Outlook trying to backup to wrong drive

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newhorizon1

I've used the PST backup tool for a long time, backing up to an external hard

drive (J: on my system). I recently replaced that drive with a new, larger

one, which my system recognizes as E:. I changed the Backup settings to

reflect this. But upon starting the backup, the progress box tells me it's

sending it to E:, then after a few seconds, I get an error message that J: is

unavailable or has been moved, please contact system admin. for assistance.

In the progress box, it also shows that it has switched from sending the file

to E: to sending to J: -- which of course doesn't exist. The backup fails.

I've tried uninstalling and reinstalling the Backup tool, but that didn't

work. I also tried plugging the new drive into the same port the old one was

in, but my system still recognizes it as E:.

Any ideas how to correct this? The backup drive works fine for all other

applications, so it's not a problem with the drive itself, I don't think.

Thanks!
 

Brian Tillman

Senior Member
"newhorizon1" <newhorizon1> wrote in message

news:ED3D5B1D-CCEF-4717-97C0-9759EFABE598@microsoft.com...


> I've used the PST backup tool for a long time, backing up to an external
> hard
> drive (J: on my system). I recently replaced that drive with a new, larger
> one, which my system recognizes as E:. I changed the Backup settings to
> reflect this. But upon starting the backup, the progress box tells me it's
> sending it to E:, then after a few seconds, I get an error message that J:
> is
> unavailable or has been moved, please contact system admin. for assistance.
> In the progress box, it also shows that it has switched from sending the
> file
> to E: to sending to J: -- which of course doesn't exist. The backup fails.


Click FIle>Data File Management. Does anything show there referencing J?

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N

newhorizon1

Brian wrote:
> Click FIle>Data File Management. Does anything show there referencing J?


Hi Brian -

No, both the PST and archive file map to the C: drive. Nothing about J there

at all.
 

Brian Tillman

Senior Member
"newhorizon1" <newhorizon1> wrote in message

news:29BBCD39-5137-4883-9E25-9B3E2CB40306@microsoft.com...


> No, both the PST and archive file map to the C: drive. Nothing about J there
> at all.


I'd start with a new mail profile.

--
 
F

Fred J

"Brian Tillman " wrote:


> "newhorizon1" <newhorizon1> wrote in message
> news:29BBCD39-5137-4883-9E25-9B3E2CB40306@microsoft.com...
>
> > No, both the PST and archive file map to the C: drive. Nothing about J there
> > at all.


> I'd start with a new mail profile.
> >

>


Friends,

I don't think you understand what's happening to newhorizon1...... He is

using the MS Outlook Backup tool to back up all his email accounts. (This

does not have to be in the same location as your Outlook data file.). I

don't know what is causing this, for I am having the same problem.

What I did is I changed the drive letter back to the original that the

external had when the BU was working. Good Luck.

Fred
 
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