Problem with O/L 2007 freezing on calendar view

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L

Luke

Hi,

I have a user with Outlook 2007 connecting to an Exchange 2007 server with a

PST file for storage (mail delivery is to the mailbox).

Anyway, if I set up a new profile with just the Exchange mailbox in it, I

can open the calendar fine. If I open the users PST file in that same

profile, I can click on the calendar in that set of folders and it will also

open fine. However if I then try to go back into the mailbox calendar,

Outlook will freeze up and I have to end task.

Basically what I can determine is that there's no problem with the mailbox

calendar or the PST calendar, but when they are both in a single profile, it

causes outlook to crash when looking at the mailbox calendar.

Had a look around on line and couldn't find anything.

Thanks in advance!
 
N

Nikki Peterson

Pretty strange. I think the first thing to do is start looking at

the type of PST (Unicode or ANSI).

If the client is using cached mode, have you tried deleting the

OST file and re-opening Outlook to have it rebuild a fresh,

possibly non-corrupted one?

I would look into a possible synchronization problem or a corrupt

OST file. You could try renaming the OST file with a .OLD extension.

(This is to preserve the info, just in case) This needs to be done while

Outlook is closed. Then when you open Outlook it will rebuild the

OST file fresh. Depending on the size of the mailbox, it could take

a bit of time for Outlook to build a new one.

1.. Quit Outlook.

2.. Search the Hard drive (<F3>) to locate the *.ost file.

(Be sure to check in HIDDEN files on W2K or WXP.)

3.. Delete all that are found from the FIND window.

4.. Open Outlook.

Deleting the Forms Cache File:

The Frmcache.dat file is the primary file to delete. The Frmcache.dat

file serves as an index of the individual forms that have been cached

on the computer. Use the following steps to manually delete the

Frmcache.dat file. In addition, these steps delete all of the cached

forms on your computer, which are stored in subfolders of the

Forms folder.

1.. Quit Outlook.

2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.

(Be sure to check in HIDDEN files on W2K or WXP.)

3.. Delete all that are found from the FIND window.

4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache

is re-created.

Then Use the Command-Line Switches below to Open:

Outlook Switch:

- /CleanViews

- /ResetNavPane

-/CleanProfile

Instructions for Outlook 2007

See the following link for information on how to use

this switch VERY EASY:

http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

When you create a new profile, did you:

- Click Start, and click Control Panel. Click Mail icon.

(If you use VISTA select the Classic View to see the

MAIL applet)

- Click Show Profiles

- Delete the profile currently being used.

- Click Add and type the new profile name as you like in the

Profile name box.

- VERY IMPORTANT: Do NOT use the same name as

your original profile. Example: If it was "outlook" then use "John" or

whatever, just not outlook again.

- Click Next and click Finish.

- Try to open Outlook. Choose the new profile in the

profile list and click OK.

Outlook builds many files that are used by the client and they are

named based on the profile name (outlook.xml, etc.). Just deleting

the Outlook Profile does not remove these residual files. By renaming

the profile a completely different name, you avoid using a corrupt file

that is still on the machine.

Nikki

"Luke" <Luke> wrote in message

news:392F8E67-50E5-43BF-A5F4-4BDA693DE57D@microsoft.com...

Hi,

I have a user with Outlook 2007 connecting to an Exchange 2007 server with a

PST file for storage (mail delivery is to the mailbox).

Anyway, if I set up a new profile with just the Exchange mailbox in it, I

can open the calendar fine. If I open the users PST file in that same

profile, I can click on the calendar in that set of folders and it will also

open fine. However if I then try to go back into the mailbox calendar,

Outlook will freeze up and I have to end task.

Basically what I can determine is that there's no problem with the mailbox

calendar or the PST calendar, but when they are both in a single profile, it

causes outlook to crash when looking at the mailbox calendar.

Had a look around on line and couldn't find anything.

Thanks in advance!
 
L

Luke

Hi Nikki,

Thanks very much for your detailed response!

Sadly none of the below worked. I searched for and deleted the frmcache.dat

file, started outlook 3 times each using the switches you mentioned below

then started it normally again.

When trying to press the calendar button in outlook, or from the exchange

inbox, it still froze up Outlook.

I also created a new profile with a totally different name, but the issue

persisted. Once again, if I remove the PST from the profile, then the

Exchange inbox calendar works perfectly.. add the PST back and it stops

working as soon as you try to view it.

