Inbox has Phantom Messages

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B

bmcelh

My Inbox states that I have 4 unread messages. I cannot find them anywhere.

I have checked all the subfolders and am at my wits end. Any suggestions

where to find them, or how to clear the number?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Where do you see the number?

if the windows logon menu, see

http://www.outlook-tips.net/howto/winxp_unread.htm



"bmcelh" <bmcelh> wrote in message

news:52678E3D-C5F0-4F79-B6D8-343A1E90197C@microsoft.com...
> My Inbox states that I have 4 unread messages. I cannot find them
> anywhere.
> I have checked all the subfolders and am at my wits end. Any suggestions
> where to find them, or how to clear the number?
 
B

bmcelh

The number is in my folder list, directly to the right of the INBOX in

brackets.

When I get a new message the number changes, and after i read it the number

goes back to 4. But i cant find those 4 anywhere.

"Diane Poremsky [MVP]" wrote:


> Where do you see the number?
> if the windows logon menu, see
> http://www.outlook-tips.net/howto/winxp_unread.htm

> >

>

>

>

> "bmcelh" <bmcelh> wrote in message
> news:52678E3D-C5F0-4F79-B6D8-343A1E90197C@microsoft.com...
> > My Inbox states that I have 4 unread messages. I cannot find them
> > anywhere.
> > I have checked all the subfolders and am at my wits end. Any suggestions
> > where to find them, or how to clear the number?


>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
green text like this: [4] or blue (4) ?

Green is the count - right click on the folder and choose properties -

change it to unread. if blue number (and bolded folder name), what type of

email account do you have?



"bmcelh" <bmcelh> wrote in message

news:21B32085-A1D9-488B-A998-8A4F8FE5484F@microsoft.com...
> The number is in my folder list, directly to the right of the INBOX in
> brackets.
> When I get a new message the number changes, and after i read it the
> number
> goes back to 4. But i cant find those 4 anywhere.

> "Diane Poremsky [MVP]" wrote:
>
> > Where do you see the number?
> > if the windows logon menu, see
> > http://www.outlook-tips.net/howto/winxp_unread.htm
>

>> > >

>

>
>
>>

>

>>

>

>>
>

>> "bmcelh" <bmcelh> wrote in message
> > news:52678E3D-C5F0-4F79-B6D8-343A1E90197C@microsoft.com...
> > > My Inbox states that I have 4 unread messages. I cannot find them
> > > anywhere.
> > > I have checked all the subfolders and am at my wits end. Any
> > > suggestions
> > > where to find them, or how to clear the number?

>

>>
 

Brian Tillman

Senior Member
"bmcelh" <bmcelh> wrote in message

news:52678E3D-C5F0-4F79-B6D8-343A1E90197C@microsoft.com...


> My Inbox states that I have 4 unread messages. I cannot find them anywhere.
> I have checked all the subfolders and am at my wits end. Any suggestions
> where to find them, or how to clear the number?


Does the Unread Mail folder show them? If so, reset the view on Inbox.

Exactly how is version-dependent, so I'll let you figure it out.

--
 
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