Recent content by MJH 10

  1. M

    Same file "stuck" on top of file list in "Attach File" drop down

    Well, I have spent hours on this problem and I have solved it by mere accident. Turns out that the file "pinned" to the top of the Insert File drop down was a file that is stored in a OneDrive folder that has been shared to me. I'm not sure if that file was still "open" in another account...
  2. M

    Same file "stuck" on top of file list in "Attach File" drop down

    I use Outlook 2016 on 3 desktops and 3 laptops. This problem only seems to occur on one of my desktop systems. Normally, when I compose a mail message, and want to "Attach File" I click on the Insert tab and then "Attach File." This action causes a drop-down to appear with what seems to be a...
  3. M

    Outlook 2016 Sent Items Folder is Present but Not Displayed

    Additional Information: OK, upon further review I do see a "Sent Items" folder in my Outlook.com account. Now it gets even more interesting. The email I sent last night from name@myISP.com account shows up in my Outlook.com "Sent Items" folder. The email clearly shows it came from...
  4. M

    Outlook 2016 Sent Items Folder is Present but Not Displayed

    I have four systems with Outlook 2016. Each Outlook installation has more than 5 active email accounts--mostly the same. Where possible, I have the accounts setup as IMAP. None of the email accounts on the four systems display a "Sent Items" folder; they do have other versions such as "Sent,"...
  5. M

    Spell Checker Changes -- Not as Predictive as Previously

    Thank you Diane. Relief to find out that the new speller checker is dumber and it is not I! I totally concur, the suggestions are no where close to what my intended word is--the old version was much "smarter." I guess the work around is to become a better speller--but that can not...
  6. M

    Spell Checker Changes -- Not as Predictive as Previously

    I have an Office 365 subscription with the "always update" settings and using Outlook 2016. Several weeks ago, it seemed to install a major update--at least I got a pop-up asking if I wanted to learn what was new. Since that update, the Spell Checker does not seem to work the same. I am a...
  7. M

    Recent Update Did not Fix Search Problems

    Thanks Diane. Waited through the holiday weekend and checked all my 5 systems this morning, including a W10 Pro version. Still no update (last update on all systems reported as 06/13/17 and check for updates returns your computer is up to date.
  8. M

    Recent Update Did not Fix Search Problems

    Thanks for your reply Diane. I have Windows 10. My update history shows KB4022725 06/13/2017. When I ask Windows 10 to check for updates, it says I am up to date. Wondering why it did not install KB4022716 when it checks for updates. Do I click on that update link in your reply to get that...
  9. M

    Recent Update Did not Fix Search Problems

    I have been (somewhat) patiently waiting for the Outlook 2016 search problem to resolve itself--as yet it has not. Search appears to work without error messages when searching in a mailbox account or a folder. However, when I search in "All Mail Boxes," I get the following three errors. ! in...
  10. M

    Outlook adds strange characters inserted into the Subject Line

    I did some more research on this problem. I copied the subject line and pasted it into a text editor. This is what I got: Dear crown192br , ETX ETX ACK STX We ETX ETX ACK STX can ETX ETX ACK STX ... I understand these are ASCII code characters, but why do they appear this way in my Outlook...
  11. M

    Outlook adds strange characters inserted into the Subject Line

    Please note the strange characters in the subject field in the following image: I have Outlook 2013 running on a desktop and a laptop. This only occurs on my desktop version. I have done several different virus scans. I have turned off the AVAST antivirus protection. I have created a new...
  12. M

    Charter ISP Claims Outlook Generating STMP Errors of Too Many Recipients

    A bit more testing from additional research. I disabled my Avast virus software--still got the same errors. I disabled the Avast Add-in in Outlook 2013--still got the same errors. I started Outlook 2013 in SAFE mode--appears to be running correctly, able to send test email in configuration...
  13. M

    Charter ISP Claims Outlook Generating STMP Errors of Too Many Recipients

    I spent 2 hours with Charter.net and 2 hours researching this problem with no results. The Outlook 2013 error message is: Sending reported error (0x800CCC0F) The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider...
  14. M

    Outlook 2013 IMAP folder showing 0KB file size

    I have no attachment clip icon and zero message size in the sent folder for many messages. Nothing has been able to correct this problem. If I go to my iPad (iOS 9) and move the message from Sent to Inbox, then when I look in Outlook 2013 the attachment clip icon is present and the message...
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