I noticed that when outlook 'stops responding' if you watch task manager,

OUTLOOK.EXE slowly consumes more and more RAM and also sits at 100% CPU

useage.

I left it sit there for a good 20 minutes, and while it continued to use CPU

and RAM.. there was no change in it.

Can you think of anything else to try?

Once again, thanks for your help :)

"Nikki Peterson" wrote:


> Pretty strange. I think the first thing to do is start looking at
> the type of PST (Unicode or ANSI).

> If the client is using cached mode, have you tried deleting the
> OST file and re-opening Outlook to have it rebuild a fresh,
> possibly non-corrupted one?

> I would look into a possible synchronization problem or a corrupt
> OST file. You could try renaming the OST file with a .OLD extension.
> (This is to preserve the info, just in case) This needs to be done while
> Outlook is closed. Then when you open Outlook it will rebuild the
> OST file fresh. Depending on the size of the mailbox, it could take
> a bit of time for Outlook to build a new one.

> 1.. Quit Outlook.
> 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> (Be sure to check in HIDDEN files on W2K or WXP.)
> 3.. Delete all that are found from the FIND window.
> 4.. Open Outlook.

> Deleting the Forms Cache File:
> The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> file serves as an index of the individual forms that have been cached
> on the computer. Use the following steps to manually delete the
> Frmcache.dat file. In addition, these steps delete all of the cached
> forms on your computer, which are stored in subfolders of the
> Forms folder.

> 1.. Quit Outlook.
> 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> (Be sure to check in HIDDEN files on W2K or WXP.)
> 3.. Delete all that are found from the FIND window.
> 4.. Open Outlook.

> When you restart Outlook, and use a form, the forms cache
> is re-created.

> Then Use the Command-Line Switches below to Open:

> Outlook Switch:
> - /CleanViews
> - /ResetNavPane
> -/CleanProfile

> Instructions for Outlook 2007

> See the following link for information on how to use
> this switch VERY EASY:
> http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

> When you create a new profile, did you:

> - Click Start, and click Control Panel. Click Mail icon.
> (If you use VISTA select the Classic View to see the
> MAIL applet)
> - Click Show Profiles
> - Delete the profile currently being used.
> - Click Add and type the new profile name as you like in the
> Profile name box.
> - VERY IMPORTANT: Do NOT use the same name as
> your original profile. Example: If it was "outlook" then use "John" or
> whatever, just not outlook again.
> - Click Next and click Finish.
> - Try to open Outlook. Choose the new profile in the
> profile list and click OK.

> Outlook builds many files that are used by the client and they are
> named based on the profile name (outlook.xml, etc.). Just deleting
> the Outlook Profile does not remove these residual files. By renaming
> the profile a completely different name, you avoid using a corrupt file
> that is still on the machine.

> Nikki

> "Luke" <Luke> wrote in message
> news:392F8E67-50E5-43BF-A5F4-4BDA693DE57D@microsoft.com...
> Hi,
> I have a user with Outlook 2007 connecting to an Exchange 2007 server with a
> PST file for storage (mail delivery is to the mailbox).

> Anyway, if I set up a new profile with just the Exchange mailbox in it, I
> can open the calendar fine. If I open the users PST file in that same
> profile, I can click on the calendar in that set of folders and it will also
> open fine. However if I then try to go back into the mailbox calendar,
> Outlook will freeze up and I have to end task.

> Basically what I can determine is that there's no problem with the mailbox
> calendar or the PST calendar, but when they are both in a single profile, it
> causes outlook to crash when looking at the mailbox calendar.

> Had a look around on line and couldn't find anything.

> Thanks in advance!

>
 
L

Luke

Also forgot to mention, there is no OST as we are not using exchange in

cached mode.

Cheers.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Was outlook closed when you ran the switches?



"Luke" <Luke> wrote in message

news:76E367EA-5CCD-4F01-BEDA-252CD2D9297E@microsoft.com...
> Hi Nikki,
> Thanks very much for your detailed response!

> Sadly none of the below worked. I searched for and deleted the
> frmcache.dat
> file, started outlook 3 times each using the switches you mentioned below
> then started it normally again.

> When trying to press the calendar button in outlook, or from the exchange
> inbox, it still froze up Outlook.

> I also created a new profile with a totally different name, but the issue
> persisted. Once again, if I remove the PST from the profile, then the
> Exchange inbox calendar works perfectly.. add the PST back and it stops
> working as soon as you try to view it.

