having trouble importing a saved pst file into Outlook 2002

  • Thread starter Citycooke
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C

Citycooke

I operate XP and have installed Office Small Business 2002 (Outlook 2002). I

had this previously installed on my PC, and reinstalled it all after a crash.

Before i reinstalled everything, i made a copy of my entire Outlook database

into my PC, and then copied it onto a mass storage device. The .pst file

size is about 450k. I then copied this file back to the hard driver prior to

reinstall. I have tried reinstalling this file into the newly installed

Outlook 2002, initially it wouldn't allow me to with an error message, then

after running the .pst file repair, it would install but no data was found.

The file size remains at 450k but Outlook hasn't installed my previous files.
 
D

DL

A 450k data file contains no data, it would seem that you failed to either

copy the correct pst, or that your method of copying was at fault

"Citycooke" <Citycooke> wrote in message

news:5C85453F-394C-4BBB-8903-39987733E93A@microsoft.com...
> I operate XP and have installed Office Small Business 2002 (Outlook 2002).
> I
> had this previously installed on my PC, and reinstalled it all after a
> crash.
> Before i reinstalled everything, i made a copy of my entire Outlook
> database
> into my PC, and then copied it onto a mass storage device. The .pst file
> size is about 450k. I then copied this file back to the hard driver prior
> to
> reinstall. I have tried reinstalling this file into the newly installed
> Outlook 2002, initially it wouldn't allow me to with an error message,
> then
> after running the .pst file repair, it would install but no data was
> found.
> The file size remains at 450k but Outlook hasn't installed my previous
> files.
 
C

Citycooke

Sorry for this, the file size is - 451 MB (473,490,432 bytes). Will this

contain the data? Many thanks

"DL" wrote:


> A 450k data file contains no data, it would seem that you failed to either
> copy the correct pst, or that your method of copying was at fault

> "Citycooke" <Citycooke> wrote in message
> news:5C85453F-394C-4BBB-8903-39987733E93A@microsoft.com...
> >I operate XP and have installed Office Small Business 2002 (Outlook 2002).
> >I
> > had this previously installed on my PC, and reinstalled it all after a
> > crash.
> > Before i reinstalled everything, i made a copy of my entire Outlook
> > database
> > into my PC, and then copied it onto a mass storage device. The .pst file
> > size is about 450k. I then copied this file back to the hard driver prior
> > to
> > reinstall. I have tried reinstalling this file into the newly installed
> > Outlook 2002, initially it wouldn't allow me to with an error message,
> > then
> > after running the .pst file repair, it would install but no data was
> > found.
> > The file size remains at 450k but Outlook hasn't installed my previous
> > files.


>
 
G

Gordon

Citycooke wrote:
> Sorry for this, the file size is - 451 MB (473,490,432 bytes). Will this
> contain the data? Many thanks


Sounds about right.


> >> I have tried reinstalling this file into the newly installed
> >> Outlook 2002,


And how are you "re-installing" the file?

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
C

Citycooke

I have tried several ways, following the microsoft web site information;

Way 1: Open Outlook, got to File, Open, Outlook Data File, then find the

backup file on my C: drive. This option installs 'Recovered Personal

Folders' in the Outlook Folder List, but the only file within this is the

Deleted Items icon. Needless to say there's nothing in either file.

Way 2: Import the file using the Import/Export route in Outlook. Foloowed

all the way through, identify folder, nothing is imported.

Way 3: I have run the file repair programme (can't remember the name of it)

that is located on the system, this identied two issues and resolved them,

but still no data i'm afraid.

What should i do now?

"Gordon" wrote:


> Citycooke wrote:
> > Sorry for this, the file size is - 451 MB (473,490,432 bytes). Will this
> > contain the data? Many thanks


> Sounds about right.

>
> >>> I have tried reinstalling this file into the newly installed
> >>> Outlook 2002,


> And how are you "re-installing" the file?

> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
>
 
G

Gordon

Citycooke wrote:
> I have tried several ways, following the microsoft web site information;

> Way 1: Open Outlook, got to File, Open, Outlook Data File, then find the
> backup file on my C: drive. This option installs 'Recovered Personal
> Folders' in the Outlook Folder List, but the only file within this is the
> Deleted Items icon. Needless to say there's nothing in either file.

> Way 2: Import the file using the Import/Export route in Outlook. Foloowed
> all the way through, identify folder, nothing is imported.

> Way 3: I have run the file repair programme (can't remember the name of it)
> that is located on the system, this identied two issues and resolved them,
> but still no data i'm afraid.
>


Copy the pst file to your Documents folder. Right-click on it, choose

Properties and check that the Read Only attribute is off.

Open Outlook.

Do File-Open-Outlook Data File and navigate to where you put it.

Then you can either copy the data to the existing pst file, or set the

old file as the default.

This is posted in all the Outlook groups on an almost daily basis....

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
C

Citycooke

Please stay with me on this Gordon!!

OK, done as you asked, but still no data installing. I do get the

'Recovered Personal Data' and the 'Deleted' icons appear in the Outlook tool

bar on the left, but nothing is in either of them.

"Gordon" wrote:


> Citycooke wrote:
> > I have tried several ways, following the microsoft web site information;
> > Way 1: Open Outlook, got to File, Open, Outlook Data File, then find the
> > backup file on my C: drive. This option installs 'Recovered Personal
> > Folders' in the Outlook Folder List, but the only file within this is the
> > Deleted Items icon. Needless to say there's nothing in either file.
> > Way 2: Import the file using the Import/Export route in Outlook. Foloowed
> > all the way through, identify folder, nothing is imported.
> > Way 3: I have run the file repair programme (can't remember the name of it)
> > that is located on the system, this identied two issues and resolved them,
> > but still no data i'm afraid.
> >


> Copy the pst file to your Documents folder. Right-click on it, choose
> Properties and check that the Read Only attribute is off.
> Open Outlook.
> Do File-Open-Outlook Data File and navigate to where you put it.
> Then you can either copy the data to the existing pst file, or set the
> old file as the default.

> This is posted in all the Outlook groups on an almost daily basis....

> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
>
 
G

Gordon

Citycooke wrote:
> Please stay with me on this Gordon!!
> OK, done as you asked, but still no data installing. I do get the
> 'Recovered Personal Data' and the 'Deleted' icons appear in the Outlook tool
> bar on the left, but nothing is in either of them.
>


Two possibilities. One, you have corrupted the Outlook Mail profile with

all the restorations, imports etc etc. Create a new profile by doing

Control Panel-Mail-Show Profiles-Add. Open Outlook using that profile

and open the pst file in that.

BTW if you are getting a "Recovered Personal Data" icon in the Outlook

Folder pane then you are doing something wrong.

If that still doesn't show any data then the second thing that could

have happened is that the pst file has become corrupted. With Outlook

closed, run scanpst on the pst file. (Not sure of the location in Office

2002 but it should be something like %Program Files\Microsoft

Office\Office10\. Do this multiple times if necessary until no faults

are reported. Then try opening the file again.

HTH and good luck!

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
C

Citycooke

Thank you Gordon; still not joy completed both tasks.

The Inbox Repair Tool reported no errors, says that 4 folders were found,

items found in this file 0.

Can i send the file through for you/someone to analyse?

Thank you

"Gordon" wrote:


> Citycooke wrote:
> > Please stay with me on this Gordon!!
> > OK, done as you asked, but still no data installing. I do get the
> > 'Recovered Personal Data' and the 'Deleted' icons appear in the Outlook tool
> > bar on the left, but nothing is in either of them.
> >


> Two possibilities. One, you have corrupted the Outlook Mail profile with
> all the restorations, imports etc etc. Create a new profile by doing
> Control Panel-Mail-Show Profiles-Add. Open Outlook using that profile
> and open the pst file in that.
> BTW if you are getting a "Recovered Personal Data" icon in the Outlook
> Folder pane then you are doing something wrong.

