Outlook 2007 won't print email after Windows Update today

  • Thread starter SldMb2V3ZW4
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SldMb2V3ZW4

#1
Downloaded and installed 11 Windows and Office updates today, plus Adobe 9.1

update. Now I can't print an email message. Outlook just shows a cycling

cursor (running Windows Vista Business 32 bit) which doesn't go away. Word,

WordPerfect, etc all print just fine. I've verified that Outlook has the

correct printer selected. Attempting a print Preview from Ctrl-P also acts

the same. Can't find anything in Knowledge Bases that helps. Anybody else

having the same problem or know what to try?
 
G

Gredon

#2
I am having a similiar problem when printing anything in Outlook 2007 - it

freezes up the PC and the problem is only solved ending Outlook. Other office

programs print fine. The default printer is the same in all programs.

"JWLoewen" wrote:


> Downloaded and installed 11 Windows and Office updates today, plus Adobe 9.1
> update. Now I can't print an email message. Outlook just shows a cycling
> cursor (running Windows Vista Business 32 bit) which doesn't go away. Word,
> WordPerfect, etc all print just fine. I've verified that Outlook has the
> correct printer selected. Attempting a print Preview from Ctrl-P also acts
> the same. Can't find anything in Knowledge Bases that helps. Anybody else
> having the same problem or know what to try?
 
J

JWLoewen

#3
I never found the solution to my problem, in spite of a lot of time spent

researching on the Web. Then about a week later, Outlook started printing

emails and other things just fine. It's been working fine ever since. I have

a lot of professional experience at trouble-shooting, but I never did solve

this one myself.

"Gredon" wrote:


> I am having a similiar problem when printing anything in Outlook 2007 - it
> freezes up the PC and the problem is only solved ending Outlook. Other office
> programs print fine. The default printer is the same in all programs.

> "JWLoewen" wrote:
>
> > Downloaded and installed 11 Windows and Office updates today, plus Adobe 9.1
> > update. Now I can't print an email message. Outlook just shows a cycling
> > cursor (running Windows Vista Business 32 bit) which doesn't go away. Word,
> > WordPerfect, etc all print just fine. I've verified that Outlook has the
> > correct printer selected. Attempting a print Preview from Ctrl-P also acts
> > the same. Can't find anything in Knowledge Bases that helps. Anybody else
> > having the same problem or know what to try?
 
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
#4
did you delete outlprnt?

if you need help finding it, see

http://www.outlook-tips.net/beginner/filepath.htm



"Gredon" <Gredon> wrote in message

news:C0BA0B37-60C1-4ED9-98F6-30B7F3A58FF6@microsoft.com...
> I am having a similiar problem when printing anything in Outlook 2007 - it
> freezes up the PC and the problem is only solved ending Outlook. Other
> office
> programs print fine. The default printer is the same in all programs.

> "JWLoewen" wrote:
>
> > Downloaded and installed 11 Windows and Office updates today, plus Adobe
> > 9.1
> > update. Now I can't print an email message. Outlook just shows a cycling
> > cursor (running Windows Vista Business 32 bit) which doesn't go away.
> > Word,
> > WordPerfect, etc all print just fine. I've verified that Outlook has the
> > correct printer selected. Attempting a print Preview from Ctrl-P also
> > acts
> > the same. Can't find anything in Knowledge Bases that helps. Anybody else
> > having the same problem or know what to try?
 
J

JWLoewen

#5
I was never able to find any helpful source for information on the problem.

By the time I decided to search some more, it solved itself. Thanks for the

helpful links to OL help, I'll keep them for future reference.

"Diane Poremsky [MVP]" wrote:


> did you delete outlprnt?
> if you need help finding it, see
> http://www.outlook-tips.net/beginner/filepath.htm

> >

>

>

>

> "Gredon" <Gredon> wrote in message
> news:C0BA0B37-60C1-4ED9-98F6-30B7F3A58FF6@microsoft.com...
> > I am having a similiar problem when printing anything in Outlook 2007 - it
> > freezes up the PC and the problem is only solved ending Outlook. Other
> > office
> > programs print fine. The default printer is the same in all programs.
> > "JWLoewen" wrote:
> >
> >> Downloaded and installed 11 Windows and Office updates today, plus Adobe
> >> 9.1
> >> update. Now I can't print an email message. Outlook just shows a cycling
> >> cursor (running Windows Vista Business 32 bit) which doesn't go away.
> >> Word,
> >> WordPerfect, etc all print just fine. I've verified that Outlook has the
> >> correct printer selected. Attempting a print Preview from Ctrl-P also
> >> acts
> >> the same. Can't find anything in Knowledge Bases that helps. Anybody else
> >> having the same problem or know what to try?


>
 
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