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  1. GregS

    Outlook 2016 What controls content of Folder Pane?

    I use the folder pane minimized to gain space on the left. It shows a few folder names. When I click Archive, I get a message "didn't find anything"(left). When I expand the Folder Pane, it shows what I would expect, including a correct listing of archived items(2). Can I change the behavior of...
  2. GregS

    Outlook 2016 Sync Issues (only Junkmail)

    I get a few of the items in the attached snip on most days. Do I need to respond to these messages? What do they mean? All the items are related to Junkmail. Thanks
  3. GregS

    Outlook 2016 Hyperlinks inactive

    Uh, which quick repair option. Where? Flaming ignorance!
  4. GregS

    Outlook 2016 Hyperlinks inactive

    I read my way through the many items about hyperlinks and decided to check the registry. The attached clip shows the result. What is going on? Hyperlinks fail on incoming mail. Also the "view in browser" selection doesn't work. Windows 10, Outlook 2016, Firefox browser.
  5. GregS

    Outlook 2016 Perpetual requests for password.

    My wife's Outlook mail pops up this image every minute or so when the program is active. Mail can be sent and received, but I haven't been able to understand how to satisfy the server (?) that wants this information. The entered password is correct as far as I know. I don't know how Roboform...
  6. GregS

    Dropdown address list missing

    I recently cleaned up my Outlook 2016 files. The results were good, but when I start a new email I don't get the drop-down address list I was used to. The names are in the Contacts file, but from poking around in this forum, I can't find any references beyond Outlook 2010. What procedures will...
  7. GregS

    Very Confusing PST/OST message

    I want Hawaii.rr.com to be my primary mail source. Please see the clip at the bottom of the message. In trying to set the "rr" data file as default, the message shown below popped up. I am completely confused about my next move. My only purpose in wanting a connection to Outlook.com is to have...
  8. GregS

    Downloaded msgs. come infrequently, in batches.

    Thank you, Diane. In my Outlook 2016 file settings, the Outlook.com account is connected to the server "eas.outlook.com". It is an an Exchange Active Sync account. My intent is to have Outlook.com mirror what is received in Outlook 2016. That seems to be working correctly. My "main" account is...
  9. GregS

    Downloaded msgs. come infrequently, in batches.

    I'm using Windows 10 and Outlook 2016. My ISP is Time Warner, and I have a second account for Outlook.com in order to sync my messages with iPhone. Example of the problem would be renewing a password. The site says "..sending to your inbox...". In my case it may be literally more than an hour...
  10. GregS

    Outlook mail arrives in batches, sometimes hours late

    Title pretty much says it. For instance: When I boot (Outlook 2016) at 7 a.m., there is an avalanche of overnight mail. After that , nothing happens for as long as 90 minutes, then another flood arrives with times from 7:01 to 8:29 (approx.). Is this something I can control, or is it my ISP...
  11. GregS

    No contacts sync from Outlook 2016 to Windows Phone

    My Outlook 2016 (365) Mail is performing normally in Windows 10 and syncing mail with my phone. However...I cannot sync my calendar or contacts into my Lumia 735. I get hints (nothing specific) from online searching that since my service provider (Time Warner) doesn't use MS Exchange, that the...
  12. GregS

    Sync contacts Outlook.com to "MS People" mobile

    Contacts are present in Win10/Outlook.com/Contacts pages. Mobile version is 14393. There is a new "Microsoft Contacts" app in mobile, downloaded from the Store. I cannot figure out how to link the mobile app to the contacts in my Outlook.com. Assistance appreciated.
  13. GregS

    Outlook 2016 Immediate crash on opening

    When starting Outlook 2016, a User Account Control dialog comes up asking for permission to "allow this app to make changes". Clicking OK, causes an immediate crash to desktop and "Outlook has stopped working" message. Starting a second time brings up a dialog "do you want to start in Safe...
  14. GregS

    Outlook 2016 "Your <mail provider> settings are out of date"

    Trying to link my Outlook 2016 mailbox with Windows 10 Mail. I'm having some success, but I keep receiving the message that my Outlook 2016 settings are "out of date" and I'm asked for a password. The password for 2016 is current. I can send 2016 test mail and receive normally. Is my experience...
  15. GregS

    Import from Outlook.com .ost to IMAP .pst?

    Actually, I didn't know any better. I'm a solo home user, and I've done pretty well, but not with this. What steps should I take to untangle/redo my attempts. I'm using TimeWarner as my vendor (RoadRunner). How to hook up with the "native Exchange services"?
  16. GregS

    Import from Outlook.com .ost to IMAP .pst?

    To shift from POP3 to IMAP and stop duplicates, I created a new Outlook 2016 profile. I successfully imported all the mail from my local Outlook 2016 .pst file, but none of my contacts or calendar entries appeared. When I switch back to my "old" profile, the calendar and contact data reappear...