Slow Search on Secondary / Additional Mailbox

  • Thread starter Charalampos Michael
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Charalampos Michael

Hello,

I have a shared mailbox on a Exchange 2007 Sever (Windows 2008 SBS)

with name "Support".

If the Client PC opens the "Support" mailbox as a primary mailbox and do

any search the result will be instant. (the mailbox inbox contains

around 50000 e-mails)

Now, if the Client PC opens the "Support" mailbox as Secondary /

Additional and do any search it may take up to 2-4 minutes.

The Client PC is Windows XP Pro SP3.

The Windows 2008 sbs as file server is fast (eg, copying files) and

there are not any network issues.

Any ideas ?

Thank you

btw, i'm using online mode for both mailboxes with Outlook 2007 SP1

(iow, non-cached mode)
 
R

Roady [MVP]

Are you using Windows Desktop Search to index the on-line mailboxes?

Any specific reason why you are not using Cached Exchange Mode?

---
"Charalampos Michael" <chmichael@-nospam-creationpower.gr> wrote in message

news:ucYaAmlwJHA.2316@TK2MSFTNGP04.phx.gbl...
> Hello,
> I have a shared mailbox on a Exchange 2007 Sever (Windows 2008 SBS) with
> name "Support".

> If the Client PC opens the "Support" mailbox as a primary mailbox and do
> any search the result will be instant. (the mailbox inbox contains
> around 50000 e-mails)

> Now, if the Client PC opens the "Support" mailbox as Secondary /
> Additional and do any search it may take up to 2-4 minutes.

> The Client PC is Windows XP Pro SP3.

> The Windows 2008 sbs as file server is fast (eg, copying files) and
> there are not any network issues.

> Any ideas ?

> Thank you

> btw, i'm using online mode for both mailboxes with Outlook 2007 SP1
> (iow, non-cached mode)
 
C

Charalampos Michael

Dear Roady,


> Are you using Windows Desktop Search to index the on-line mailboxes?


No, is it possible because WDS 4 doesn't allow to index on-line

mailboxes ???

If yes, how ?


> Any specific reason why you are not using Cached Exchange Mode?


Additional mailboxes can not be cached as far i know :(

(Only the primary can)

Thank you
 
R

Roady [MVP]

The feature to index non/cached mailboxes has been introduced since WDS 4.

There are no specific things to configure other then to make sure that the

indexing service has access to the Exchange mailboxes that it needs to

access.

Additional settings can be configured via GPO.

Mail folders of secondary Exchange mailboxes cannot be indexed indeed but

why do you have it disabled on your primary mailbox as well?

---
"Charalampos Michael" <chmichael@-nospam-creationpower.gr> wrote in message

news:#SYfIcrwJHA.2316@TK2MSFTNGP04.phx.gbl...
> Dear Roady,
>
> > Are you using Windows Desktop Search to index the on-line mailboxes?


> No, is it possible because WDS 4 doesn't allow to index on-line
> mailboxes ???

> If yes, how ?
>
> > Any specific reason why you are not using Cached Exchange Mode?


> Additional mailboxes can not be cached as far i know :(
> (Only the primary can)

> Thank you
 
D

dmommen@googlemail.com

Hi,

I have a similar issue. We have Exchange 2007 SP1 RU 7 and Outlook

2007 SP1 clients (XP Pro clients on a mixture of SP2/3); users are not

able to search delegate mailboxes from within Outlook using WDS.

I have Windows Desktop Search 4 Installed, the ADM GPO file installed

for WDS and configured to allow clients to Index additional delegate

mailboxes. If you use the Entry bar titled "Search Mailbox - ...... "

nothing happens. After doing a bit of searching on the net I came

across a workaround which is to use the Search Toolbar available from

the Start Menu. Entering the search string in this box will bring up

mail referenced to the delegate mailbox. We do not use Cached Exchange

for Clients permanently connected to the network.

This workaround is however not good enough and I need to know why the

search function (which was previously very 'functional' compared to

this new one) is not working.

Any info would be greatly appreciated.

Dustin
 

aseim

Member
Any development?


I have experience simmilar latency / hangs with sbs2008 premium, fully patched from WU. Mailbox databases are located on seperate raid1 config with 10'rpm SAS disks, only 6 users!




Arnfinn




Hi,






I have a similar issue. We have Exchange 2007 SP1 RU 7 and Outlook


2007 SP1 clients (XP Pro clients on a mixture of SP2/3); users are not


able to search delegate mailboxes from within Outlook using WDS.




I have Windows Desktop Search 4 Installed, the ADM GPO file installed


for WDS and configured to allow clients to Index additional delegate


mailboxes. If you use the Entry bar titled "Search Mailbox - ...... "


nothing happens. After doing a bit of searching on the net I came


across a workaround which is to use the Search Toolbar available from


the Start Menu. Entering the search string in this box will bring up


mail referenced to the delegate mailbox. We do not use Cached Exchange


for Clients permanently connected to the network.




This workaround is however not good enough and I need to know why the


search function (which was previously very 'functional' compared to


this new one) is not working.






Any info would be greatly appreciated.




Dustin
 
C

conrad

hi, we had similar problems. our TS (8-12 users) slowed extremely down

and the client pc´s sometimes also got very slow.

the problem at our company was the windows desktop search. after

removing it from the clients the problems disappeared.

but the users wanted to have a search tool for their outlook.

we are currently testing the Outlook search-tool Lookeen. it looks

very good up to now. the server is working good, we do not have much

network traffic and also the clients are fine. Lookeen has the

opportunity to create a "shared index". this index is created on the

server and the users just add the network path of this index to their

Lookeen and it works. By the way, Lookeen is very fast.

All in all a good solution.

hope this helps

conrad
 
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