need to retrieve disappearing calendar items

  • Thread starter Nancy
  • Start date Views 2,114
N

Nancy

#1
I have email thru an exchange which I also receive on my Blackberry. I sync

my Blackberry with the RIM Blackberry Desktop Manager. I use Microsoft 2007.

Where do I go on Outlook and on my blackberry and is there a setting I

should set on the Desktop Manager too?

Finally, is there a way for me to restore the calendar items that have

disappeared? They are not in my deleted folder or Archive folder.

What steps can I take to restore my calendar from a back up file?

Will you please be specific about the steps to take to fix this issue?

Is there a tech support # I can call for step by step guidance?

with thanks, Nancy
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
#2
Do you know why they disappeared?

If they were removed from the BB because they were older than 60 days, on

the BB, open the calendar, open the menu and go to options. The setting you

need to change is near the bottom of the general options screen.

"Nancy" <Nancy> wrote in message

news:899D2B4B-764E-4BFD-AA28-C8AC30DEF6D8@microsoft.com...
> I have email thru an exchange which I also receive on my Blackberry. I
> sync
> my Blackberry with the RIM Blackberry Desktop Manager. I use Microsoft
> 2007.
> Where do I go on Outlook and on my blackberry and is there a setting I
> should set on the Desktop Manager too?
> Finally, is there a way for me to restore the calendar items that have
> disappeared? They are not in my deleted folder or Archive folder.
> What steps can I take to restore my calendar from a back up file?
> Will you please be specific about the steps to take to fix this issue?
> Is there a tech support # I can call for step by step guidance?
> > with thanks, Nancy
 
N

Nancy

#3
I have now adjusted the BB to 'forever' and will monitor to see if the

problem continues.

I don't know why my calendar items disappeared. The RIM Desktop Manager is

not user friendly. I wish I had the option to choose that I always want to

keep calendar iterms...at least until I opt not to.

The calendar items have disappeared from my MS Outlook 2007 and from the

exchange I use for emails.

I do not know how to 'restore' the back up pst

with thanks, Nancy

"Diane Poremsky [MVP]" wrote:


> Do you know why they disappeared?

> If they were removed from the BB because they were older than 60 days, on
> the BB, open the calendar, open the menu and go to options. The setting you
> need to change is near the bottom of the general options screen.

> >

>

>

> "Nancy" <Nancy> wrote in message
> news:899D2B4B-764E-4BFD-AA28-C8AC30DEF6D8@microsoft.com...
> > I have email thru an exchange which I also receive on my Blackberry. I
> > sync
> > my Blackberry with the RIM Blackberry Desktop Manager. I use Microsoft
> > 2007.
> > Where do I go on Outlook and on my blackberry and is there a setting I
> > should set on the Desktop Manager too?
> > Finally, is there a way for me to restore the calendar items that have
> > disappeared? They are not in my deleted folder or Archive folder.
> > What steps can I take to restore my calendar from a back up file?
> > Will you please be specific about the steps to take to fix this issue?
> > Is there a tech support # I can call for step by step guidance?
> > > > with thanks, Nancy


>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
#4
if the BB was not set to forever before, that is why there were deleted.

Look in Outlook's Deleted items folder - sort by the icon field so all

calendar items are grouped together. If the items are there, drag them back

to the calendar. If they are not there you'll need to restore them from a

backup.

"Nancy" <Nancy> wrote in message

news:9A8BCAE3-86AA-43EC-89D4-75BC642CB3FF@microsoft.com...
> I have now adjusted the BB to 'forever' and will monitor to see if the
> problem continues.
> I don't know why my calendar items disappeared. The RIM Desktop Manager
> is
> not user friendly. I wish I had the option to choose that I always want
> to
> keep calendar iterms...at least until I opt not to.
> The calendar items have disappeared from my MS Outlook 2007 and from the
> exchange I use for emails.
> I do not know how to 'restore' the back up pst
> > with thanks, Nancy

> "Diane Poremsky [MVP]" wrote:
>
> > Do you know why they disappeared?
>

>> If they were removed from the BB because they were older than 60 days, on
> > the BB, open the calendar, open the menu and go to options. The setting
> > you
> > need to change is near the bottom of the general options screen.
>

>> > >

>

>
>
>>

>

>>

>

>> "Nancy" <Nancy> wrote in message
> > news:899D2B4B-764E-4BFD-AA28-C8AC30DEF6D8@microsoft.com...
> > > I have email thru an exchange which I also receive on my Blackberry. I
> > > sync
> > > my Blackberry with the RIM Blackberry Desktop Manager. I use Microsoft
> > > 2007.
> > > Where do I go on Outlook and on my blackberry and is there a setting I
> > > should set on the Desktop Manager too?
> > > Finally, is there a way for me to restore the calendar items that have
> > > disappeared? They are not in my deleted folder or Archive folder.
> > > What steps can I take to restore my calendar from a back up file?
> > > Will you please be specific about the steps to take to fix this issue?
> > > Is there a tech support # I can call for step by step guidance?
> > > > > > with thanks, Nancy

>

>>
 
#5
"Nancy" <Nancy> wrote in message

news:899D2B4B-764E-4BFD-AA28-C8AC30DEF6D8@microsoft.com...


> I have email thru an exchange which I also receive on my Blackberry. I sync
> my Blackberry with the RIM Blackberry Desktop Manager. I use Microsoft
> 2007.


No need to post more than once.

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