> I noticed that when outlook 'stops responding' if you watch task manager,
> OUTLOOK.EXE slowly consumes more and more RAM and also sits at 100% CPU
> useage.

> I left it sit there for a good 20 minutes, and while it continued to use
> CPU
> and RAM.. there was no change in it.

> Can you think of anything else to try?

> Once again, thanks for your help :)

> "Nikki Peterson" wrote:
>
> > Pretty strange. I think the first thing to do is start looking at
> > the type of PST (Unicode or ANSI).
>

>> If the client is using cached mode, have you tried deleting the
> > OST file and re-opening Outlook to have it rebuild a fresh,
> > possibly non-corrupted one?
>

>> I would look into a possible synchronization problem or a corrupt
> > OST file. You could try renaming the OST file with a .OLD extension.
> > (This is to preserve the info, just in case) This needs to be done while
> > Outlook is closed. Then when you open Outlook it will rebuild the
> > OST file fresh. Depending on the size of the mailbox, it could take
> > a bit of time for Outlook to build a new one.
>

>> 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
>

>> Deleting the Forms Cache File:
> > The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> > file serves as an index of the individual forms that have been cached
> > on the computer. Use the following steps to manually delete the
> > Frmcache.dat file. In addition, these steps delete all of the cached
> > forms on your computer, which are stored in subfolders of the
> > Forms folder.
>

>> 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
>

>> When you restart Outlook, and use a form, the forms cache
> > is re-created.
>

>> Then Use the Command-Line Switches below to Open:
>

>> Outlook Switch:
> > - /CleanViews
> > - /ResetNavPane
> > -/CleanProfile
>

>> Instructions for Outlook 2007
>

>> See the following link for information on how to use
> > this switch VERY EASY:
> > http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
>

>> When you create a new profile, did you:
>

>> - Click Start, and click Control Panel. Click Mail icon.
> > (If you use VISTA select the Classic View to see the
> > MAIL applet)
> > - Click Show Profiles
> > - Delete the profile currently being used.
> > - Click Add and type the new profile name as you like in the
> > Profile name box.
> > - VERY IMPORTANT: Do NOT use the same name as
> > your original profile. Example: If it was "outlook" then use "John" or
> > whatever, just not outlook again.
> > - Click Next and click Finish.
> > - Try to open Outlook. Choose the new profile in the
> > profile list and click OK.
>

>> Outlook builds many files that are used by the client and they are
> > named based on the profile name (outlook.xml, etc.). Just deleting
> > the Outlook Profile does not remove these residual files. By renaming
> > the profile a completely different name, you avoid using a corrupt file

>
 
L

Luke

Yes it was.

I closed Outlook, ran the first switch, let it open fully and settle down,

then closed it and moved on to the next switch, etc..

Of course this problem would have to occur during my first couple of months

at a new job and especially since I have worked with older versions of

outlook/exchange for many years and can fix all sorts of random problems in

the blink of an eye (and it happens to be someone fairly importants mailbox).

hehehe.. its always the way.

Thanks for your response, please let me know if you can think of anything

else that might help this problem :)

Cheers!

"Diane Poremsky [MVP]" wrote:


> Was outlook closed when you ran the switches?

