Recent content by Lindsay Graham

Thanks, Diane. But if I simply open the old pst file, how do I avoid that overwriting the current pst file being used by Outlook? If that happens, won't we lose all emails sent and received since the backup file was created? Or are you saying that those newer emails will have been retained in...

Thanks for your reply, Diane, and my apologies for not getting back to you earlier. The lost emails are from gmail which are synced with Outlook 365 (the email client, not webmail). Similarly, the gmail emails go to my wife's iPhone. She deleted all emails (!) on her iPhone, but they then...

My wife uses Outlook 365 (the subscription version) in Windows 10 and has just lost a swag of emails (don't ask!). We have a backed up pst file that is 3 days old. How do we restore from that backup file without losing all new emails that have come in or gone out during the last 3 days? All...

Could someone please point me to an up-to-date and basic article on merging pst files? I'm using Outlook 365 in Windows 10. I spent some time searching generally and on slipstick particularly but most articles are either very old or are a bit too vague or assume knowledge of Outlook that I do...

Some (but not all) of my wife's contacts have disappeared from Outlook 365/2016 on her desktop computer (she only uses the iCloud address book). The only possibility we can think of is that on her iPhone (which syncs with her computer) she deleted some duplicate contact entries. Could that be...

I'm using Windows 10 and Outlook in Office 365 (subscription version, not cloud-based). I've changed the time format to 12-hour (AM/PM) time in both Settings and Control Panel. That successfully changes the format in the Windows task bar, but not in Outlook emails or calendar. How do I change...

I don't use Outlook, but my wife does and we are having a lot of trouble understanding calendars. A lot of web searching has not located the explanations I need, so here goes: 1. Can anyone point me to a good explanation (both simple and more advanced) of the way in which calendars, especially...