Dates incorrect on SYNC

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M

MedRxman

Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5 installed.

Upon sync, the dates on his TREO are correct but on the computer the dates
are one day earlier.

He enters all his data on his TREO then syncs with his PC.

Help..

 
T

Todd Allcock

At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5 installed.


>
> Upon sync, the dates on his TREO are correct but on the computer the

dates
> are one day earlier.
>
> He enters all his data on his TREO then syncs with his PC.
>
> Help..


Are these all day events? (Birthdays, Anniversaries, etc.) This can
happen if the time zones on the device and PC do not match. The "all
day" (12am-11:59pm) appintment on the device might be shifting to an 11pm
(the previous day) to 10:59pm appointment.

 
M

MedRxman

All the incorrect dates are infact ALL DAY Events.

Both the phone and pc are set for the same time zone (-5GMT)

Downloaded and installed DST patch for WM 6

Downloaded and installed DST Patch for Outlook (using Outlook 2002)

any further ideas?

TIA,

BL

=================================================
Correction to original message.

The Computer dates are correct but the TREO dates are one day earlier
=================================================

"Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
news:4V8Im.3876$Xf2.926@newsfe12.iad...
> At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
>> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5 installed.

>
>>
>> Upon sync, the dates on his TREO are correct but on the computer the

> dates
>> are one day earlier.
>>
>> He enters all his data on his TREO then syncs with his PC.
>>
>> Help..

>
>
> Are these all day events? (Birthdays, Anniversaries, etc.) This can
> happen if the time zones on the device and PC do not match. The "all
> day" (12am-11:59pm) appintment on the device might be shifting to an 11pm
> (the previous day) to 10:59pm appointment.
>
>


 
T

Todd Allcock

Just confirm the time zones names are identical. (E.g. "Eastern US GMT-5"
isn't the same as "Indiana -5" or "Bogota -5") Also, for good measure,
disable auto Time/Zone update on the Treo and resync to get the correct time
from the PC. I've seen mobile operators send some pretty weird times and
zones to handle DST. T-Mobile, my operator, used to move me from US
Mountain Time GMT-7 to Saskatchewan GMT-6 every summer as their way of
setting time ahead an hour!

If that isn't the issue, you can use one of my old kludges- when I traveled
a lot I got in the habit of changing my All Day events to long events- e.g.
8AM to 9PM. This way when I flew from Denver to Boston, my device's All Day
events didn't shift to 2AM-2AM events spanning two days- they just shifted
from 10AM-11PM. (This also solved the problem of being awakened at 11:45PM
if I forgot to disable the default 15 minute reminder when creating an all
day event!) ;)

"MedRxman" <medrxman@yahoo.com> wrote in message
news:%2346hikZXKHA.4892@TK2MSFTNGP04.phx.gbl...
> All the incorrect dates are infact ALL DAY Events.
>
> Both the phone and pc are set for the same time zone (-5GMT)
>
> Downloaded and installed DST patch for WM 6
>
> Downloaded and installed DST Patch for Outlook (using Outlook 2002)
>
> any further ideas?
>
> TIA,
>
> BL
>
> =================================================
> Correction to original message.
>
> The Computer dates are correct but the TREO dates are one day earlier
> =================================================
>
> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
> news:4V8Im.3876$Xf2.926@newsfe12.iad...
>> At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
>>> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5
>>> installed.

>>
>>>
>>> Upon sync, the dates on his TREO are correct but on the computer the

>> dates
>>> are one day earlier.
>>>
>>> He enters all his data on his TREO then syncs with his PC.
>>>
>>> Help..

>>
>>
>> Are these all day events? (Birthdays, Anniversaries, etc.) This can
>> happen if the time zones on the device and PC do not match. The "all
>> day" (12am-11:59pm) appintment on the device might be shifting to an 11pm
>> (the previous day) to 10:59pm appointment.
>>
>>

>
>


 
M

MedRxman

tried suggestions and checks..NO GO

Maybe reinstall Activesync 4.5 ?

"Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
news:OFta9kaXKHA.1372@TK2MSFTNGP02.phx.gbl...
> Just confirm the time zones names are identical. (E.g. "Eastern US GMT-5"
> isn't the same as "Indiana -5" or "Bogota -5") Also, for good measure,
> disable auto Time/Zone update on the Treo and resync to get the correct
> time from the PC. I've seen mobile operators send some pretty weird times
> and zones to handle DST. T-Mobile, my operator, used to move me from US
> Mountain Time GMT-7 to Saskatchewan GMT-6 every summer as their way of
> setting time ahead an hour!
>
> If that isn't the issue, you can use one of my old kludges- when I
> traveled a lot I got in the habit of changing my All Day events to long
> events- e.g. 8AM to 9PM. This way when I flew from Denver to Boston, my
> device's All Day events didn't shift to 2AM-2AM events spanning two days-
> they just shifted from 10AM-11PM. (This also solved the problem of being
> awakened at 11:45PM if I forgot to disable the default 15 minute reminder
> when creating an all day event!) ;)
>
>
> "MedRxman" <medrxman@yahoo.com> wrote in message
> news:%2346hikZXKHA.4892@TK2MSFTNGP04.phx.gbl...
>> All the incorrect dates are infact ALL DAY Events.
>>
>> Both the phone and pc are set for the same time zone (-5GMT)
>>
>> Downloaded and installed DST patch for WM 6
>>
>> Downloaded and installed DST Patch for Outlook (using Outlook 2002)
>>
>> any further ideas?
>>
>> TIA,
>>
>> BL
>>
>> =================================================
>> Correction to original message.
>>
>> The Computer dates are correct but the TREO dates are one day earlier
>> =================================================
>>
>> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
>> news:4V8Im.3876$Xf2.926@newsfe12.iad...
>>> At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
>>>> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5
>>>> installed.
>>>
>>>>
>>>> Upon sync, the dates on his TREO are correct but on the computer the
>>> dates
>>>> are one day earlier.
>>>>
>>>> He enters all his data on his TREO then syncs with his PC.
>>>>
>>>> Help..
>>>
>>>
>>> Are these all day events? (Birthdays, Anniversaries, etc.) This can
>>> happen if the time zones on the device and PC do not match. The "all
>>> day" (12am-11:59pm) appintment on the device might be shifting to an
>>> 11pm
>>> (the previous day) to 10:59pm appointment.
>>>
>>>

>>
>>

>


 
T

Todd Allcock

I'd delete and recreate the partnership first- I don't think reinstalling
AS will do anything. My guess is this problem has something to do with
Outlook. Maybe a "Detect and repair" of the PST?

At 04 Nov 2009 19:50:06 -0500 MedRxman wrote:
> tried suggestions and checks..NO GO
>
> Maybe reinstall Activesync 4.5 ?
>
>
> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
> news:OFta9kaXKHA.1372@TK2MSFTNGP02.phx.gbl...
> > Just confirm the time zones names are identical. (E.g. "Eastern US

GMT-5"
> > isn't the same as "Indiana -5" or "Bogota -5") Also, for good measure,


> > disable auto Time/Zone update on the Treo and resync to get the

correct
> > time from the PC. I've seen mobile operators send some pretty weird

times
> > and zones to handle DST. T-Mobile, my operator, used to move me from

US
> > Mountain Time GMT-7 to Saskatchewan GMT-6 every summer as their way

of
> > setting time ahead an hour!
> >
> > If that isn't the issue, you can use one of my old kludges- when I
> > traveled a lot I got in the habit of changing my All Day events to

long
> > events- e.g. 8AM to 9PM. This way when I flew from Denver to Boston,

my
> > device's All Day events didn't shift to 2AM-2AM events spanning two

days-
> > they just shifted from 10AM-11PM. (This also solved the problem of

being
> > awakened at 11:45PM if I forgot to disable the default 15 minute

reminder
> > when creating an all day event!) ;)
> >
> >
> > "MedRxman" <medrxman@yahoo.com> wrote in message
> > news:%2346hikZXKHA.4892@TK2MSFTNGP04.phx.gbl...
> >> All the incorrect dates are infact ALL DAY Events.
> >>
> >> Both the phone and pc are set for the same time zone (-5GMT)
> >>
> >> Downloaded and installed DST patch for WM 6
> >>
> >> Downloaded and installed DST Patch for Outlook (using Outlook 2002)
> >>
> >> any further ideas?
> >>
> >> TIA,
> >>
> >> BL
> >>
> >> =================================================
> >> Correction to original message.
> >>
> >> The Computer dates are correct but the TREO dates are one day earlier
> >> =================================================
> >>
> >> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
> >> news:4V8Im.3876$Xf2.926@newsfe12.iad...
> >>> At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
> >>>> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5
> >>>> installed.
> >>>
> >>>>
> >>>> Upon sync, the dates on his TREO are correct but on the computer

