Outlook 07 - does not recognize .docx in attachments

[esiTechy]

With Office 2007 I thought to uninstall the compatibility pack for 2007 from when we had Office 2003. But for some reason that created a problem...in Outlook when an email has an attachment of .docx or .xlsx, when I click on the attachment it prompts, that the file is unrecognizable and asks which program you would like to open it with.

Why is it doing that when I've got Office 2007 on the computer? Did something with the Compatibility Pack mess things up? And how can I go about resolving this?

If you removed it after installing Office 2007, yes. Do a repair/reinstall
on Office or manually re-associate the Office 2007 extensions with their
programs accordingly.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"esiTechy" wrote in message
news:esiTechy.4131qa@invalid...
>
> With Office 2007 I thought to uninstall the compatibility pack for 2007
> from when we had Office 2003. But for some reason that created a
> problem...in Outlook when an email has an attachment of .docx or .xlsx,
> when I click on the attachment it prompts, that the file is
> unrecognizable and asks which program you would like to open it with.
>
> Why is it doing that when I've got Office 2007 on the computer? Did
> something with the Compatibility Pack mess things up? And how can I go
> about resolving this?
>
>
> --
> esiTechy
> http://forums.slipstick.com
>

[esiTechy]

I was able to do a repair and it worked fine.
Thank you.

Originally Posted by Roady [MVP]

If you removed it after installing Office 2007, yes. Do a repair/reinstall
on Office or manually re-associate the Office 2007 extensions with their
programs accordingly.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"esiTechy" wrote in message
news:esiTechy.4131qa@invalid...
>
> With Office 2007 I thought to uninstall the compatibility pack for 2007
> from when we had Office 2003. But for some reason that created a
> problem...in Outlook when an email has an attachment of .docx or .xlsx,
> when I click on the attachment it prompts, that the file is
> unrecognizable and asks which program you would like to open it with.
>
> Why is it doing that when I've got Office 2007 on the computer? Did
> something with the Compatibility Pack mess things up? And how can I go
> about resolving this?
>
>
> --
> esiTechy
> http://forums.slipstick.com
>