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Without any details it'll be hard for anyone to offer any advice. ;) In what manner is Office/BCM not working?

Okay thanks for the comment. And again, I really appreciate you taking the time to document this here so that if (when) I come across this I already know how to handle it :) Seems to me you're posting in the wrong thread, but anyway it sounds like a permission issue. Make sure you use the...

Is this something which only affects windows server 2016? I have a single Win10 workstation (1809) connecting to a BCM database shared on windows server 2008 R2 and haven't run into this issue. While I haven't deployed KB3200970 explicitly, wouldn't this be something built-in to builds of Win10...

Really appreciate the screenshot. Is there a screen where you're viewing a business record or is the only view in a table as you've shown here?

Thanks for filling in these blanks, Diane! I've gone through all the tutorials and I really can't find anything about the ability to customize fields for Customer records. Is this a feature still supported?

Thanks for sharing, Diane. Based on what you say, it sounds like OCM runs locally like BCM does, is that correct? Is it an outlook plugin just like BCM? Does it still use Microsoft SQL Server to host the database? I imagine it has customization features at least similar to BCM. Are you able to...

Hi all, I'm curious if any current or prior BCM administrators have tried out Outlook Contact Manager. How'd you like it? Did if fulfill your needs in the same way as BCM? Please if you will, share your experience here. Obviously all of us are in the same boat. Aging CRM software and in need...

You're right, Diane. I did not have the key set correctly--I had it under ../common/Security not under ../Outlook/Security. Once i set it correctly, this problem goes away! Most excellent! Thanks as always for your amazing efforts in providing help articles for the neglected BCM. I can now roll...

Yes. My appologies for not including the message. I get this when clicking on Contact Management folder, for instance: In the help articles you have on this issue, how exactly do you view the folder properties to confirm if the registry key is actually adding the homepage tab?

So I've been simply declining any outlook-related security/critical windows update for this very reason. Today I thought, I wonder if the BCM forums happen to have anything about it? Sure enough y'all did! However--i've tried the solution provided by Diane above, and sadly it does not seem to...

So I restored one of our backups to a new database for testing. Using the method I found at the below link, I increased the database size to well over the maximum 4gb showed by BCM. How to: Increase the Size of a Database (SQL Server Management Studio) Initial testing was slow... however I...

Good question, JBC. I have another along these same lines: Diane, do you know if the database tool's backup function is any different than doing a backup through Management Studio?

Haha yes, it will likely be the end of the world of BCM as we know it... terrifying stuff. Anyway... I know exactly what sparked this database growth--about 2 years ago we decided that, instead of attaching emails directly to the contact history, we would drag and drop the email from Outlook...

We're about .5gb away from hitting the 4gb mark which BCM still tells us is our size limit. I'm curious what happens exactly when this point is reached. Any info would be great. I'm also curious why it is still showing the limit as 4gb, because according to this post here, the DB size limit...

Just had this happen to me today. Granted, I should have been testing my new form customization in a dev VM rather than my production environment... but alas we have always done our form customization in our live environment. Has never been a problem until now... of course we weren't deleting...

As fate would have it, I had an opportunity to play with tab migration yesterday! A user's Outlook 2010 profile got corrupted, and I had to create a new one. This creates a folder for this new user profile: C:\Users\{{ user.name }}\AppData\Local\Microsoft\Business Contact Manager\Shell\{{...

Thanks a lot for your efforts, Diane... and for telling me about this Regshot utility. I played around with it a bit, and it will come in handy in the future, i'm sure. A nice thing to have in one's toolbelt! As for BCM and the tabs I'm looking for, I think I'm out of luck. I have verified...

Indeed all of the customization to BCM itself is stored in the database. The tabs I'm trying to recover are the tabs for filtering contacts in the Contact Management Section, see below (Accounts and Business Contacts are all that's left when a new profile is created. All the tabs set up by the...

Whenever we have a new user or there is a corrupted profile and a new one must be created, we lose all the users's customizations along with--and most importantly--all the tabs they have set up. I have been scouring the profile for awhile and have come up blank. Anyone know where this stuff is...

Worth a shot. looks like i have some work ahead of me rolling this out to the entire office. I'll post back with any new details. Thanks for the info! edit: We're still on Outlook 2010, and from what it looks like this is only a compatibilty patch to make it work with 2013. Do you know if that...