> >

>

>

>

> "Luke" <Luke> wrote in message
> news:76E367EA-5CCD-4F01-BEDA-252CD2D9297E@microsoft.com...
> > Hi Nikki,
> > Thanks very much for your detailed response!
> > Sadly none of the below worked. I searched for and deleted the
> > frmcache.dat
> > file, started outlook 3 times each using the switches you mentioned below
> > then started it normally again.
> > When trying to press the calendar button in outlook, or from the exchange
> > inbox, it still froze up Outlook.
> > I also created a new profile with a totally different name, but the issue
> > persisted. Once again, if I remove the PST from the profile, then the
> > Exchange inbox calendar works perfectly.. add the PST back and it stops
> > working as soon as you try to view it.
> > I noticed that when outlook 'stops responding' if you watch task manager,
> > OUTLOOK.EXE slowly consumes more and more RAM and also sits at 100% CPU
> > useage.
> > I left it sit there for a good 20 minutes, and while it continued to use
> > CPU
> > and RAM.. there was no change in it.
> > Can you think of anything else to try?
> > Once again, thanks for your help :)
> > "Nikki Peterson" wrote:
> >
> >> Pretty strange. I think the first thing to do is start looking at
> >> the type of PST (Unicode or ANSI).
> >
> >> If the client is using cached mode, have you tried deleting the
> >> OST file and re-opening Outlook to have it rebuild a fresh,
> >> possibly non-corrupted one?
> >
> >> I would look into a possible synchronization problem or a corrupt
> >> OST file. You could try renaming the OST file with a .OLD extension.
> >> (This is to preserve the info, just in case) This needs to be done while
> >> Outlook is closed. Then when you open Outlook it will rebuild the
> >> OST file fresh. Depending on the size of the mailbox, it could take
> >> a bit of time for Outlook to build a new one.
> >
> >> 1.. Quit Outlook.
> >> 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> >> (Be sure to check in HIDDEN files on W2K or WXP.)
> >> 3.. Delete all that are found from the FIND window.
> >> 4.. Open Outlook.
> >
> >> Deleting the Forms Cache File:
> >> The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> >> file serves as an index of the individual forms that have been cached
> >> on the computer. Use the following steps to manually delete the
> >> Frmcache.dat file. In addition, these steps delete all of the cached
> >> forms on your computer, which are stored in subfolders of the
> >> Forms folder.
> >
> >> 1.. Quit Outlook.
> >> 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> >> (Be sure to check in HIDDEN files on W2K or WXP.)
> >> 3.. Delete all that are found from the FIND window.
> >> 4.. Open Outlook.
> >
> >> When you restart Outlook, and use a form, the forms cache
> >> is re-created.
> >
> >> Then Use the Command-Line Switches below to Open:
> >
> >> Outlook Switch:
> >> - /CleanViews
> >> - /ResetNavPane
> >> -/CleanProfile
> >
> >> Instructions for Outlook 2007
> >
> >> See the following link for information on how to use
> >> this switch VERY EASY:
> >> http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
> >
> >> When you create a new profile, did you:
> >
> >> - Click Start, and click Control Panel. Click Mail icon.
> >> (If you use VISTA select the Classic View to see the
> >> MAIL applet)
> >> - Click Show Profiles
> >> - Delete the profile currently being used.
> >> - Click Add and type the new profile name as you like in the
> >> Profile name box.
> >> - VERY IMPORTANT: Do NOT use the same name as
> >> your original profile. Example: If it was "outlook" then use "John" or
> >> whatever, just not outlook again.
> >> - Click Next and click Finish.
> >> - Try to open Outlook. Choose the new profile in the
> >> profile list and click OK.
> >
> >> Outlook builds many files that are used by the client and they are
> >> named based on the profile name (outlook.xml, etc.). Just deleting
> >> the Outlook Profile does not remove these residual files. By renaming
> >> the profile a completely different name, you avoid using a corrupt file

> >

>
 
L

Luke

As mysteriously as it started, the problem went away.

I was informed by the user this morning that everything was back to normal..

so the moral of the story is that if this happens to you.. stall the user..

tell them you are waiting for a patch from MS and that should buy you enough

time for the problem to sort itself out.

Cheers!

"Luke" wrote:


> Hi,
> I have a user with Outlook 2007 connecting to an Exchange 2007 server with a
> PST file for storage (mail delivery is to the mailbox).

> Anyway, if I set up a new profile with just the Exchange mailbox in it, I
> can open the calendar fine. If I open the users PST file in that same
> profile, I can click on the calendar in that set of folders and it will also
> open fine. However if I then try to go back into the mailbox calendar,
> Outlook will freeze up and I have to end task.

> Basically what I can determine is that there's no problem with the mailbox
> calendar or the PST calendar, but when they are both in a single profile, it
> causes outlook to crash when looking at the mailbox calendar.

> Had a look around on line and couldn't find anything.

> Thanks in advance!
 
N

Nikki Peterson

Too funny! Thanks for the update.

Nikki

"Luke" <Luke> wrote in message

news:38232421-BE74-4352-8FA9-C6D2F9417C7B@microsoft.com...

As mysteriously as it started, the problem went away.

I was informed by the user this morning that everything was back to normal..

so the moral of the story is that if this happens to you.. stall the user..

tell them you are waiting for a patch from MS and that should buy you enough

time for the problem to sort itself out.

Cheers!

"Luke" wrote:


> Hi,
> I have a user with Outlook 2007 connecting to an Exchange 2007 server with
> a
> PST file for storage (mail delivery is to the mailbox).

> Anyway, if I set up a new profile with just the Exchange mailbox in it, I
> can open the calendar fine. If I open the users PST file in that same
> profile, I can click on the calendar in that set of folders and it will
> also
> open fine. However if I then try to go back into the mailbox calendar,
> Outlook will freeze up and I have to end task.

