"The message interface has returned an unknown error"

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Qm9yaXNT

#1
Have a colleague that is getting "The message interface has returned an

unknown error. If the problem persists, restart Outlook." as a message when

he does a send email function from within Word doc ('07). In other words,

when he tries to go directly from the document and alt-f,d,e send, this

message dialogue comes up. Weird thing is that if he DOES NOT try to send

(if he does, then the message will keep popping up), and rather escapes out,

and saves the message (which places it as unsent in the inbox of his

outlook), he can then open the message from there and send successfully.

Again, if he tries to send, msg appears, and then does the steps of saving,

that doesn't work. At that point, trying to escape produces the same

message. But if he shuts down the doc, opens up again, and saves, he can

send with no issue.

Any ideas?

Boris
 
V

VanguardLH

#2
BorisS wrote:


> Have a colleague that is getting "The message interface has returned an
> unknown error. If the problem persists, restart Outlook." as a message when
> he does a send email function from within Word doc ('07). In other words,
> when he tries to go directly from the document and alt-f,d,e send, this
> message dialogue comes up. Weird thing is that if he DOES NOT try to send
> (if he does, then the message will keep popping up), and rather escapes out,
> and saves the message (which places it as unsent in the inbox of his
> outlook), he can then open the message from there and send successfully.
> Again, if he tries to send, msg appears, and then does the steps of saving,
> that doesn't work. At that point, trying to escape produces the same
> message. But if he shuts down the doc, opens up again, and saves, he can
> send with no issue.

> Any ideas?


If you are going to pretend to your colleague that you are a Windows

guru, at least learn to use search engines.

http://www.google.com/search?q=%2B"message+interface+has+returned+an+unknown+error"+%2Boutlook
 
Q

Qm9yaXNT

#3
Vanguard, I have to thank you for two things. First, you found a link I had

not seen (yes, I search before I post). Second, you've highlighted for

anyone that sees the post the exact reason why most people who don't deal

with computers a lot are too intimidated by technology (and those who

proclaim to be experts) to even try to ask questions to get more educated.

If you're wondering why I would never recommend my friend try to go online

and ask for help himself, you're the reason. Congratulations for showing how

NOT to make people feel like they should embrace technology, even if at times

it may challenge them. I would suggest you consider the damage tone can do to

an otherwise very useful and helpful response. Takes the wind right out of

the good nature you probably intended when you posted a reply.

That aside, I reiterate that the post was helpful.

Boris

"VanguardLH" wrote:


> BorisS wrote:
>
> > Have a colleague that is getting "The message interface has returned an
> > unknown error. If the problem persists, restart Outlook." as a message when
> > he does a send email function from within Word doc ('07). In other words,
> > when he tries to go directly from the document and alt-f,d,e send, this
> > message dialogue comes up. Weird thing is that if he DOES NOT try to send
> > (if he does, then the message will keep popping up), and rather escapes out,
> > and saves the message (which places it as unsent in the inbox of his
> > outlook), he can then open the message from there and send successfully.
> > Again, if he tries to send, msg appears, and then does the steps of saving,
> > that doesn't work. At that point, trying to escape produces the same
> > message. But if he shuts down the doc, opens up again, and saves, he can
> > send with no issue.
> > Any ideas?


> If you are going to pretend to your colleague that you are a Windows
> guru, at least learn to use search engines.

> http://www.google.com/search?q=%2B"message+interface+has+returned+an+unknown+error"+%2Boutlook
>
 
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