> If that still doesn't show any data then the second thing that could
> have happened is that the pst file has become corrupted. With Outlook
> closed, run scanpst on the pst file. (Not sure of the location in Office
> 2002 but it should be something like %Program Files\Microsoft
> Office\Office10\. Do this multiple times if necessary until no faults
> are reported. Then try opening the file again.

> HTH and good luck!

> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
>
 
G

Gordon

Citycooke wrote:
> Thank you Gordon; still not joy completed both tasks.

> The Inbox Repair Tool reported no errors, says that 4 folders were found,
> items found in this file 0.


And you are ABSOLUTELY sure that it is 400+ MEGABytes in size?

It sounds to me as though the file contains no data....



> Can i send the file through for you/someone to analyse?

> Thank you

> "Gordon" wrote:
>
> > Citycooke wrote:
> >> Please stay with me on this Gordon!!
> >> OK, done as you asked, but still no data installing. I do get the
> >> 'Recovered Personal Data' and the 'Deleted' icons appear in the Outlook tool
> >> bar on the left, but nothing is in either of them.
> >>

> > Two possibilities. One, you have corrupted the Outlook Mail profile with
> > all the restorations, imports etc etc. Create a new profile by doing
> > Control Panel-Mail-Show Profiles-Add. Open Outlook using that profile
> > and open the pst file in that.
> > BTW if you are getting a "Recovered Personal Data" icon in the Outlook
> > Folder pane then you are doing something wrong.
>

>> If that still doesn't show any data then the second thing that could
> > have happened is that the pst file has become corrupted. With Outlook
> > closed, run scanpst on the pst file. (Not sure of the location in Office
> > 2002 but it should be something like %Program Files\Microsoft
> > Office\Office10\. Do this multiple times if necessary until no faults
> > are reported. Then try opening the file again.
>

>> HTH and good luck!
>

>
>
>> > > Asking a question?
> > Please tell us the version of the application you are asking about,
> > your OS, Service Pack level
> > and the FULL contents of any error message(s)
> >


Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
C

Citycooke

Yes i am 100% sure, the file size is more than 400+ megabites.

"Gordon" wrote:


> Citycooke wrote:
> > Thank you Gordon; still not joy completed both tasks.
> > The Inbox Repair Tool reported no errors, says that 4 folders were found,
> > items found in this file 0.


> And you are ABSOLUTELY sure that it is 400+ MEGABytes in size?
> It sounds to me as though the file contains no data....

>
> > Can i send the file through for you/someone to analyse?
> > Thank you
> > "Gordon" wrote:
> >
> >> Citycooke wrote:
> >>> Please stay with me on this Gordon!!
> >>> OK, done as you asked, but still no data installing. I do get the
> >>> 'Recovered Personal Data' and the 'Deleted' icons appear in the Outlook tool
> >>> bar on the left, but nothing is in either of them.
> >>
> >> Two possibilities. One, you have corrupted the Outlook Mail profile with
> >> all the restorations, imports etc etc. Create a new profile by doing
> >> Control Panel-Mail-Show Profiles-Add. Open Outlook using that profile
> >> and open the pst file in that.
> >> BTW if you are getting a "Recovered Personal Data" icon in the Outlook
> >> Folder pane then you are doing something wrong.
> >
> >> If that still doesn't show any data then the second thing that could
> >> have happened is that the pst file has become corrupted. With Outlook
> >> closed, run scanpst on the pst file. (Not sure of the location in Office
> >> 2002 but it should be something like %Program Files\Microsoft
> >> Office\Office10\. Do this multiple times if necessary until no faults
> >> are reported. Then try opening the file again.
> >
> >> HTH and good luck!
> >
> >
> >
> >> > >> Asking a question?
> >> Please tell us the version of the application you are asking about,
> >> your OS, Service Pack level
> >> and the FULL contents of any error message(s)
> >>


> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
>
 
G

Gordon

"Citycooke" <Citycooke> wrote in message

news:CF27BA48-1D29-4E5F-AF6B-27298CAE35F5@microsoft.com...
> Yes i am 100% sure, the file size is more than 400+ megabites.
>


Sorry to go back on this, but how did you make the copy or backup of the pst

file in the first place?

