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Yeah they log in with the same account that I have registered via the Outlook DB Tool. Here's where the plot thickens: I have now set up another new user the exact same way and it works fine. That makes me think there's an issue with the machine itself in this case....

Hi Diane, Thanks for your help and sorry for the delay in me coming back to this. Things have been a little hectic! Basically the Server that hosts the SQL DB is an SBS, so users don't have local accounts on that server. We use the BCM for Outlook 2010 Database Tool. I tell it to Share a...

Hi all, first post here. Needing a bit of help, as I have just created a new user via the BCM for Outlook 2010 tool on the customer's SBS 2011, but when I go to install it on the user's machine and connect to the remote DB, it tells me that there's no SQL DB on the server I am specifying. I...