Cannot send email after I've opened the email from the Outbox

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Not open for further replies.
J

JanB

I use Windows Vista, Office 2007, fairly new computer, all updates and
servicepacks installed.

Sending and receiving emails work great in general. I've turned off the
"Automatic send" option, so emails are in my outbox until I click "Send and
receive".

I've turned off this function because sometimes I realize I've forgotten
something, goes to my outbox, open the email, make necessary changes, hit
"Send", and then "Send and receive". This have worked flawlessly for a
couple of years.

Two weeks ago I was no longer able to do this. If I open an email in the
outbox, it is no longer possible to resend it. It has to be rewritten.
When I hit "Send and receive", nothing happens. Even if I have not opened
the email, the system will not send it if the outbox is open/I'm in the
Outbox.

I've turned off Google Desktop because I've seen before that this program
can make a lot of problems with Outlook. It didn't help.

Microsoft Office Diagnostic does not report any errors.

Any hints are welcome.

 
J

JanB

Update: When I drag the unsent emails from the Outbox to the Inbox and hit
send one more time, it works...

"JanB" wrote:

> I use Windows Vista, Office 2007, fairly new computer, all updates and
> servicepacks installed.
>
> Sending and receiving emails work great in general. I've turned off the
> "Automatic send" option, so emails are in my outbox until I click "Send and
> receive".
>
> I've turned off this function because sometimes I realize I've forgotten
> something, goes to my outbox, open the email, make necessary changes, hit
> "Send", and then "Send and receive". This have worked flawlessly for a
> couple of years.
>
> Two weeks ago I was no longer able to do this. If I open an email in the
> outbox, it is no longer possible to resend it. It has to be rewritten.
> When I hit "Send and receive", nothing happens. Even if I have not opened
> the email, the system will not send it if the outbox is open/I'm in the
> Outbox.
>
> I've turned off Google Desktop because I've seen before that this program
> can make a lot of problems with Outlook. It didn't help.
>
> Microsoft Office Diagnostic does not report any errors.
>
> Any hints are welcome.
>

 

Michael Bauer

Senior Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server


maybe there's another addin accessing items in the outbox. This should also
work: if you have the item opened, switch to another folder before you hit
the Send button of the item.

Best regards
Michael Bauer

Am Thu, 5 Nov 2009 01:04:03 -0800 schrieb JanB:

> I use Windows Vista, Office 2007, fairly new computer, all updates and
> servicepacks installed.
>
> Sending and receiving emails work great in general. I've turned off the
> "Automatic send" option, so emails are in my outbox until I click "Send

and
> receive".
>
> I've turned off this function because sometimes I realize I've forgotten
> something, goes to my outbox, open the email, make necessary changes, hit
> "Send", and then "Send and receive". This have worked flawlessly for a
> couple of years.
>
> Two weeks ago I was no longer able to do this. If I open an email in the
> outbox, it is no longer possible to resend it. It has to be rewritten.
> When I hit "Send and receive", nothing happens. Even if I have not opened
> the email, the system will not send it if the outbox is open/I'm in the
> Outbox.
>
> I've turned off Google Desktop because I've seen before that this program
> can make a lot of problems with Outlook. It didn't help.
>
> Microsoft Office Diagnostic does not report any errors.
>
> Any hints are welcome.

 
J

Judy Gleeson \(MVP Outlook\)

That happens to me all the time too.... would love to know the cause!
Closing Outlook, count to 10, restart it. Send/receive works then.

Regards

Judy Gleeson


www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.
"Michael Bauer " <mb@mvps.org> wrote in message
news:156fnwsr1b5q4$.299hi5kvrc8q$.dlg@40tude.net...
>
>
> maybe there's another addin accessing items in the outbox. This should
> also
> work: if you have the item opened, switch to another folder before you hit
> the Send button of the item.
>
> > Best regards
> Michael Bauer
>
>

>

>

>
>
> Am Thu, 5 Nov 2009 01:04:03 -0800 schrieb JanB:
>
>> I use Windows Vista, Office 2007, fairly new computer, all updates and
>> servicepacks installed.
>>
>> Sending and receiving emails work great in general. I've turned off the
>> "Automatic send" option, so emails are in my outbox until I click "Send

> and
>> receive".
>>
>> I've turned off this function because sometimes I realize I've forgotten
>> something, goes to my outbox, open the email, make necessary changes, hit
>> "Send", and then "Send and receive". This have worked flawlessly for a
>> couple of years.
>>
>> Two weeks ago I was no longer able to do this. If I open an email in the
>> outbox, it is no longer possible to resend it. It has to be rewritten.
>> When I hit "Send and receive", nothing happens. Even if I have not
>> opened
>> the email, the system will not send it if the outbox is open/I'm in the
>> Outbox.
>>
>> I've turned off Google Desktop because I've seen before that this program
>> can make a lot of problems with Outlook. It didn't help.
>>
>> Microsoft Office Diagnostic does not report any errors.
>>
>> Any hints are welcome.


 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
See http://www.slipstick.com/problems/outbox.htm for add-ins that are known
to cause problems. There may be others.

