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  1. Y

    Outlook not displaying all imap emails

    Thanks Diane When we split the OST file we had Outlook recreate the OST file by downloading the data again. Like I said, when configured to access her account, Thunderbird displays the correct contents of all her folders
  2. Y

    Outlook not displaying all imap emails

    Hi A client of mine is experiencing a strange phenomenon in Outlook 2013 32bit (Windows 7 64bits) Yesterday he was sorting his emails and moved a few into sub (/sub/sub/...) folders This morning he tried to access one of these emails, in it's present sub folder, and just as Outlook had...
  3. Y

    IMAP errors with Outlook 2016

    Thanks for your response Diane I finally settled on the sub-folders being at the same height as the Inbox, as recommended by the ISP Still getting a few sync errors but my test show that the sync process seems to be operating normally We will keep this under observation to see if it lasts
  4. Y

    IMAP errors with Outlook 2016

    Hi I have been using the following settings for a while now when setting up user's access to IMAP account under Outlook: But I have recently come across some issues, especially concerning synchronisation : 8004DF03-0-0-322 8004010E-30141301-0-310 8004DF03-0-0-560 800CCC0F-0-0-560...