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Hi Diane... actually, I was wrong... there is an add-in: Avast Outlook add-in... presumably for scanning viruses. Could this be the problem? Is there a workaround other than removing the add-on (not sure how to do that)? Please note that I did not have this problem prior to recreating the...

Hi... no I don't use any such 3rd party or sync tools... I must say that Outlook is the buggiest of all the members of the MS Office suite... Thanks for the link but that problem now seems OK...

Thank you, Diane... OK, so after doing all this, I am left with a single profile named Outlook (the name of the default profile, but I (re)created it I think)... now, when I start up Outlook it asks me each time what profile I want to choose, even though there's only one... and setting it as the...

If I complete it in the 'old style' dialog box (even the dial-an-outside line entry which is meaningless for me), a Phone and Modem dialog appears without any entries. If I add an entry to this dialog and click OK, an empty 'old style' dialog appears again, completing the circle in an endless...

Thank you for your help, Diane. Actually, the sol'n to my problem was simply to delete the Outlook default profile, exit Outlook, backup the non-IMAP Outlook.pst, empty the ...\Microsoft\Outlook directory, create a new Outlook default profile, exit Outlook, copy over then new Outlook.pst with...

PS I SCANPST'd all my original *.pst files... there were errors in every one of them (wtf?), which were presumably 'fixed' but it didn't help with this problem, which I am convinced is a 'buried registry entry' problem...

It seems my Outlook (2007) wants all *.pst files for all profiles in the standard ..\Microsoft\Outlook directory, which it seems to create if it doesn't exist... I had to (0) rename old ..\Microsoft\Outlook directory (1) recreate a blank ..\Microsoft\Outlook directory (2) add a new...

Thank you for your response, Diane... if I create a new profile (and presumably readd all my accounts), will I lose the (many) personal folders where I archive my emails (under my current default profile)? If so, can I export them from the old profile into the new (will this preserve my archived...

PS am also trying to preserve as many Outlook folders as possible. This has resulted in trying to restore Outlook from various intermediate System Images which still had a healthy Outlook, all without success.

Hello. I am new to this forum, have rapidly searched for similar topics without success, forgive me if this has already been asked/resolved. Due to an unwanted self-install of an unrelated program, I had to bring the computer back to a much older System Image (after saving the current System...