Recent content by patlaw

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    Strange Calendar Entries

    Yes, that's correct. I'm sorry if I misunderstood your question. The problem has been solved. Thank you!
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    Strange Calendar Entries

    It's his personal calendar shared with the rest of the group. Thanks for the information. I'd never heard of that option before. I see it now.
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    Strange Calendar Entries

    We use Office 365. A user's calendar is attached. Any time he accepts an invitation to a meeting, it shows as "Busy" (with no other information) on his calendar. The entries are not marked confidential. He shows up in Scheduling Assistant as attending the meeting on the Tuesday 10:30 entry. Is...
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    Outlook 2016 Account Changes

    Well, never mind. I just tried again, and it's working. Go figure.
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    Outlook 2016 Account Changes

    Any further thoughts on this problem? I can't understand my Microsoft changes such things. It wasn't broken.
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    Outlook 2016 Account Changes

    I'm double clicking on the existing account. I get the same response either method.
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    Outlook 2016 Account Changes

    Microsoft has changed the interface in Outlook 2016 to get to the screen that is used to configure account settings for mail servers. I need to verify my POP settings, and I can't get to the screen. A post says to go through Control Panel | Mail, but when I do, I get a warning that wants me to...
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    Outlook 2016 Message List Font Changed

    Well, well, well. After resetting the "Pin to Taskbar" problem, the other problem has gone away. Not only has it gone away, but also Outlook reset the font to 8 pt., and all is well. Go figure. Somehow they're related. Windows must have been sending mixed signals to Outlook.
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    Outlook 2016 Message List Font Changed

    The problem is not fixed, and I have restarted Outlook numerous times. I had to change the font to see it (10 pt.) so later today, I'll change it back to see if the problem persists. The second icon problem was consistent, but I just fixed it. I unpinned it from the Taskbar and then repinned...
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    Outlook 2016 Message List Font Changed

    There's another problem, as well. When I start Outlook, it creates an additional icon in the task bar. It wasn't doing that before. It's confusing.
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    Outlook 2016 Message List Font Changed

    When I opened Outlook 2016 on my Windows 7 computer this morning, the font size in the Message List has changed to a very small one. I checked the font settings in Other Settings. They are set as they have been at at 8 pt. Segoe UI. To be sure, I compared the settings with my Outlook 2013...
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    Outlook 2016 Outlook 2016 Not Closing

    Thanks, Diane. I think you're right on the money. Since I couldn't get the iCloud account to authenticate with Outlook (logging in with webmail is no problem), I removed the account completely. The problem appears to be solved. I should have known it was an Apple problem.
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    Outlook 2016 Outlook 2016 Not Closing

    For some reason, Outlook 2016 now doesn't close fully when I exit it. I have to force quit it. Naturally, I've followed all of the recommendations I can find including disabling all Add-Ins, which makes not difference. If I start Outlook in the safe mode, the problem is not there. The only other...
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    Outlook 2016 Not Default Client

    Yes, it is.
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    Outlook 2016 Not Default Client

    Hi, Diane. Thanks for taking the time to try to help. My HKLM has Microsoft Outlook, Windows Mail, and Windows Live Mail. My HKCU has only "Microsoft Outlook". I haven't tried that, but I will. Maybe that step will point to the offender.
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