cannot start Microsoft office. Cannot open the Outlook window. ol2007

  • Thread starter David Firestone
  • Start date Views 1,862
Status
Not open for further replies.
D

David Firestone

Computer info:

Vista sp1

Office Pro 2007 sp2 MSO 12.0.6424.1000

attached to a AD Win 2003 network

running Exchange 2003 sp2

What I was doing prior to receiving error:

I was attempting to install Vista sp2, when I was notified that I must

install a service pack version that was compatible with the languages

installed on the system or remove the unneeded ones (only need US

english). I decided to uninstall the unneeded languages. After

completing the required reboot, I attempted to check my e-mail and got

the error message...

I get the this error message whenever I attempt to open outlook: "cannot

start Microsoft office. Cannot open the Outlook window."

The outlook splash screen appears as expected and my view of outlook

begins to load then the error message is displayed.

I've tried the following:

1. Detect and repair

2. Scanost

3. Scanpst

4. Reinstalling office

5. reset the indexing service.

a. Event Viewer app log index error(suggest reset index service)

6. Re-booted several times.

Uninstalling and reinstalling is not an option, because I do not have

the media to reinstall office.

Any recommendations to resolve this issue?

Thanks.
 
K

K. Orland

Re: cannot start Microsoft office. Cannot open the Outlook window. ol 2007

Have you tried creating a new Outlook profile? Delete the old Outlook

profile (use the mail applet in the control panel), restart the PC, and then

recreate the new profile. Note that you'll need to know the name of the

Exchange server in order to set up any profile.

"David Firestone" <DavidCranston@nospam.nospam> wrote in message

news:ujUKV6G6JHA.6136@TK2MSFTNGP03.phx.gbl...
> Computer info:
> Vista sp1
> Office Pro 2007 sp2 MSO 12.0.6424.1000
> attached to a AD Win 2003 network
> running Exchange 2003 sp2

> What I was doing prior to receiving error:
> I was attempting to install Vista sp2, when I was notified that I must
> install a service pack version that was compatible with the languages
> installed on the system or remove the unneeded ones (only need US
> english). I decided to uninstall the unneeded languages. After
> completing the required reboot, I attempted to check my e-mail and got
> the error message...

> I get the this error message whenever I attempt to open outlook: "cannot
> start Microsoft office. Cannot open the Outlook window."

> The outlook splash screen appears as expected and my view of outlook
> begins to load then the error message is displayed.

> I've tried the following:
> 1. Detect and repair
> 2. Scanost
> 3. Scanpst
> 4. Reinstalling office
> 5. reset the indexing service.
> a. Event Viewer app log index error(suggest reset index service)
> 6. Re-booted several times.

> Uninstalling and reinstalling is not an option, because I do not have
> the media to reinstall office.

> Any recommendations to resolve this issue?

> Thanks.
 
D

David Firestone

Re: cannot start Microsoft office. Cannot open the Outlook window.ol 2007

Thanks for the suggestion... Still receive the same error message.

Cheers.

David

K. Orland wrote:
> Have you tried creating a new Outlook profile? Delete the old Outlook
> profile (use the mail applet in the control panel), restart the PC, and then
> recreate the new profile. Note that you'll need to know the name of the
> Exchange server in order to set up any profile.
>



> "David Firestone" <DavidCranston@nospam.nospam> wrote in message
> news:ujUKV6G6JHA.6136@TK2MSFTNGP03.phx.gbl...
> > Computer info:
> > Vista sp1
> > Office Pro 2007 sp2 MSO 12.0.6424.1000
> > attached to a AD Win 2003 network
> > running Exchange 2003 sp2
>

>> What I was doing prior to receiving error:
> > I was attempting to install Vista sp2, when I was notified that I must
> > install a service pack version that was compatible with the languages
> > installed on the system or remove the unneeded ones (only need US
> > english). I decided to uninstall the unneeded languages. After
> > completing the required reboot, I attempted to check my e-mail and got
> > the error message...
>

>
>> I get the this error message whenever I attempt to open outlook: "cannot
> > start Microsoft office. Cannot open the Outlook window."
>

>> The outlook splash screen appears as expected and my view of outlook
> > begins to load then the error message is displayed.
>

>> I've tried the following:
> > 1. Detect and repair
> > 2. Scanost
> > 3. Scanpst
> > 4. Reinstalling office
> > 5. reset the indexing service.
> > a. Event Viewer app log index error(suggest reset index service)
> > 6. Re-booted several times.
>

>> Uninstalling and reinstalling is not an option, because I do not have
> > the media to reinstall office.
>

>> Any recommendations to resolve this issue?
>

>
>> Thanks.


>
 
K

K. Orland

Re: cannot start Microsoft office. Cannot open the Outlook window. ol 2007

Uninstalling & reinstalling rarely rectifies a problem so you shouldn't have

to take that drastic a measure. Have you tried reinstalling the SP?

Is Outlook fully updated?

"David Firestone" <DavidCranston@nospam.nospam> wrote in message

news:uZkfJvH6JHA.4404@TK2MSFTNGP04.phx.gbl...
> Thanks for the suggestion... Still receive the same error message.

> Cheers.

