With regards to stopping updates. I could not find the line in the Registry, but did find this method:
Change to Disable Updates
Is there any reason you did not mention this one, which is obviously easier?
The answer was simple. It always is!!
I had installed the Business version of Office. I have a licence for the Small Business Version!
Deleted the incorrect one and used this link to install the correct one...
I can confirm that it has installed Office 2013 which is brilliant.
However, when it asks me to activate it tells me:
Your product isn't installed.
Go to your account to install it
Obviously if I install from there it will put 2016 on.
Installed and went to activate.
Came up with the following warning:
The products we found in your account can't be used to activate Microsoft Office 365 Business.
I wonder if it's because it now thinks I have 2016 installed and doesn't like it that I am showing 2013...
Thank you Diane,
I am currently downloading 2013 after un-installing 2016. Just hope it has kept all of my BCM data!
I did find some large folders that appeared to be my database and backed them up before starting!
Will let you know how I get on.
Why on earth didn't it advise me during the...
I am now in trouble.
I have rolled back to a previous time and now Office doesn't work. It wants me to re install from my 365 account! But it will only try and install 2016 again!
Rather foolishly I didn't back up BCM before installing 2016.
Not sure how to get out of this one.
Thanks for the update Diane,
I am so angry with MS.
I transferred 15,000 customers to BCM and moved over from Maximizer CRM. I integrated BCM into our small business and works superbly.
Just updated to 365, 2016 without thinking and found it was not compatible.
Now we have confirmation that...
I think that what Paul is asking is how to 'merge' two databases.
My database of 15,000 customers is too large to 'experiment' with. Not sure if anyone else can confirm or carry out a test?
Thanks for the heads up, but I am confused!
The update is dated the 7th November 2014.
I installed BCM several weeks ago and already have version 4.00.12006.00 that your link takes you to!
I have the problem with labels.
Has anyone installed from this link and if so does it solve the...
Using either method is the data also stored locally!
For example, if you moved away from your internet connection, would you still see all the contact information. Which would refresh as soon as you connected to the internet?
Not sure I understand this forum as a lot of posts don't seem to get any answers.
But, just in case someone is reading this, I am trying to install BCM 2013 on an i3 processor laptop with Windows 8.
I have a green screen with curse and revolving timer (dots) which has been going for...
Not sure why no one has replied to your query.
I am a newbie, but can report that I imported a 15,000 contact database very simply. I hasten to add that I did carry out a few experiments first!
Having done that I linked my emails going back several years and they all attache to...
I have, as mentioned elsewhere, imported 15,000 contacts into BCM. Some of the contacts have changed companies, but I want to keep relevant email data stored against their record.
Can I add a 2nd email address and link the old emails to it as well as the primary...