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
C

Citycooke

no problem, thank you assisting;

OK, from Outlook, File, Import/Export, Export to a File, Personal File

Folder (.pst), then select the folders i wanted to back up, (included

Contacts, Inbox (including sub folders)), then selected the C. drive as the

file save location. I remember it taking about 30-minutes or so to complete,

which i thought was slow, however my system had been running very slow for a

while and hence the reason i decided a complete re-install would be the best

thing to do.

"Gordon" wrote:



> "Citycooke" <Citycooke> wrote in message
> news:CF27BA48-1D29-4E5F-AF6B-27298CAE35F5@microsoft.com...
> > Yes i am 100% sure, the file size is more than 400+ megabites.
> >


> Sorry to go back on this, but how did you make the copy or backup of the pst
> file in the first place?

> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)

>
 
G

Gordon

"Citycooke" <Citycooke> wrote in message

news:EF7FC0B9-A40A-44F6-AFEE-0CCA2FB20D28@microsoft.com...
> no problem, thank you assisting;
> OK, from Outlook, File, Import/Export, Export to a File, Personal File
> Folder (.pst), then select the folders i wanted to back up, (included
> Contacts, Inbox (including sub folders)), then selected the C. drive as
> the
> file save location.


That process is not designed for moving Outlook data from one Outlook to

another. I would hazard a guess that in doing that you may well have

irretrievably corrupted the pst file.

Do you still have access to the old machine or HDD with your data on? If so

just COPY the pst file (with Outlook closed) and then on the new machine do

File-Open-Outlook Data File.

If you don't have access, then you may have to resort to a professional

recovery service which will be EXPENSIVE. (Depends on how much your data is

worth to you....)

For future info:

How to backup and restore Outlook

http://www.howto-outlook.com:80/howto/backupandrestore.htm

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
C

Citycooke

thank for your all your assistance. I have completely reinstalled my system,

therefore i haven't got access to the orignal .pst file. All i have is the

copy that i made. Again i do thank you for your time and expertise.

DC

"Gordon" wrote:



> "Citycooke" <Citycooke> wrote in message
> news:EF7FC0B9-A40A-44F6-AFEE-0CCA2FB20D28@microsoft.com...
> > no problem, thank you assisting;
> > OK, from Outlook, File, Import/Export, Export to a File, Personal File
> > Folder (.pst), then select the folders i wanted to back up, (included
> > Contacts, Inbox (including sub folders)), then selected the C. drive as
> > the
> > file save location.


> That process is not designed for moving Outlook data from one Outlook to
> another. I would hazard a guess that in doing that you may well have
> irretrievably corrupted the pst file.
> Do you still have access to the old machine or HDD with your data on? If so
> just COPY the pst file (with Outlook closed) and then on the new machine do
> File-Open-Outlook Data File.
> If you don't have access, then you may have to resort to a professional
> recovery service which will be EXPENSIVE. (Depends on how much your data is
> worth to you....)
> For future info:

> How to backup and restore Outlook

> http://www.howto-outlook.com:80/howto/backupandrestore.htm

> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)

>
 
G

Gordon

"Citycooke" <Citycooke> wrote in message

news:14A83496-620A-4FDD-AC93-F36B571ECA96@microsoft.com...
> thank for your all your assistance. I have completely reinstalled my
> system,
> therefore i haven't got access to the orignal .pst file. All i have is
> the
> copy that i made. Again i do thank you for your time and expertise.
> DC


Sorry I can't be of more assistance.....

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
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