Microsoft Office Outlook has stopped working

  • Thread starter mkalavitz
  • Start date Views 4,804
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M

mkalavitz

Hello,

I just purchased a new computer with Windows 7 Premium Home (64) installed.

I am working on moving my data, etc. over from the XP computer to my new

computer.

I have installed Office 2003 on the new computer and all programs operate

fine with exception to Outlook 2003.

When I first started up Outlook 2003, it wanted to go through email setup,

etc. I cancelled out of the setup because I was going to restore my .pst

files from a backup that I made. I can not run my Outlook backup software

(Outback6) to restore the files because it needs Outlook 2003 configured

first.

So, I tried to start up Outlook 2003 again in order to set it up only to

find out now that I am getting the message "Microsoft Office Outlook has

stopped working". I figured there was a corrupt file or something since I

cancelled the setup the first time. Every time I get this message, it closes

the application. I have tried to startup in Safe Mode, Office Detect and

Repair, Remove and Reinstall, etc....I still get the same message every time

I try to start up Outlook 2003.

Is there a patch that I am needing? How can I repair this? It is important

that I get this functioning ASAP as I am sure that my emails are piling up.

Thank you very much for any input.

Regards,

Mike
 
D

DL

Creat a new Mail Profile via Control Panel

(In Vista 64 bit, classic View 32bt control panel - cannot answer for Win7)

PS assuming other PC is functioning its only neccessary to copy the data

files (pst) to eg Documents folder on new PC

to reconnect your data - no backup software required

"mkalavitz" <mkalavitz> wrote in message

news:6126F0DC-16F3-47D3-9FE5-EC9091BA27F0@microsoft.com...
> Hello,

> I just purchased a new computer with Windows 7 Premium Home (64)
> installed.
> I am working on moving my data, etc. over from the XP computer to my new
> computer.

> I have installed Office 2003 on the new computer and all programs operate
> fine with exception to Outlook 2003.

> When I first started up Outlook 2003, it wanted to go through email setup,
> etc. I cancelled out of the setup because I was going to restore my .pst
> files from a backup that I made. I can not run my Outlook backup software
> (Outback6) to restore the files because it needs Outlook 2003 configured
> first.

> So, I tried to start up Outlook 2003 again in order to set it up only to
> find out now that I am getting the message "Microsoft Office Outlook has
> stopped working". I figured there was a corrupt file or something since I
> cancelled the setup the first time. Every time I get this message, it
> closes
> the application. I have tried to startup in Safe Mode, Office Detect and
> Repair, Remove and Reinstall, etc....I still get the same message every
> time
> I try to start up Outlook 2003.

> Is there a patch that I am needing? How can I repair this? It is
> important
> that I get this functioning ASAP as I am sure that my emails are piling
> up.

> Thank you very much for any input.

> Regards,
> Mike
 
R

Roady [MVP]

The mail applet is available directly in Control Panel in the User Accounts

and Family Safety section.

There is no separate 32-bit section anymore.

---
"DL" <notvalid@spoofaddress.co.uk> wrote in message

news:ebBBq3QZKHA.2164@TK2MSFTNGP02.phx.gbl...
> Creat a new Mail Profile via Control Panel
> (In Vista 64 bit, classic View 32bt control panel - cannot answer for
> Win7)

> PS assuming other PC is functioning its only neccessary to copy the data
> files (pst) to eg Documents folder on new PC
> to reconnect your data - no backup software required

> "mkalavitz" <mkalavitz> wrote in message
> news:6126F0DC-16F3-47D3-9FE5-EC9091BA27F0@microsoft.com...
> > Hello,
>

>> I just purchased a new computer with Windows 7 Premium Home (64)
> > installed.
> > I am working on moving my data, etc. over from the XP computer to my new
> > computer.
>

>> I have installed Office 2003 on the new computer and all programs operate
> > fine with exception to Outlook 2003.
>

>> When I first started up Outlook 2003, it wanted to go through email
> > setup,
> > etc. I cancelled out of the setup because I was going to restore my .pst
> > files from a backup that I made. I can not run my Outlook backup
> > software
> > (Outback6) to restore the files because it needs Outlook 2003 configured
> > first.
>

>> So, I tried to start up Outlook 2003 again in order to set it up only to
> > find out now that I am getting the message "Microsoft Office Outlook has
> > stopped working". I figured there was a corrupt file or something since
> > I
> > cancelled the setup the first time. Every time I get this message, it
> > closes
> > the application. I have tried to startup in Safe Mode, Office Detect and
> > Repair, Remove and Reinstall, etc....I still get the same message every
> > time
> > I try to start up Outlook 2003.
>

>> Is there a patch that I am needing? How can I repair this? It is
> > important
> > that I get this functioning ASAP as I am sure that my emails are piling
> > up.
>

>> Thank you very much for any input.
>

>> Regards,
> > Mike


>
 
M

mkalavitz

Very very frusterated here!

I have spent hours and hours on this...I have tried to create new user

profiles so tht it would run me through a new Outlook configuration...I did

this...I add an email account and then get the same message "Microsoft Office

Outlook has stopped working"....I am not sure how to create a new mail

profile...I assume that by creating a new user profile, this has caused me to

create a new mail profile for this new user....NO LUCK!Arrrrrrrr...

