Outlook 2003 - Problem Deleting Appointments through Advanced Find

  • Thread starter Gary
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Gary

Outlook 2003 SP3 connected to Exchange 2007

Deleting Appointment through Advanced Find:

Question: I have a user using Office 2003 who has editor privileges to her

boss's calendar. Using the the advanced find function in Outlook she found

some, no longer needed, future appointments that she was going to delete. So

within the advanced find dialog box, she right-clicks on the appointment she

wants to delete and selects 'delete'. However she gets an error message

saying 'The messaging interface has returned an unknown error If the problem

persists, restart Outlook' or 'The operation failed'.

However, she can open the appointment from the Advanced Find and then delete

it from there. She can also do a permanent delete using shift-delete in the

advanced find results window.

I have rebuilt the Outlook profile, replaced that outcmd.dat, reset the

permissions, all with no luck.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It works as desired here, but I'm using this reg hack:

Items deleted from a shared mailbox go to the wrong folder in Outlook

http://support.microsoft.com/kb/202517

I don't know if that makes a difference though.

"Gary" <Gary> wrote in message

news:7C610AA7-5664-471F-9D26-18D16B7F2A05@microsoft.com...
> Outlook 2003 SP3 connected to Exchange 2007

> Deleting Appointment through Advanced Find:
> Question: I have a user using Office 2003 who has editor privileges to her
> boss's calendar. Using the the advanced find function in Outlook she found
> some, no longer needed, future appointments that she was going to delete.
> So
> within the advanced find dialog box, she right-clicks on the appointment
> she
> wants to delete and selects 'delete'. However she gets an error message
> saying 'The messaging interface has returned an unknown error If the
> problem
> persists, restart Outlook' or 'The operation failed'.

> However, she can open the appointment from the Advanced Find and then
> delete
> it from there. She can also do a permanent delete using shift-delete in
> the
> advanced find results window.

> I have rebuilt the Outlook profile, replaced that outcmd.dat, reset the
> permissions, all with no luck.
>
 
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