"Judy Gleeson ()" <judy> wrote in message
news:#B6qVfgXKHA.3428@TK2MSFTNGP06.phx.gbl...
> That happens to me all the time too.... would love to know the cause!
> Closing Outlook, count to 10, restart it. Send/receive works then.
>
> Regards
>
> Judy Gleeson
>
>
> www.judygleeson.com
> www.deskdoctors.com
>
> Are you sick of bad email practice? Get a copy of my paper "Implementing
> Email Policy" from the Desk Doctors website.
> "Michael Bauer " <mb@mvps.org> wrote in message
> news:156fnwsr1b5q4$.299hi5kvrc8q$.dlg@40tude.net...
>>
>>
>> maybe there's another addin accessing items in the outbox. This should
>> also
>> work: if you have the item opened, switch to another folder before you
>> hit
>> the Send button of the item.
>>
>> >> Best regards
>> Michael Bauer
>>
>>

>>

>>

>>
>>
>> Am Thu, 5 Nov 2009 01:04:03 -0800 schrieb JanB:
>>
>>> I use Windows Vista, Office 2007, fairly new computer, all updates and
>>> servicepacks installed.
>>>
>>> Sending and receiving emails work great in general. I've turned off the
>>> "Automatic send" option, so emails are in my outbox until I click "Send

>> and
>>> receive".
>>>
>>> I've turned off this function because sometimes I realize I've forgotten
>>> something, goes to my outbox, open the email, make necessary changes,
>>> hit
>>> "Send", and then "Send and receive". This have worked flawlessly for a
>>> couple of years.
>>>
>>> Two weeks ago I was no longer able to do this. If I open an email in
>>> the
>>> outbox, it is no longer possible to resend it. It has to be rewritten.
>>> When I hit "Send and receive", nothing happens. Even if I have not
>>> opened
>>> the email, the system will not send it if the outbox is open/I'm in the
>>> Outbox.
>>>
>>> I've turned off Google Desktop because I've seen before that this
>>> program
>>> can make a lot of problems with Outlook. It didn't help.
>>>
>>> Microsoft Office Diagnostic does not report any errors.
>>>
>>> Any hints are welcome.

>
>

 
J

Judy Gleeson \(MVP Outlook\)

I run the Send to OneNote add in. Drat. I love that linkage to OneNote!

Regards

Judy Gleeson


www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.
"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
news:%23A9t6aiXKHA.412@TK2MSFTNGP04.phx.gbl...
> See http://www.slipstick.com/problems/outbox.htm for add-ins that are
> known to cause problems. There may be others.
>
> >

>

>

>
>

>

>
>

>

>
>
>
> "Judy Gleeson ()" <judy> wrote in message
> news:#B6qVfgXKHA.3428@TK2MSFTNGP06.phx.gbl...
>> That happens to me all the time too.... would love to know the cause!
>> Closing Outlook, count to 10, restart it. Send/receive works then.
>>
>> Regards
>>
>> Judy Gleeson
>>
>>
>> www.judygleeson.com
>> www.deskdoctors.com
>>
>> Are you sick of bad email practice? Get a copy of my paper "Implementing
>> Email Policy" from the Desk Doctors website.
>> "Michael Bauer " <mb@mvps.org> wrote in message
>> news:156fnwsr1b5q4$.299hi5kvrc8q$.dlg@40tude.net...
>>>
>>>
>>> maybe there's another addin accessing items in the outbox. This should
>>> also
>>> work: if you have the item opened, switch to another folder before you
>>> hit
>>> the Send button of the item.
>>>
>>> >>> Best regards
>>> Michael Bauer
>>>
>>>

>>>

>>>

>>>
>>>
>>> Am Thu, 5 Nov 2009 01:04:03 -0800 schrieb JanB:
>>>
>>>> I use Windows Vista, Office 2007, fairly new computer, all updates and
>>>> servicepacks installed.
>>>>
>>>> Sending and receiving emails work great in general. I've turned off
>>>> the
>>>> "Automatic send" option, so emails are in my outbox until I click "Send
>>> and
>>>> receive".
>>>>
>>>> I've turned off this function because sometimes I realize I've
>>>> forgotten
>>>> something, goes to my outbox, open the email, make necessary changes,
>>>> hit
>>>> "Send", and then "Send and receive". This have worked flawlessly for a
>>>> couple of years.
>>>>
>>>> Two weeks ago I was no longer able to do this. If I open an email in
>>>> the
>>>> outbox, it is no longer possible to resend it. It has to be rewritten.
>>>> When I hit "Send and receive", nothing happens. Even if I have not
>>>> opened
>>>> the email, the system will not send it if the outbox is open/I'm in the
>>>> Outbox.
>>>>
>>>> I've turned off Google Desktop because I've seen before that this
>>>> program
>>>> can make a lot of problems with Outlook. It didn't help.
>>>>
>>>> Microsoft Office Diagnostic does not report any errors.
>>>>
>>>> Any hints are welcome.

>>
>>


 
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