inbox repair tool

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J

Joe Grover

#2
What version of Outlook?

I believe the location is a hidden folder, so you'll need to choose the

option to search for hidden and system files.

Joe

"Toni" <Toni> wrote in message

news:7564603E-483E-4703-979D-16608B646246@microsoft.com...
> I've scanned my C drive and cannot find scanpst.exe. Can it be downloaded?

> Help!
 
G

Gordon

#3
"Toni" <Toni> wrote in message

news:7564603E-483E-4703-979D-16608B646246@microsoft.com...
> I've scanned my C drive and cannot find scanpst.exe. Can it be downloaded?

> Help!


It's a hidden file. (I think) - the location is:

C:\Program Files\Microsoft Office\OfficeXX

where XX is the version of Office. 12 for 2007, 11 for 2003, 10 for 2002 etc

etc.

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
B

Brandon

#4
Here is my location in Vista using Outlook 2007. Hope it helps.

C:\Program Files\Microsoft Office\Office12\SCANPST.EXE

Brandon

http://www.PresentationsDirect.com

"Gordon" <gordonbparker@yahoo.com> wrote in message

news:%23TZnZLQvJHA.1504@TK2MSFTNGP03.phx.gbl...
> "Toni" <Toni> wrote in message
> news:7564603E-483E-4703-979D-16608B646246@microsoft.com...
> > I've scanned my C drive and cannot find scanpst.exe. Can it be
> > downloaded?
>

>> Help!


> It's a hidden file. (I think) - the location is:
> C:\Program Files\Microsoft Office\OfficeXX
> where XX is the version of Office. 12 for 2007, 11 for 2003, 10 for 2002
> etc etc.

> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
 
#5
"Toni" <Toni> wrote in message

news:7564603E-483E-4703-979D-16608B646246@microsoft.com...


> I've scanned my C drive and cannot find scanpst.exe. Can it be downloaded?


No need to download it. It was installed when you installed Outlook. For

Outlook 2007 it's in

%ProgramFiles%\Microsoft Office\Office12 and for Outlook 2003 and earlier (for

English versions), it's in %CommonProgramFiles%\system\MSMAPI\1033. Open

WIndows Explorer and enter the appropriate path in the Address field. Click

Go.

--
 
#6
"Gordon" <gordonbparker@yahoo.com> wrote in message

news:%23TZnZLQvJHA.1504@TK2MSFTNGP03.phx.gbl...


> It's a hidden file. (I think) - the location is:
> C:\Program Files\Microsoft Office\OfficeXX
> where XX is the version of Office. 12 for 2007, 11 for 2003, 10 for 2002 etc
> etc.


Only for Office 2007. For prior versions it's in

%CommonProgramFiles%\system\MSMAPI\xxxx where "xxxx" is the locale for the

particular version of Office (1033 for English).

--
 
G

Gordon

#7
"Brian Tillman " <tillman1952@yahoo.com> wrote in message

news:ejY3hnQvJHA.192@TK2MSFTNGP05.phx.gbl...
> "Gordon" <gordonbparker@yahoo.com> wrote in message
> news:%23TZnZLQvJHA.1504@TK2MSFTNGP03.phx.gbl...
>
> > It's a hidden file. (I think) - the location is:
> > C:\Program Files\Microsoft Office\OfficeXX
> > where XX is the version of Office. 12 for 2007, 11 for 2003, 10 for 2002
> > etc etc.


> Only for Office 2007. For prior versions it's in
> %CommonProgramFiles%\system\MSMAPI\xxxx where "xxxx" is the locale for the
> particular version of Office (1033 for English).
> >


Thanks for the correction!

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
T
#8
I keep seeing in these and other forums that the scanpst.exe file is

installed on my C: drive. I have looked in all the folders and looked for

hidden files as well. It's not there. Can someone please humor me and tell

me where I can download the SCANPST.EXE file from a safe, reliable source?

Can MS provide this file or email it to me? Please help by telling me where

I can download this file. I've spent hours looking on my hard drive. It's

not there.

"Brian Tillman " wrote:


> "Toni" <Toni> wrote in message
> news:7564603E-483E-4703-979D-16608B646246@microsoft.com...
>
> > I've scanned my C drive and cannot find scanpst.exe. Can it be downloaded?


> No need to download it. It was installed when you installed Outlook. For
> Outlook 2007 it's in
> %ProgramFiles%\Microsoft Office\Office12 and for Outlook 2003 and earlier (for
> English versions), it's in %CommonProgramFiles%\system\MSMAPI\1033. Open
> WIndows Explorer and enter the appropriate path in the Address field. Click
> Go.
> >

>
 
G

Gordon

#9
"Todd" <Todd> wrote in message

news:C1A01298-0173-4462-94AE-A6F5641ABC89@microsoft.com...
> I keep seeing in these and other forums that the scanpst.exe file is
> installed on my C: drive. I have looked in all the folders and looked for
> hidden files as well. It's not there.


Location in Vista with Office 2007 is:

C:\Program Files\Microsoft Office\Office12\

For XP and 2003 the location is:

C:\Program Files\Microsoft Office\Office11
 
T
#10
It's not in that directory. It's not on my C: drive as far as I can tell.

