Outlook 2007 won't print email after Windows Update today

  • Thread starter SldMb2V3ZW4
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SldMb2V3ZW4

Downloaded and installed 11 Windows and Office updates today, plus Adobe 9.1

update. Now I can't print an email message. Outlook just shows a cycling

cursor (running Windows Vista Business 32 bit) which doesn't go away. Word,

WordPerfect, etc all print just fine. I've verified that Outlook has the

correct printer selected. Attempting a print Preview from Ctrl-P also acts

the same. Can't find anything in Knowledge Bases that helps. Anybody else

having the same problem or know what to try?
 
G

Gredon

I am having a similiar problem when printing anything in Outlook 2007 - it

freezes up the PC and the problem is only solved ending Outlook. Other office

programs print fine. The default printer is the same in all programs.

"JWLoewen" wrote:


> Downloaded and installed 11 Windows and Office updates today, plus Adobe 9.1
> update. Now I can't print an email message. Outlook just shows a cycling
> cursor (running Windows Vista Business 32 bit) which doesn't go away. Word,
> WordPerfect, etc all print just fine. I've verified that Outlook has the
> correct printer selected. Attempting a print Preview from Ctrl-P also acts
> the same. Can't find anything in Knowledge Bases that helps. Anybody else
> having the same problem or know what to try?
 
J

JWLoewen

I never found the solution to my problem, in spite of a lot of time spent

researching on the Web. Then about a week later, Outlook started printing

emails and other things just fine. It's been working fine ever since. I have

a lot of professional experience at trouble-shooting, but I never did solve

this one myself.

"Gredon" wrote:


> I am having a similiar problem when printing anything in Outlook 2007 - it
> freezes up the PC and the problem is only solved ending Outlook. Other office
> programs print fine. The default printer is the same in all programs.

> "JWLoewen" wrote:
>
> > Downloaded and installed 11 Windows and Office updates today, plus Adobe 9.1
> > update. Now I can't print an email message. Outlook just shows a cycling
> > cursor (running Windows Vista Business 32 bit) which doesn't go away. Word,
> > WordPerfect, etc all print just fine. I've verified that Outlook has the
> > correct printer selected. Attempting a print Preview from Ctrl-P also acts
> > the same. Can't find anything in Knowledge Bases that helps. Anybody else
> > having the same problem or know what to try?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
did you delete outlprnt?

if you need help finding it, see

http://www.outlook-tips.net/beginner/filepath.htm



"Gredon" <Gredon> wrote in message

news:C0BA0B37-60C1-4ED9-98F6-30B7F3A58FF6@microsoft.com...
> I am having a similiar problem when printing anything in Outlook 2007 - it
> freezes up the PC and the problem is only solved ending Outlook. Other
> office
> programs print fine. The default printer is the same in all programs.

> "JWLoewen" wrote:
>
> > Downloaded and installed 11 Windows and Office updates today, plus Adobe
> > 9.1
> > update. Now I can't print an email message. Outlook just shows a cycling
> > cursor (running Windows Vista Business 32 bit) which doesn't go away.
> > Word,
> > WordPerfect, etc all print just fine. I've verified that Outlook has the
> > correct printer selected. Attempting a print Preview from Ctrl-P also
> > acts
> > the same. Can't find anything in Knowledge Bases that helps. Anybody else
> > having the same problem or know what to try?
 
J

JWLoewen

I was never able to find any helpful source for information on the problem.

By the time I decided to search some more, it solved itself. Thanks for the

helpful links to OL help, I'll keep them for future reference.

"Diane Poremsky [MVP]" wrote:


> did you delete outlprnt?
> if you need help finding it, see
> http://www.outlook-tips.net/beginner/filepath.htm

> >

>

>

>

> "Gredon" <Gredon> wrote in message
> news:C0BA0B37-60C1-4ED9-98F6-30B7F3A58FF6@microsoft.com...
> > I am having a similiar problem when printing anything in Outlook 2007 - it
> > freezes up the PC and the problem is only solved ending Outlook. Other
> > office
> > programs print fine. The default printer is the same in all programs.
> > "JWLoewen" wrote:
> >
> >> Downloaded and installed 11 Windows and Office updates today, plus Adobe
> >> 9.1
> >> update. Now I can't print an email message. Outlook just shows a cycling
> >> cursor (running Windows Vista Business 32 bit) which doesn't go away.
> >> Word,
> >> WordPerfect, etc all print just fine. I've verified that Outlook has the
> >> correct printer selected. Attempting a print Preview from Ctrl-P also
> >> acts
> >> the same. Can't find anything in Knowledge Bases that helps. Anybody else
> >> having the same problem or know what to try?


>
 
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