Recent content by Chris Grew

  1. Chris Grew

    Outlook 2016: No BCM

    Hi Diane, With regards to stopping updates. I could not find the line in the Registry, but did find this method: From Outlook File Office Account Office Updates Change to Disable Updates Is there any reason you did not mention this one, which is obviously easier? Best regards Chris
  2. Chris Grew

    Outlook 2016: No BCM

    Hi Diane, Sorted! The answer was simple. It always is!! I had installed the Business version of Office. I have a licence for the Small Business Version! Deleted the incorrect one and used this link to install the correct one...
  3. Chris Grew

    Outlook 2016: No BCM

    Hi Diane, I can confirm that it has installed Office 2013 which is brilliant. However, when it asks me to activate it tells me: Your product isn't installed. Go to your account to install it Obviously if I install from there it will put 2016 on. Any ideas? Best regards Chris
  4. Chris Grew

    Outlook 2016: No BCM

    Drat! Installed and went to activate. Came up with the following warning: The products we found in your account can't be used to activate Microsoft Office 365 Business. Bit confused. I wonder if it's because it now thinks I have 2016 installed and doesn't like it that I am showing 2013...
  5. Chris Grew

    Outlook 2016: No BCM

    Thank you Diane, I am currently downloading 2013 after un-installing 2016. Just hope it has kept all of my BCM data! I did find some large folders that appeared to be my database and backed them up before starting! Will let you know how I get on. Why on earth didn't it advise me during the...
  6. Chris Grew

    Outlook 2016: No BCM

    Cannot go back to a previous date! Think I will have to re-install office 2013 but cannot find it! Chris
  7. Chris Grew

    Outlook 2016: No BCM

    Oh dear! I am now in trouble. I have rolled back to a previous time and now Office doesn't work. It wants me to re install from my 365 account! But it will only try and install 2016 again! Rather foolishly I didn't back up BCM before installing 2016. Not sure how to get out of this one. Chris
  8. Chris Grew

    Outlook 2016: No BCM

    Thanks for the update Diane, I am so angry with MS. I transferred 15,000 customers to BCM and moved over from Maximizer CRM. I integrated BCM into our small business and works superbly. Just updated to 365, 2016 without thinking and found it was not compatible. Now we have confirmation that...
  9. Chris Grew

    Restoring old sbb database in existing one

    I think that what Paul is asking is how to 'merge' two databases. My database of 15,000 customers is too large to 'experiment' with. Not sure if anyone else can confirm or carry out a test? Regards Chris
  10. Chris Grew

    BCM new Build?

    Nice and simple Wallisellener, Just follow this article to remove your existing BCM and install the new version http://support.microsoft.com/kb/3008363 Regards Chris
  11. Chris Grew

    BCM Update for Outlook 2010/2013 - Nov 2014

    Ah, the truth is out! They have given the wrong version number on your link. I downloaded and it is 4.00.12929.0 Installed and it does indeed fix the drop down menu items! Hooray! Regards Chris
  12. Chris Grew

    BCM Update for Outlook 2010/2013 - Nov 2014

    Thanks for the heads up, but I am confused! The update is dated the 7th November 2014. I installed BCM several weeks ago and already have version 4.00.12006.00 that your link takes you to! I have the problem with labels. Has anyone installed from this link and if so does it solve the...
  13. Chris Grew

    Sharing of BCM database across the internet

    Hi Admin, Using either method is the data also stored locally! For example, if you moved away from your internet connection, would you still see all the contact information. Which would refresh as soon as you connected to the internet? Regards Chris
  14. Chris Grew

    Adding 2nd Email Address

    Hi Diane, Many thanks for your thoughts. Yes I agree it is worth experimenting. Will look into it further. Regards Chris
  15. Chris Grew

    How Long To Install BCM

    Thank you Diane, In fact, due to other computer problems, I bought a new one. But will be coming back to this 1 year old that failed on me. Back to factory settings again methinks! Regards Chris
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