And yes, I've checked hidden files too.

"Gordon" wrote:



> "Todd" <Todd> wrote in message
> news:C1A01298-0173-4462-94AE-A6F5641ABC89@microsoft.com...
> > I keep seeing in these and other forums that the scanpst.exe file is
> > installed on my C: drive. I have looked in all the folders and looked for
> > hidden files as well. It's not there.


> Location in Vista with Office 2007 is:
> C:\Program Files\Microsoft Office\Office12\

> For XP and 2003 the location is:
> C:\Program Files\Microsoft Office\Office11

>
 
#11
"Gordon" <gordonbparker@yahoo.com> wrote in message

news:eLt8K038JHA.4560@TK2MSFTNGP03.phx.gbl...


> Location in Vista with Office 2007 is:
> C:\Program Files\Microsoft Office\Office12\


Like I said.


> For XP and 2003 the location is:
> C:\Program Files\Microsoft Office\Office11


Incorrect.

--
 
#12
"Todd" <Todd> wrote in message

news:87B85CDA-DF80-4FC0-82E0-1CD36CFC7A1F@microsoft.com...


> It's not in that directory. It's not on my C: drive as far as I can tell.
> And yes, I've checked hidden files too.


I've never heard of an Outlook installation that doesn't install it. Are you

saying that if you open Windows Explorer and type the appropriate path into

the Address field, then click Go that you don't see it?

--
 
T
#13
That is correct. I opened Windows Explorer and searched for the file through

WE. I just installed MS Office on my new computer so I'm currently using a

"Trial Version". Would that account for the difference? I'm positive that

the file is not there now based on what I see in WE (including a search for

hidden files).

"Brian Tillman " wrote:


> "Todd" <Todd> wrote in message
> news:87B85CDA-DF80-4FC0-82E0-1CD36CFC7A1F@microsoft.com...
>
> > It's not in that directory. It's not on my C: drive as far as I can tell.
> > And yes, I've checked hidden files too.


> I've never heard of an Outlook installation that doesn't install it. Are you
> saying that if you open Windows Explorer and type the appropriate path into
> the Address field, then click Go that you don't see it?
> >

>
 
#14
"Todd" <Todd> wrote in message

news:5F4609B3-6200-401C-9085-D0FD5F1F4277@microsoft.com...


> That is correct. I opened Windows Explorer and searched for the file
> through
> WE.


No where did I say "search". Open Windows Explorer and enter the EXACT PATH

in the Address field, then click Go.

--
 
M

Marie

#15
I'm having this same problem, running Outlook 2007 with Business Contact

Manager in Vista 64 bit. I've entered all the paths that you suggested in

Windows Explorer and get a message that the file cannot be found. I've shown

unhidden files. I've also checked the program cds (the program was already

installed on my computer when I bought it) with the same result. Any

suggestions as to where I can go from here? Did Todd ever get a resolution to

his problem?

Thanks!

"Todd" wrote:


> That is correct. I opened Windows Explorer and searched for the file through
> WE. I just installed MS Office on my new computer so I'm currently using a
> "Trial Version". Would that account for the difference? I'm positive that
> the file is not there now based on what I see in WE (including a search for
> hidden files).

> "Brian Tillman " wrote:
>
> > "Todd" <Todd> wrote in message
> > news:87B85CDA-DF80-4FC0-82E0-1CD36CFC7A1F@microsoft.com...
> >
> > > It's not in that directory. It's not on my C: drive as far as I can tell.
> > > And yes, I've checked hidden files too.

> > I've never heard of an Outlook installation that doesn't install it. Are you
> > saying that if you open Windows Explorer and type the appropriate path into
> > the Address field, then click Go that you don't see it?
> > > >

> >
 
#16
"Marie" <Marie> wrote in message

news:669411EA-E704-45E1-9FB1-090C853B8E99@microsoft.com...


> I'm having this same problem, running Outlook 2007 with Business Contact
> Manager in Vista 64 bit. I've entered all the paths that you suggested in
> Windows Explorer and get a message that the file cannot be found.


With a 64 bit OS, the paths are a little different. If you really have

enabled viewing hidden files and folders, you'd be able to browse to them.

Since I don't have a 64 bit version of Windows, someone else will need to tell

you the exact path.

--
 
M

Marie

#17
Thanks for trying. I FINALLY found it (it was NOT easy) when I searched the

entire computer (thought I had done this before, but maybe not) The path,

FYI, since you seem to be answering a lot of these posts, is drive:\Program

Files (x86)\Microsoft Office\scanpst.exe The scanost tool is there, too.

Thanks again.

"Brian Tillman " wrote:


> "Marie" <Marie> wrote in message
> news:669411EA-E704-45E1-9FB1-090C853B8E99@microsoft.com...
>
> > I'm having this same problem, running Outlook 2007 with Business Contact
> > Manager in Vista 64 bit. I've entered all the paths that you suggested in
> > Windows Explorer and get a message that the file cannot be found.


> With a 64 bit OS, the paths are a little different. If you really have
> enabled viewing hidden files and folders, you'd be able to browse to them.
> Since I don't have a 64 bit version of Windows, someone else will need to tell
> you the exact path.
> >

>
 
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