Using Outlook dialer with VOIP

  • Thread starter J. E. Thelwell
  • Start date Views 1,935
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J. E. Thelwell

I'm really surprised that there is so little information on this. All I can

find is a four-year-old thread, which is obviously out-of-date, links to

instructions for using the dialer with Skype and Vonage, and dozens of

technical articles on the integration of VOIP into the Office core code.

The fact that this is possible is demonstrated by the Vonage and Skype

instructions. But I have been completely unable to find any instructions for

setting up a system including telephone service provided by a cable internet

provider.

Has anyone got a clue about this? Am I just missing something so obvious no

one needs to discuss it?
 
W

William

On 20 Oct, 02:09, J. E. Thelwell <J. E.

Thelw...> wrote:
> I'm really surprised that there is so little information on this.  All I can
> find is a four-year-old thread, which is obviously out-of-date, links to
> instructions for using the dialer with Skype and Vonage, and dozens of
> technical articles on the integration of VOIP into the Office core code.

> The fact that this is possible is demonstrated by the Vonage and Skype
> instructions.  But I have been completely unable to find any instructions for
> setting up a system including telephone service provided by a cable internet
> provider.

> Has anyone got a clue about this?  Am I just missing something so obvious no
> one needs to discuss it?


It can be done. VOIPfone provide an "add-on" for Outlook which uses

the TAPI inteface to initiate a call via your internet link. When you

select the "Dial" option from within Outlook, the add-on sends a

request to VOIPfone across the internet, then a few seconds later, the

hand-set rings - pick it up and you are connected to the dialled line.

One the plus side, this saves you manually dialling. On the minus

side, the number does not get stored in the hand-sets "redial" list.

If you are not with VOIPfone then I think you would either need to

create your own version of this, or hope that your provider will do

it. I'm not aware of a generic version.

WH
 
W

William

On 20 Oct, 03:24, William <will...@lowerknowle.com> wrote:
> On 20 Oct, 02:09, J. E. Thelwell <J. E.

> Thelw...> wrote:
> > I'm really surprised that there is so little information on this.  All I can
> > find is a four-year-old thread, which is obviously out-of-date, links to
> > instructions for using the dialer with Skype and Vonage, and dozens of
> > technical articles on the integration of VOIP into the Office core code..

>
> > The fact that this is possible is demonstrated by the Vonage and Skype
> > instructions.  But I have been completely unable to find any instructions for
> > setting up a system including telephone service provided by a cable internet
> > provider.

>
> > Has anyone got a clue about this?  Am I just missing something so obvious no
> > one needs to discuss it?


> It can be done. VOIPfone provide an "add-on" for Outlook which uses
> the TAPI inteface to initiate a call via your internet link. When you
> select the "Dial" option from within Outlook, the add-on sends a
> request to VOIPfone across the internet, then a few seconds later, the
> hand-set rings - pick it up and you are connected to the dialled line.

> One the plus side, this saves you manually dialling. On the minus
> side, the number does not get stored in the hand-sets "redial" list.

> If you are not with VOIPfone then I think you would either need to
> create your own version of this, or hope that your provider will do
> it. I'm not aware of a generic version.


Update - There is this:

http://www.ipcom.at/index.php?id=561

WH
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You need a TAPI driver that works with your voice over IP provider - the

best place to start is with their support site.



"J. E. Thelwell" <J. E. Thelwell> wrote in message

news:CF517CD1-6000-4C5A-901E-02836387B275@microsoft.com...
> I'm really surprised that there is so little information on this. All I
> can
> find is a four-year-old thread, which is obviously out-of-date, links to
> instructions for using the dialer with Skype and Vonage, and dozens of
> technical articles on the integration of VOIP into the Office core code.

> The fact that this is possible is demonstrated by the Vonage and Skype
> instructions. But I have been completely unable to find any instructions
> for
> setting up a system including telephone service provided by a cable
> internet
> provider.

> Has anyone got a clue about this? Am I just missing something so obvious
> no
> one needs to discuss it?
 
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