> David

> K. Orland wrote:
> > Have you tried creating a new Outlook profile? Delete the old Outlook
> > profile (use the mail applet in the control panel), restart the PC, and


then
> > recreate the new profile. Note that you'll need to know the name of the
> > Exchange server in order to set up any profile.
> >


>
> > "David Firestone" <DavidCranston@nospam.nospam> wrote in message
> > news:ujUKV6G6JHA.6136@TK2MSFTNGP03.phx.gbl...
> >> Computer info:
> >> Vista sp1
> >> Office Pro 2007 sp2 MSO 12.0.6424.1000
> >> attached to a AD Win 2003 network
> >> running Exchange 2003 sp2
> >
> >> What I was doing prior to receiving error:
> >> I was attempting to install Vista sp2, when I was notified that I must
> >> install a service pack version that was compatible with the languages
> >> installed on the system or remove the unneeded ones (only need US
> >> english). I decided to uninstall the unneeded languages. After
> >> completing the required reboot, I attempted to check my e-mail and got
> >> the error message...
> >
> >
> >> I get the this error message whenever I attempt to open outlook:


"cannot
> >> start Microsoft office. Cannot open the Outlook window."
> >
> >> The outlook splash screen appears as expected and my view of outlook
> >> begins to load then the error message is displayed.
> >
> >> I've tried the following:
> >> 1. Detect and repair
> >> 2. Scanost
> >> 3. Scanpst
> >> 4. Reinstalling office
> >> 5. reset the indexing service.
> >> a. Event Viewer app log index error(suggest reset index service)
> >> 6. Re-booted several times.
> >
> >> Uninstalling and reinstalling is not an option, because I do not have
> >> the media to reinstall office.
> >
> >> Any recommendations to resolve this issue?
> >
> >
> >> Thanks.

> >
 
D

David Firestone

Re: cannot start Microsoft office. Cannot open the Outlook window.ol 2007

After I did what you suggested I did reinstall office and the service

packs. Then I shut down my computer and this morning I am able to start

outlook with a new profile and everything seems to be working.

Thanks for your help.

David

K. Orland wrote:
> Uninstalling & reinstalling rarely rectifies a problem so you shouldn't have
> to take that drastic a measure. Have you tried reinstalling the SP?
> Is Outlook fully updated?

> "David Firestone" <DavidCranston@nospam.nospam> wrote in message
> news:uZkfJvH6JHA.4404@TK2MSFTNGP04.phx.gbl...
> > Thanks for the suggestion... Still receive the same error message.
>

>> Cheers.
>

>> David
>

>
>
>> K. Orland wrote:
> >> Have you tried creating a new Outlook profile? Delete the old Outlook
> >> profile (use the mail applet in the control panel), restart the PC, and

> then
> >> recreate the new profile. Note that you'll need to know the name of the
> >> Exchange server in order to set up any profile.
> >>

>

>>
> >> "David Firestone" <DavidCranston@nospam.nospam> wrote in message
> >> news:ujUKV6G6JHA.6136@TK2MSFTNGP03.phx.gbl...
> >>> Computer info:
> >>> Vista sp1
> >>> Office Pro 2007 sp2 MSO 12.0.6424.1000
> >>> attached to a AD Win 2003 network
> >>> running Exchange 2003 sp2
> >>
>>>> What I was doing prior to receiving error:
> >>> I was attempting to install Vista sp2, when I was notified that I must
> >>> install a service pack version that was compatible with the languages
> >>> installed on the system or remove the unneeded ones (only need US
> >>> english). I decided to uninstall the unneeded languages. After
> >>> completing the required reboot, I attempted to check my e-mail and got
> >>> the error message...
> >>
>>>
>>>> I get the this error message whenever I attempt to open outlook:

> "cannot
> >>> start Microsoft office. Cannot open the Outlook window."
> >>
>>>> The outlook splash screen appears as expected and my view of outlook
> >>> begins to load then the error message is displayed.
> >>
>>>> I've tried the following:
> >>> 1. Detect and repair
> >>> 2. Scanost
> >>> 3. Scanpst
> >>> 4. Reinstalling office
> >>> 5. reset the indexing service.
> >>> a. Event Viewer app log index error(suggest reset index service)
> >>> 6. Re-booted several times.
> >>
>>>> Uninstalling and reinstalling is not an option, because I do not have
> >>> the media to reinstall office.
> >>
>>>> Any recommendations to resolve this issue?
> >>
>>>
>>>> Thanks.
> >>


>
 

Brian Tillman

Senior Member
Re: cannot start Microsoft office. Cannot open the Outlook window. ol 2007

"David Firestone" <DavidCranston@nospam.nospam> wrote in message

news:ujUKV6G6JHA.6136@TK2MSFTNGP03.phx.gbl...


> What I was doing prior to receiving error:
> I was attempting to install Vista sp2, when I was notified that I must
> install a service pack version that was compatible with the languages
> installed on the system or remove the unneeded ones (only need US english).
> I decided to uninstall the unneeded languages. After completing the
> required reboot, I attempted to check my e-mail and got the error message...


Try starting Outlook once with the /resetnavpane command switch.

--
 
Status
Not open for further replies.

Top