the
> >>> dates
> >>>> are one day earlier.
> >>>>
> >>>> He enters all his data on his TREO then syncs with his PC.
> >>>>
> >>>> Help..
> >>>
> >>>
> >>> Are these all day events? (Birthdays, Anniversaries, etc.) This

can
> >>> happen if the time zones on the device and PC do not match. The

"all
> >>> day" (12am-11:59pm) appintment on the device might be shifting to

an
> >>> 11pm
> >>> (the previous day) to 10:59pm appointment.
> >>>
> >>>
> >>
> >>

> >

>
>


 
M

MedRxman

I use AS 3.8and its easy to see how to delete the partner ship.

How do you delete a partnership with AS 4.5 ?

"Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
news:ZpuIm.247$_b5.30@newsfe22.iad...
> I'd delete and recreate the partnership first- I don't think reinstalling
> AS will do anything. My guess is this problem has something to do with
> Outlook. Maybe a "Detect and repair" of the PST?
>
>
>
> At 04 Nov 2009 19:50:06 -0500 MedRxman wrote:
>> tried suggestions and checks..NO GO
>>
>> Maybe reinstall Activesync 4.5 ?
>>
>>
>> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
>> news:OFta9kaXKHA.1372@TK2MSFTNGP02.phx.gbl...
>> > Just confirm the time zones names are identical. (E.g. "Eastern US

> GMT-5"
>> > isn't the same as "Indiana -5" or "Bogota -5") Also, for good measure,

>
>> > disable auto Time/Zone update on the Treo and resync to get the

> correct
>> > time from the PC. I've seen mobile operators send some pretty weird

> times
>> > and zones to handle DST. T-Mobile, my operator, used to move me from

> US
>> > Mountain Time GMT-7 to Saskatchewan GMT-6 every summer as their way

> of
>> > setting time ahead an hour!
>> >
>> > If that isn't the issue, you can use one of my old kludges- when I
>> > traveled a lot I got in the habit of changing my All Day events to

> long
>> > events- e.g. 8AM to 9PM. This way when I flew from Denver to Boston,

> my
>> > device's All Day events didn't shift to 2AM-2AM events spanning two

> days-
>> > they just shifted from 10AM-11PM. (This also solved the problem of

> being
>> > awakened at 11:45PM if I forgot to disable the default 15 minute

> reminder
>> > when creating an all day event!) ;)
>> >
>> >
>> > "MedRxman" <medrxman@yahoo.com> wrote in message
>> > news:%2346hikZXKHA.4892@TK2MSFTNGP04.phx.gbl...
>> >> All the incorrect dates are infact ALL DAY Events.
>> >>
>> >> Both the phone and pc are set for the same time zone (-5GMT)
>> >>
>> >> Downloaded and installed DST patch for WM 6
>> >>
>> >> Downloaded and installed DST Patch for Outlook (using Outlook 2002)
>> >>
>> >> any further ideas?
>> >>
>> >> TIA,
>> >>
>> >> BL
>> >>
>> >> =================================================
>> >> Correction to original message.
>> >>
>> >> The Computer dates are correct but the TREO dates are one day earlier
>> >> =================================================
>> >>
>> >> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
>> >> news:4V8Im.3876$Xf2.926@newsfe12.iad...
>> >>> At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
>> >>>> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5
>> >>>> installed.
>> >>>
>> >>>>
>> >>>> Upon sync, the dates on his TREO are correct but on the computer

> the
>> >>> dates
>> >>>> are one day earlier.
>> >>>>
>> >>>> He enters all his data on his TREO then syncs with his PC.
>> >>>>
>> >>>> Help..
>> >>>
>> >>>
>> >>> Are these all day events? (Birthdays, Anniversaries, etc.) This

> can
>> >>> happen if the time zones on the device and PC do not match. The

> "all
>> >>> day" (12am-11:59pm) appintment on the device might be shifting to

> an
>> >>> 11pm
>> >>> (the previous day) to 10:59pm appointment.
>> >>>
>> >>>
>> >>
>> >>
>> >

>>
>>

>


 
T

Todd Allcock

I generally just do it from the device, but on the PC it's File > Delete
Mobile Device.