> Basically what I can determine is that there's no problem with the mailbox
> calendar or the PST calendar, but when they are both in a single profile,
> it
> causes outlook to crash when looking at the mailbox calendar.

> Had a look around on line and couldn't find anything.

> Thanks in advance!
 
T

televisi

So I suspect there is no real solution for this issue?

Thanks

"Nikki Peterson" wrote:


> Too funny! Thanks for the update.

> Nikki

> "Luke" <Luke> wrote in message
> news:38232421-BE74-4352-8FA9-C6D2F9417C7B@microsoft.com...
> As mysteriously as it started, the problem went away.

> I was informed by the user this morning that everything was back to normal..
> so the moral of the story is that if this happens to you.. stall the user..
> tell them you are waiting for a patch from MS and that should buy you enough
> time for the problem to sort itself out.

> Cheers!

> "Luke" wrote:
>
> > Hi,
> > I have a user with Outlook 2007 connecting to an Exchange 2007 server with
> > a
> > PST file for storage (mail delivery is to the mailbox).
> > Anyway, if I set up a new profile with just the Exchange mailbox in it, I
> > can open the calendar fine. If I open the users PST file in that same
> > profile, I can click on the calendar in that set of folders and it will
> > also
> > open fine. However if I then try to go back into the mailbox calendar,
> > Outlook will freeze up and I have to end task.
> > Basically what I can determine is that there's no problem with the mailbox
> > calendar or the PST calendar, but when they are both in a single profile,
> > it
> > causes outlook to crash when looking at the mailbox calendar.
> > Had a look around on line and couldn't find anything.
> > Thanks in advance!


>
 
L

Luke Cassar

You can try the stall tactic.. but one thing I have come to learn about this

network since all this went down is that we have AD servers in remote

location, but AD sites and services is not implemented.

I have caught my Outlook client and many others stalling for a while as they

wait for a response from a far away DC probably for a GAL or group membership

or similar to this.

I dont know if its related or not, but check out your AD sites and where

your DC's are located. On the effected user workstation run the SET command

from a command prompt and look for the LOGONSERVER variable.. see if its

checking a local server or one in a remote site.

Of course you might have a properly configured AD and this is totally

irelevant to you.. but its all I can think might have caused the problem for

me :S

"televisi" wrote:


> So I suspect there is no real solution for this issue?

> Thanks

> "Nikki Peterson" wrote:
>
> > Too funny! Thanks for the update.
> > Nikki
> > "Luke" <Luke> wrote in message
> > news:38232421-BE74-4352-8FA9-C6D2F9417C7B@microsoft.com...
> > As mysteriously as it started, the problem went away.
> > I was informed by the user this morning that everything was back to normal..
> > so the moral of the story is that if this happens to you.. stall the user..
> > tell them you are waiting for a patch from MS and that should buy you enough
> > time for the problem to sort itself out.
> > Cheers!
> > "Luke" wrote:
> >
> > > Hi,
> > > I have a user with Outlook 2007 connecting to an Exchange 2007 server with
> > > a
> > > PST file for storage (mail delivery is to the mailbox).
> > > > Anyway, if I set up a new profile with just the Exchange mailbox in it, I
> > > can open the calendar fine. If I open the users PST file in that same
> > > profile, I can click on the calendar in that set of folders and it will
> > > also
> > > open fine. However if I then try to go back into the mailbox calendar,
> > > Outlook will freeze up and I have to end task.
> > > > Basically what I can determine is that there's no problem with the mailbox
> > > calendar or the PST calendar, but when they are both in a single profile,
> > > it
> > > causes outlook to crash when looking at the mailbox calendar.
> > > > Had a look around on line and couldn't find anything.
> > > > Thanks in advance!

> >
 
T

televisi

Hi Luke,

Stall tactic? can you please mention how to do this?

please note that my client's outlook is not exchange and just standalone

POP3 mail type...

Thanks

"Luke Cassar" wrote:


> You can try the stall tactic.. but one thing I have come to learn about this
> network since all this went down is that we have AD servers in remote
> location, but AD sites and services is not implemented.

> I have caught my Outlook client and many others stalling for a while as they
> wait for a response from a far away DC probably for a GAL or group membership
> or similar to this.

> I dont know if its related or not, but check out your AD sites and where
> your DC's are located. On the effected user workstation run the SET command
> from a command prompt and look for the LOGONSERVER variable.. see if its
> checking a local server or one in a remote site.

