error uninstalling exchange 2003 "One or more users currently use amailbox store on this server"

  • Thread starter pgartner
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pgartner

We have a exchange 2003 server that we want to decommission, but

cannot uninstall because when we run the setup we get the following

error

“The component "Microsoft Exchange Messaging and Collaboration

Services" cannot be assigned the action "Remove" because:

-One or more users currently use a mailbox store on this server. These

users must be moved to a mailbox store on a different server or be

mail disabled before uninstalling this server.”

The only 2 mailboxes that still exist are system attendant and SMTP

I have followed http://support.microsoft.com/kb/924170, but there is

no users listed, not even SMTP or system attendant

This server is our only ex 2003, all users and mail functions/

mailboxes have been moved to our new exchange 2007 server

Anybody have any ideas?

Paul
 
J

John Oliver, Jr. [MVP]

Re: error uninstalling exchange 2003 "One or more users currently use a mailbox store on this server"

Take a look at this article which covers what you need to do,

http://www.msexchange.org/tutorials/Removing-First-Exchange-2003-Server-Part2.html

If still you cannot remove Exchange then you can manually remove it from AD

and the Server if needed.

John Oliver, Jr

MCSE, MCT, CCNA

Exchange MVP 2009

Microsoft Certified Partner

"pgartner" <pgartner@ln-tech.com> wrote in message

news:f6408de9-722e-42ea-90ff-ed91edcf6faf@q14g2000vbn.googlegroups.com...
> We have a exchange 2003 server that we want to decommission, but
> cannot uninstall because when we run the setup we get the following
> error

> “The component "Microsoft Exchange Messaging and Collaboration
> Services" cannot be assigned the action "Remove" because:

> -One or more users currently use a mailbox store on this server. These
> users must be moved to a mailbox store on a different server or be
> mail disabled before uninstalling this server.”

> The only 2 mailboxes that still exist are system attendant and SMTP

> I have followed http://support.microsoft.com/kb/924170, but there is
> no users listed, not even SMTP or system attendant

> This server is our only ex 2003, all users and mail functions/
> mailboxes have been moved to our new exchange 2007 server

> Anybody have any ideas?

> Paul
 
P

pgartner

Re: error uninstalling exchange 2003 "One or more users currently usea mailbox store on this server"

On Jul 2, 6:11 pm, "John Oliver, Jr. [MVP]" <jcolive...@hotmail.com
wrote:
> Take a look at this article which covers what you need to do,

> http://www.msexchange.org/tutorials/Removing-First-Exchange-2003-Serv...

> If still you cannot remove Exchange then you can manually remove it from AD
> and the Server if needed.
> > I have followedhttp://support.microsoft.com/kb/924170, but there is
> > no users listed, not even SMTP or system attendant

>


ok, wheni followed the MS technote, i found nothing, but with the

msexchange.org method, i found the 2 offending users. bith had

exchange attributes, but no mailbox

it worked, and my un install has now been completed

Many thanks

Paul

(have an extra beer on me :)
 

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