At 05 Nov 2009 10:32:34 -0500 MedRxman wrote:
> I use AS 3.8and its easy to see how to delete the partner ship.
>
> How do you delete a partnership with AS 4.5 ?
>
>
> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
> news:ZpuIm.247$_b5.30@newsfe22.iad...
> > I'd delete and recreate the partnership first- I don't think

reinstalling
> > AS will do anything. My guess is this problem has something to do

with
> > Outlook. Maybe a "Detect and repair" of the PST?
> >
> >
> >
> > At 04 Nov 2009 19:50:06 -0500 MedRxman wrote:
> >> tried suggestions and checks..NO GO
> >>
> >> Maybe reinstall Activesync 4.5 ?
> >>
> >>
> >> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
> >> news:OFta9kaXKHA.1372@TK2MSFTNGP02.phx.gbl...
> >> > Just confirm the time zones names are identical. (E.g. "Eastern US

> > GMT-5"
> >> > isn't the same as "Indiana -5" or "Bogota -5") Also, for good

measure,
> >
> >> > disable auto Time/Zone update on the Treo and resync to get the

> > correct
> >> > time from the PC. I've seen mobile operators send some pretty

weird
> > times
> >> > and zones to handle DST. T-Mobile, my operator, used to move me

from
> > US
> >> > Mountain Time GMT-7 to Saskatchewan GMT-6 every summer as their way

> > of
> >> > setting time ahead an hour!
> >> >
> >> > If that isn't the issue, you can use one of my old kludges- when I
> >> > traveled a lot I got in the habit of changing my All Day events to

> > long
> >> > events- e.g. 8AM to 9PM. This way when I flew from Denver to

Boston,
> > my
> >> > device's All Day events didn't shift to 2AM-2AM events spanning two

> > days-
> >> > they just shifted from 10AM-11PM. (This also solved the problem of

> > being
> >> > awakened at 11:45PM if I forgot to disable the default 15 minute

> > reminder
> >> > when creating an all day event!) ;)
> >> >
> >> >
> >> > "MedRxman" <medrxman@yahoo.com> wrote in message
> >> > news:%2346hikZXKHA.4892@TK2MSFTNGP04.phx.gbl...
> >> >> All the incorrect dates are infact ALL DAY Events.
> >> >>
> >> >> Both the phone and pc are set for the same time zone (-5GMT)
> >> >>
> >> >> Downloaded and installed DST patch for WM 6
> >> >>
> >> >> Downloaded and installed DST Patch for Outlook (using Outlook

2002)
> >> >>
> >> >> any further ideas?
> >> >>
> >> >> TIA,
> >> >>
> >> >> BL
> >> >>
> >> >> =================================================
> >> >> Correction to original message.
> >> >>
> >> >> The Computer dates are correct but the TREO dates are one day

earlier
> >> >> =================================================
> >> >>
> >> >> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
> >> >> news:4V8Im.3876$Xf2.926@newsfe12.iad...
> >> >>> At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
> >> >>>> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5
> >> >>>> installed.
> >> >>>
> >> >>>>
> >> >>>> Upon sync, the dates on his TREO are correct but on the computer

> > the
> >> >>> dates
> >> >>>> are one day earlier.
> >> >>>>
> >> >>>> He enters all his data on his TREO then syncs with his PC.
> >> >>>>
> >> >>>> Help..
> >> >>>
> >> >>>
> >> >>> Are these all day events? (Birthdays, Anniversaries, etc.) This

> > can
> >> >>> happen if the time zones on the device and PC do not match. The

> > "all
> >> >>> day" (12am-11:59pm) appintment on the device might be shifting to

> > an
> >> >>> 11pm
> >> >>> (the previous day) to 10:59pm appointment.
> >> >>>
> >> >>>
> >> >>
> >> >>
> >> >
> >>
> >>

> >

>
>


 
M

MedRxman

FINALLY....SUCCESS....

Deleted and created new partnership and all is GOOD.

Thank you for all your help.

