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Outlook Does Not Really Close When I Close It

H

HoosierAdvisor

#1
I'm at my wits end.

Most of the time, Outlook 2007 apparently does not close when I think I've

closed it; and then when I reopen the program it doesn't open correctly. I

get an error message that says a "data file" did not close properly. The app

still opens but when I click on a specific email it doesn't show the email

contents in the right view pane.

I want to learn to use Office Accounting and Business Contacts Manager but

hesitate to do so in case it can't be resolved. I'll have to abandon Outlook

altogether.

I have responded to the inquiry from the MSFT error page that opens telling

me to describe the error, but my two dozen or more responses have received no

response.
 
L

Luther Blissett

#2
On Mar 15, 11:40 am, HoosierAdvisor

<HoosierAdvi...> wrote:
> I'm at my wits end.

> Most of the time, Outlook 2007 apparently does not close when I think I've
> closed it; and then when I reopen the program it doesn't open correctly.  I
> get an error message that says a "data file" did not close properly.  The app
> still opens but when I click on a specific email it doesn't show the email
> contents in the right view pane.

> I want to learn to use Office Accounting and Business Contacts Manager but
> hesitate to do so in case it can't be resolved.  I'll have to abandon Outlook
> altogether.

> I have responded to the inquiry from the MSFT error page that opens telling
> me to describe the error, but my two dozen or more responses have received no
> response.


The popular reason why the outlook.exe process sticks around is that

ActiveSync (the software for syncing with devices) keeps it alive.