Recent content by Jtwanabe

  1. J

    reinstalling Outlook 2007 asking for user name & password

    YooHoo!!!! I got it working. Removing and adding the new account was the final tweak. Thank you so much for your patience. If I upgrade to a later version will I have to go through all this again? BTW the ability to load pics on your site is the best I've ever come across on the net...
  2. J

    reinstalling Outlook 2007 asking for user name & password

    I've done so much tweaking I'm thinking I should uninstall office and start from scratch. If I do that will the install just repopulate the program with the old data?
  3. J

    reinstalling Outlook 2007 asking for user name & password

    I'm assuming you removed the account and added it back? (no I did not remove the account. How do you do that?) Got the attached from Office 365 Desktop Setup Tool
  4. J

    reinstalling Outlook 2007 asking for user name & password

    Sorry for all the post. I've been able to update Outlook to 12.0.6680.5000. Still asks for password and will not accept it. Can't get any further than that. :(
  5. J

    reinstalling Outlook 2007 asking for user name & password

    I downloaded and install the SP3 updates and my Outlook version is now 12.0.66071000. Just shy of your 12.0.6680.5000 or later requirement. Where do I find the the update to take me to the higher version?
  6. J

    reinstalling Outlook 2007 asking for user name & password

    Thank you for your help. I think the updates may be the issue. Now my question is how do I get the updates for my Outlook ver. 12.0.4518.1014. I've been to Microsoft site and it's not clear which update I need. Is there a command to request updates within windows 10 or Office? Thanks in...
  7. J

    reinstalling Outlook 2007 asking for user name & password

    Attached is a screen shot. Please keep in mind that I am not trying to add an email account rather I am trying to setup Outlook after installing Office 2007. My email is a hotmail account. Attached are all the different windows that pop up. Hope you can help. This is a brand new HP laptop...
  8. J

    reinstalling Outlook 2007 asking for user name & password

    I'm installing Outlook on a new laptop. The first thing after launching is asking me for my username & password. My hotmail email address is already filled in. I haven't created a password. At the top of the window is Connecting t 0001( lots of numbers) ending in @hotmail.com. I don't...
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