Recent content by lpdecaturtechguy

I tried the addins and neither one of them helped. I followed the suggestions, deleted the 2 strings in the registry and still have the same issue, 2 data files, 1 email and 2 identical accounts in Outlook. Is there any way to delete the entire registry for Outlook and start from scratch? I am...

I tried searching for 001e3001 as instructed and nothing found. The instructions are for Outlook 2003 and 2007. I am using 2010. What should I be searching for?

Here are the screen shots. Notice the 2 identical email accounts on the left. If I try and delete the data files, here is the message I receive. If I attempt to change the default file, the set as default option is grayed out. Any assistance would be greatly appreciated.

I ried to attach a word document with screenshots of the problem, but the file size was too big. Is there an email address or ftp site I could upload it to? I am really in need of some assistance. Luther

I tried that and with no other email account in there, when I start outlook, it won't start because it says it cannot find the .pst file. If I have an email account, and delete the ghost in the registry, the next time I start outlook, it returns.

That's not really the problem. The problem is that there are duplicate email accounts when Outlook is opened. They both have the same email addresses and show the same information under them. Even if I delete the email account, there is still a data file and it cannot be deleted. It shows to be...

In Outlook 2010, I have a data file that is not associated with an email address and I cannot delete it. I created a new email account and now I have 1 email account and 2 data files with the same name. If I try and delete the default data file, it tells me it cannot delete the default. When I...

Thanks. That helped. I was able to delete the corrupted account. The screen shot really helped.

I have the same problem, and I tried to follow this and there are several folders and I am unable to determine the correct folder. I could really use some help.