> Of course you might have a properly configured AD and this is totally
> irelevant to you.. but its all I can think might have caused the problem for
> me :S

> "televisi" wrote:
>
> > So I suspect there is no real solution for this issue?
> > Thanks
> > "Nikki Peterson" wrote:
> >
> > > Too funny! Thanks for the update.
> > > > Nikki
> > > > "Luke" <Luke> wrote in message
> > > news:38232421-BE74-4352-8FA9-C6D2F9417C7B@microsoft.com...
> > > As mysteriously as it started, the problem went away.
> > > > I was informed by the user this morning that everything was back to normal..
> > > so the moral of the story is that if this happens to you.. stall the user..
> > > tell them you are waiting for a patch from MS and that should buy you enough
> > > time for the problem to sort itself out.
> > > > Cheers!
> > > > "Luke" wrote:
> > > > > Hi,
> > > > I have a user with Outlook 2007 connecting to an Exchange 2007 server with
> > > > a
> > > > PST file for storage (mail delivery is to the mailbox).
> > > > > > Anyway, if I set up a new profile with just the Exchange mailbox in it, I
> > > > can open the calendar fine. If I open the users PST file in that same
> > > > profile, I can click on the calendar in that set of folders and it will
> > > > also
> > > > open fine. However if I then try to go back into the mailbox calendar,
> > > > Outlook will freeze up and I have to end task.
> > > > > > Basically what I can determine is that there's no problem with the mailbox
> > > > calendar or the PST calendar, but when they are both in a single profile,
> > > > it
> > > > causes outlook to crash when looking at the mailbox calendar.
> > > > > > Had a look around on line and couldn't find anything.
> > > > > > Thanks in advance!
> > > >
 
T

televisi

Okay, I found the resolution, this is something to do with To-Do bar.

Resolved by running the following command:

outlook /resettodobar

Yay!

"televisi" wrote:


> Hi Luke,
> Stall tactic? can you please mention how to do this?
> please note that my client's outlook is not exchange and just standalone
> POP3 mail type...

> Thanks

> "Luke Cassar" wrote:
>
> > You can try the stall tactic.. but one thing I have come to learn about this
> > network since all this went down is that we have AD servers in remote
> > location, but AD sites and services is not implemented.
> > I have caught my Outlook client and many others stalling for a while as they
> > wait for a response from a far away DC probably for a GAL or group membership
> > or similar to this.
> > I dont know if its related or not, but check out your AD sites and where
> > your DC's are located. On the effected user workstation run the SET command
> > from a command prompt and look for the LOGONSERVER variable.. see if its
> > checking a local server or one in a remote site.
> > Of course you might have a properly configured AD and this is totally
> > irelevant to you.. but its all I can think might have caused the problem for
> > me :S
> > "televisi" wrote:
> >
> > > So I suspect there is no real solution for this issue?
> > > > Thanks
> > > > "Nikki Peterson" wrote:
> > > > > Too funny! Thanks for the update.
> > > > > > Nikki
> > > > > > "Luke" <Luke> wrote in message
> > > > news:38232421-BE74-4352-8FA9-C6D2F9417C7B@microsoft.com...
> > > > As mysteriously as it started, the problem went away.
> > > > > > I was informed by the user this morning that everything was back to normal..
> > > > so the moral of the story is that if this happens to you.. stall the user..
> > > > tell them you are waiting for a patch from MS and that should buy you enough
> > > > time for the problem to sort itself out.
> > > > > > Cheers!
> > > > > > "Luke" wrote:
> > > > > > > Hi,
> > > > > I have a user with Outlook 2007 connecting to an Exchange 2007 server with
> > > > > a
> > > > > PST file for storage (mail delivery is to the mailbox).
> > > > > > > > Anyway, if I set up a new profile with just the Exchange mailbox in it, I
> > > > > can open the calendar fine. If I open the users PST file in that same
> > > > > profile, I can click on the calendar in that set of folders and it will
> > > > > also
> > > > > open fine. However if I then try to go back into the mailbox calendar,
> > > > > Outlook will freeze up and I have to end task.
> > > > > > > > Basically what I can determine is that there's no problem with the mailbox
> > > > > calendar or the PST calendar, but when they are both in a single profile,
> > > > > it
> > > > > causes outlook to crash when looking at the mailbox calendar.
> > > > > > > > Had a look around on line and couldn't find anything.
> > > > > > > > Thanks in advance!
> > > > > >
 
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