Busness Contact Manager Error

  • Thread starter D.Sweet
  • Start date Views 1,891
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D.Sweet

When switching from E-mail or regular contacts in Outlook 2007 to Business

Contact Manager Accounts or Contacts I get the following Error message,

"Business Contact Manager for Outlook could not complete your last action or

actions. Please try again". When I click "ok" the Business Contact Manager"

Dialog box goes away and I can access the Accounts or Contacts in Business

Contact Manger. Occasionally when going back to e-mail outlook will shut

down. It then restarts when opened normally till Business Contact Manager is

selected.

D.Sweet
 
R

Raul Thomas

Can you try installing SP 2 for Business contact manager and see if you can

repro the issue

Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.

https://blogs.msdn.com/rathomas
 
D

D.Sweet

SP 2 installation shows message that the update has been applied or been

applied in a combination of updates. Error is still present.

D.Sweet
 
R

RJ

I had this same problem. Was driving me crazy. What worked in fixing it was a

post made here previously - Check the 'Business Contact Manager crashes'

post. I believe the recommendation on deleting a registry entry is there.

I did it and my nightmare has gone away......for now

Regards,

RJ
 
R

RJ

It was the post I mentioned. Posted by Pandaman

Thanks Pandaman!!

Regards,

RJ
 
D

D.Sweet

The post by Pandaman is as follows...

Hi - all you need to do is delete this registry key for the user which is

having the problem...

HKEY_CURRENT_USER\Software\Microsoft\Business Solutions eCRM

When you restart Outlook with BCM that key is regenerated and the problem

should be gone. Back up the reg key beforehand if you don't trust me but rest

assured I have used this many times without issue.

Good luck. -- Pandaman https://forums.slipstick.com/

Thank you Both Pandaman and RJ This worked very well for my situation.

D.Sweet
 
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