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I have removed the IMAP accounts and reinstated as POP3 accounts, but new emails do not trigger the inbox to display. My default account shows all main folders when I open Outlook, not sure if this is because of it being default or if there is a rule or similar action I could take to make one of...

Hi Diane. Thanks for the reply, these two are seperate accounts and are both IMAP whereas the originals are POP accounts. Can you change from IMAP to POP without losing anything? They are quite new accounts in Outlook so no real problem to start again if needs be. I may not have been dreaming...

To clarify a bit, the two sub accounts can be seen but they do not expand to show a new email in the inbox. I need to open and expand them to see the inbox. I am sure there was a setup option that when a new email arrived in the inbox the account expanded automatically. Maybe I was dreaming as I...

I have two new sub email accounts shown in my Outlook 2010, neither of these show when new emails arrive. My default account shows all emails sent to it but not either of the two sub sub accounts. There is no visible indication of new emails so I could easily miss checking them. Is there an...

Hi Diane. Thank you for your reply, I have no idea where it has come from and as far as I am aware have not imported it, when you say 'fix it on the server' do you mean my internet and email provider? I cannot find any reference to it there.

Yesterday, when after downloading my emails from BT I noticed an error as the attached screenshot. Opening the error showed as dated 21/01/1900! I cannot find a way to delete it as most frustratingly the opened file info informed me I can not edit a read only file. I have made a new event with...

Odd, I have been emailing the same person for years. I just enter the first initial 'J' and up pops a list of names beginning with 'J' but this person is no longer listed. Typing in his full name does not work. If I go to my address book and click his name it gets put in the send to at the...

I have a Google Calendar that is repeated in my Outlook 2010 however I cannot amend it in Outlook as I do not have read/write permissions! I have tried properties as suggested but this does not give me the option to take control of my own calendar. I can edit it in Google but it would be useful...

Thank you Diane. Think I need some time to read and understand the guide, if I chicken out and have a spare evening I might do it by hand!

Hi Diane. Many thanks, now got it sorted, sort of.. I have my members in an address book but need to change the File As from last First to First First. As in Bloggs Joe to Joe Bloggs. Also need to Display as Joe Bloggs not as: Joe Bloggs (joebloggs@anywhere.com). Can this be done as a batch or...

I am trying without success to import an Excel CSV list of club members, I have succeeded except for the address fields. I had listed them in separate columns as: FIRST NAME LAST NAME EMAIL HOME PHONE RADIO PHONE Address 1 Address 2 Address 3 Address 4 Postal Code. ALAN SMITH...

I have used S Planner on my Samsung S3 for some years without any real problem first using Kies on my PC and now Samsung Smart Switch which is recently not even seeing the phone and on another laptop where it does see my phone returns an Unexpected Error' syncing with Outlook. Yeah really...

No problems with downloading emails until yesterday when my main BT account failed, please see attached jpg which shows that OL 2010 is asking for my server information although it is correct and has been for quite a few years, my sub account download fine and apart from user/passwords are set...

Think I may have found one reason, Mapping of fields, the top field of the right hand box showed 'Name' I deleted this and copied the First Name and Last Name from the list on the left to the list on the right. Generated another contact and opened it in Excel the A column showed the First Name...

I have just installed Office 2003 onto my wife's laptop. made a contact John Smith in Outlook 2003 and after installing the Outlook translator program, exported as a CSV file to Excel 2003, the CSV file showed as I need it; First Name and Last Name with no comma's. Office 2010 is the reverse, grrrr.

Hi Diane. I guess you have not been able to find a fix for this problem. I cannot find any way to export the contact in the right format, it always reverts to surname,forname. Is this usual or does it normally export the other way round and mine's having a bad hair day? Happy Christmas and a...

Hi Diane. I have tried again with the same result. Hope you have more success!

I have just opened a new contact card as the two snippets below:

Hi Diane. I have the name as 'John Smith' in Full Name, File As, Display As and the Email field, the email field does not show the email address, just the name. I have re-entered the details of a contact as above and the CSV file has reversed the name.

My OL contact card fields are all set to display the first name first and last name last. Like 'John Smith'. I export my contact file to my desktop as a windows CSV file. I then imported the file into Google Contacts. The contacts then appeared in reverse; 'Smith, John'. I deleted those I had...