BL

"Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
news:u7DIm.10477$fE2.6876@newsfe04.iad...
>I generally just do it from the device, but on the PC it's File > Delete
> Mobile Device.
>
> At 05 Nov 2009 10:32:34 -0500 MedRxman wrote:
>> I use AS 3.8and its easy to see how to delete the partner ship.
>>
>> How do you delete a partnership with AS 4.5 ?
>>
>>
>> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
>> news:ZpuIm.247$_b5.30@newsfe22.iad...
>> > I'd delete and recreate the partnership first- I don't think

> reinstalling
>> > AS will do anything. My guess is this problem has something to do

> with
>> > Outlook. Maybe a "Detect and repair" of the PST?
>> >
>> >
>> >
>> > At 04 Nov 2009 19:50:06 -0500 MedRxman wrote:
>> >> tried suggestions and checks..NO GO
>> >>
>> >> Maybe reinstall Activesync 4.5 ?
>> >>
>> >>
>> >> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
>> >> news:OFta9kaXKHA.1372@TK2MSFTNGP02.phx.gbl...
>> >> > Just confirm the time zones names are identical. (E.g. "Eastern US
>> > GMT-5"
>> >> > isn't the same as "Indiana -5" or "Bogota -5") Also, for good

> measure,
>> >
>> >> > disable auto Time/Zone update on the Treo and resync to get the
>> > correct
>> >> > time from the PC. I've seen mobile operators send some pretty

> weird
>> > times
>> >> > and zones to handle DST. T-Mobile, my operator, used to move me

> from
>> > US
>> >> > Mountain Time GMT-7 to Saskatchewan GMT-6 every summer as their way
>> > of
>> >> > setting time ahead an hour!
>> >> >
>> >> > If that isn't the issue, you can use one of my old kludges- when I
>> >> > traveled a lot I got in the habit of changing my All Day events to
>> > long
>> >> > events- e.g. 8AM to 9PM. This way when I flew from Denver to

> Boston,
>> > my
>> >> > device's All Day events didn't shift to 2AM-2AM events spanning two
>> > days-
>> >> > they just shifted from 10AM-11PM. (This also solved the problem of
>> > being
>> >> > awakened at 11:45PM if I forgot to disable the default 15 minute
>> > reminder
>> >> > when creating an all day event!) ;)
>> >> >
>> >> >
>> >> > "MedRxman" <medrxman@yahoo.com> wrote in message
>> >> > news:%2346hikZXKHA.4892@TK2MSFTNGP04.phx.gbl...
>> >> >> All the incorrect dates are infact ALL DAY Events.
>> >> >>
>> >> >> Both the phone and pc are set for the same time zone (-5GMT)
>> >> >>
>> >> >> Downloaded and installed DST patch for WM 6
>> >> >>
>> >> >> Downloaded and installed DST Patch for Outlook (using Outlook

> 2002)
>> >> >>
>> >> >> any further ideas?
>> >> >>
>> >> >> TIA,
>> >> >>
>> >> >> BL
>> >> >>
>> >> >> =================================================
>> >> >> Correction to original message.
>> >> >>
>> >> >> The Computer dates are correct but the TREO dates are one day

> earlier
>> >> >> =================================================
>> >> >>
>> >> >> "Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
>> >> >> news:4V8Im.3876$Xf2.926@newsfe12.iad...
>> >> >>> At 03 Nov 2009 19:58:44 -0500 MedRxman wrote:
>> >> >>>> Friend has Treo 750 with WM6 Professional 6 and ActiveSync 4.5
>> >> >>>> installed.
>> >> >>>
>> >> >>>>
>> >> >>>> Upon sync, the dates on his TREO are correct but on the computer
>> > the
>> >> >>> dates
>> >> >>>> are one day earlier.
>> >> >>>>
>> >> >>>> He enters all his data on his TREO then syncs with his PC.
>> >> >>>>
>> >> >>>> Help..
>> >> >>>
>> >> >>>
>> >> >>> Are these all day events? (Birthdays, Anniversaries, etc.) This
>> > can
>> >> >>> happen if the time zones on the device and PC do not match. The
>> > "all
>> >> >>> day" (12am-11:59pm) appintment on the device might be shifting to
>> > an
>> >> >>> 11pm
>> >> >>> (the previous day) to 10:59pm appointment.
>> >> >>>
>> >> >>>
>> >> >>
>> >> >>
>> >> >
>> >>
>> >>
>> >

>>
>>

>


 
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