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  1. R

    Email account works on thunderbird not Outlook

    Hi Diane, You were right, Even though I had opened up the ports and marked outlook as safe, the AVG firewall was still not working. I de-installed firewall and it worked.! Thank-you for your time
  2. R

    Email account works on thunderbird not Outlook

    I have fixed the PST issue. I can now connect to her email using Outlook and it was 993 thank-you BUT my sister when I test it her login works but the test message is not sent. Both my sister and I have windows 10/64 bit running office 365 Outlook. I have got her doing a full repair on Office...
  3. R

    Email account works on thunderbird not Outlook

    Thank Diana, Nothing seems to work now. How do I remove all the existing outlook files (pst??)as they seem corrupted thank-you
  4. R

    Email account works on thunderbird not Outlook

    I am helping my sister who hooks up to her website to get Imap mail The connection works on Thunderbird but not on outlook I can connect to a reseller hosted domain IMAP account using Thunderbird but NOT with Outlook and my older sister wants to use Outlook. Using Windows 10 and Outlook 365 I...
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