rules (flags) not working

Status
Not open for further replies.

Anand

Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
I had to reinstall Outlook 2016 and my rules that flag messages stopped working. I had the same problem when I first installed Outlook and asked this question on this forum. I discovered a solution myself at that time: do a scan and fix of the pst file. But this time this does not work. Well... it works for a few minutes! When I send a test message straight after doing a scan and fix, it works. When I send a test message 2 minutes later, it does not work anymore.
I have a pop3 account. The rule works fine when I run it automatically. Anyone any idea?
 
There are issues with rules. There was a big problem last winter - it was fixed in the spring, but rules seem to be acting up again. Try removing stop processing from the rules - some say it helps if you delete and recreate the rule without that condition, but it didn't help me. (Note - if 1 message meets the condition of 2 rules both will apply to it if that is turned off.)
 
BTW, do you have the latest updates installed?
 
Hi, thank you for your reply. Yes, I have the latest update.
I tried so many things now! I created a completely new pst file and started making just two rules to see how it worked, and it gave exactly the same problem. Flagging worked the first minute, then stopped working. I did a scan (which said 'only minor inconsistencies found ' - how can it even find inconsistencies if it is a brand new pst?), fixed it, send a test email which flagged ok... Immediately send another test message, which did not flag. It is driving me crazy and caused me to waste hours and hours of time.
'stop processing further rules' is unchecked.
 
here's another update. Messages that come in through another of my accounts,, do get flagged (at least as of today). does this give you any further ideas for a solution?
 
here's another update. Messages that come in through another of my accounts,, do get flagged (at least as of today). does this give you any further ideas for a solution?

By the way, I tried deleting the account through which messages won't flag and set it up again; no change.
 
More info, and maybe a solution.
I feel quite the Sherlock.
I discovered these other accounts, where flagging worked, did not deliver to the Inbox but to a separate folder. I then changed delivery from my main account to a folder as well, and then flagging worked.
This roundabout can work for me for now - I think. Will try. But would there be a way to let MS know that this might be a bug? (that flagging won't work on mail deliverd to the inbox?)
 
If you have a support button on the file tab (it’s in some builds, not in others), you can file a bug report, otherwise, you’d need to open a support case.


Sent from my iPad using Tapatalk
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
R How to simplify rules Using Outlook 2
J Recover server side rules from OST/PST without access to the server Using Outlook 2
J Outlook Rules VBA Run a Script - Multiple Rules Outlook VBA and Custom Forms 0
N Outlook 2021 'Run Script" Rules? Outlook VBA and Custom Forms 4
K Multiple Rules on Single Email Using Outlook 2
Aussie Rules Run a Script on an Incoming Email OK and then the Email reverts Outlook VBA and Custom Forms 0
R rules not working - done troubleshooting Using Outlook 0
P Outlook 2013 All imported Mail Rules in error when imported into new profile Using Outlook 5
A Apply Selected Emails to outlook rules and Run Rules Using Outlook 5
Wayne Outlook locks up when opening "Manage Rules & Alerts" Using Outlook 7
T "Words In Recipient's Address" Rule Causes Outlook To Stop Processing Rules Using Outlook 3
Retired Geek Junk Folder Clean Up Rules Exchange Server Administration 1
B Setting rules Using Outlook 1
A rules not working Using Outlook 2
M Rules and autoreply Using Outlook 1
N Outlook rules don't create a copy for bcc'ed emails Using Outlook 3
O How to recover rules after switch from POP3 to IMAP Using Outlook 2
N Focussed Inbox Rules Failing Using Outlook 5
N Copies of emails from rules have wrong from: account Using Outlook 0
L Office 365 cloud based rules Using Outlook 1
K Outlook Rules: Move a Copy Using Outlook 4
CWM030 Rules disappearing in OL 2016? ( Yes, I searched before posting) Using Outlook 7
R When rules lose track of "specified folder" Using Outlook 6
I Outlook 2013 Rules - (client only) Using Outlook.com accounts in Outlook 1
B When I add more search strings to RULES, it is not processing them Using Outlook 3
O Having rules run on old mails noved to inbox Outlook VBA and Custom Forms 8
K Lost Rules. Assistant accesses my mailbox. Disappeared Using Outlook 0
soadfan Outlook rules look up display name only Using Outlook 4
S Send email via SMTP - use transport rules to add to senders inbox (then rule to move to sent items Exchange Server Administration 1
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
J Outlook Rules - Changing auto-submit address in multiple rules, according to rule name Outlook VBA and Custom Forms 0
R When rules are working but invisible and unmanageable Using Outlook 2
P Transport Agent or Rules/Connectors Exchange Server Administration 1
A Rules - how to determine if all conditions in rule are true or false Outlook VBA and Custom Forms 5
E Outlook 2010 need help with rules Using Outlook 0
O Rules and Alerts for New Messages BEFORE sending Using Outlook 2
D Outlook Rules Using Outlook 1
Diane Poremsky Autoaccept a Meeting Request using Rules Using Outlook 2
K adding more rules to 'different domains check' macro Outlook VBA and Custom Forms 2
Gunny NFOhiway Outlook PST file and Rules Using Outlook 1
M Outlook 2016 Rules Not Working Automatically Using Outlook 5
Diane Poremsky Rules & Alerts Dialog Won't Open Using Outlook 1
soadfan Enable all rules from toolbar button? Outlook VBA and Custom Forms 3
oliv- How to Run a Script IN AN ADDIN with Outlook's Rules and Alerts Outlook VBA and Custom Forms 2
P Log of Rules that ran Outlook VBA and Custom Forms 3
Q Outlook 2016\365 export specific rules to import in another system Exchange Server Administration 1
S Rules to auto redirect Using Outlook 5
P Recover / Extract Rules from standalone PST file creating RWZ file Using Outlook 2
T Client-side rules not working, but no error Using Outlook 1
R Missing Quick Steps and Rules Using Outlook 0

Similar threads

Back
Top