I down loaded all of the updates for Windows 7 and installed them...no

luck...I am now download all of the updates for Office 2003 to see if they

help...

From all of the research that I have done, I appear not to be the only one

having this problem or a similar one. Is this a bug with Outlook 2003? Or a

bug with the new Windows 7 platform? Also, this computer came installed with

a 64 Bit OS....Is Office 2003 OK on a 64 bit system? Everything else in

Office 2003 appears to run fine...just Outlook that I am having problems

with.....

Any more ideas or patches, etc?? I am sure I have emails stacking up in my

Inbox....Arrrrrr.....

Thanks for any advice/help!

Mike

"DL" wrote:


> Creat a new Mail Profile via Control Panel
> (In Vista 64 bit, classic View 32bt control panel - cannot answer for Win7)

> PS assuming other PC is functioning its only neccessary to copy the data
> files (pst) to eg Documents folder on new PC
> to reconnect your data - no backup software required

> "mkalavitz" <mkalavitz> wrote in message
> news:6126F0DC-16F3-47D3-9FE5-EC9091BA27F0@microsoft.com...
> > Hello,
> > I just purchased a new computer with Windows 7 Premium Home (64)
> > installed.
> > I am working on moving my data, etc. over from the XP computer to my new
> > computer.
> > I have installed Office 2003 on the new computer and all programs operate
> > fine with exception to Outlook 2003.
> > When I first started up Outlook 2003, it wanted to go through email setup,
> > etc. I cancelled out of the setup because I was going to restore my .pst
> > files from a backup that I made. I can not run my Outlook backup software
> > (Outback6) to restore the files because it needs Outlook 2003 configured
> > first.
> > So, I tried to start up Outlook 2003 again in order to set it up only to
> > find out now that I am getting the message "Microsoft Office Outlook has
> > stopped working". I figured there was a corrupt file or something since I
> > cancelled the setup the first time. Every time I get this message, it
> > closes
> > the application. I have tried to startup in Safe Mode, Office Detect and
> > Repair, Remove and Reinstall, etc....I still get the same message every
> > time
> > I try to start up Outlook 2003.
> > Is there a patch that I am needing? How can I repair this? It is
> > important
> > that I get this functioning ASAP as I am sure that my emails are piling
> > up.
> > Thank you very much for any input.
> > Regards,
> > Mike


> .
>
 
M

mkalavitz

Thank you for responding and trying to help out!

I wanted to let everyone know that it appears that I have Outlook 2003

working now...I downloaded the updates SP3, etc. for Office 2003 and

installed them. I also installed all updates for Windows 7...It appears if

everything is working great now...Whew...Thanks again for the help! Back to

work....

Mike

"Roady [MVP]" wrote:


> The mail applet is available directly in Control Panel in the User Accounts
> and Family Safety section.
> There is no separate 32-bit section anymore.

> >

> ---
> "DL" <notvalid@spoofaddress.co.uk> wrote in message
> news:ebBBq3QZKHA.2164@TK2MSFTNGP02.phx.gbl...
> > Creat a new Mail Profile via Control Panel
> > (In Vista 64 bit, classic View 32bt control panel - cannot answer for
> > Win7)
> > PS assuming other PC is functioning its only neccessary to copy the data
> > files (pst) to eg Documents folder on new PC
> > to reconnect your data - no backup software required
> > "mkalavitz" <mkalavitz> wrote in message
> > news:6126F0DC-16F3-47D3-9FE5-EC9091BA27F0@microsoft.com...
> >> Hello,
> >
> >> I just purchased a new computer with Windows 7 Premium Home (64)
> >> installed.
> >> I am working on moving my data, etc. over from the XP computer to my new
> >> computer.
> >
> >> I have installed Office 2003 on the new computer and all programs operate
> >> fine with exception to Outlook 2003.
> >
> >> When I first started up Outlook 2003, it wanted to go through email
> >> setup,
> >> etc. I cancelled out of the setup because I was going to restore my .pst
> >> files from a backup that I made. I can not run my Outlook backup
> >> software
> >> (Outback6) to restore the files because it needs Outlook 2003 configured
> >> first.
> >
> >> So, I tried to start up Outlook 2003 again in order to set it up only to
> >> find out now that I am getting the message "Microsoft Office Outlook has
> >> stopped working". I figured there was a corrupt file or something since
> >> I
> >> cancelled the setup the first time. Every time I get this message, it
> >> closes
> >> the application. I have tried to startup in Safe Mode, Office Detect and
> >> Repair, Remove and Reinstall, etc....I still get the same message every
> >> time
> >> I try to start up Outlook 2003.
> >
> >> Is there a patch that I am needing? How can I repair this? It is
> >> important
> >> that I get this functioning ASAP as I am sure that my emails are piling
> >> up.
> >
> >> Thank you very much for any input.
> >
> >> Regards,
> >> Mike

> >

> .
>
 
D

DL

TY

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in

message news:eh%23PYUSZKHA.2184@TK2MSFTNGP04.phx.gbl...
> The mail applet is available directly in Control Panel in the User
> Accounts and Family Safety section.
> There is no separate 32-bit section anymore.

> >

> ---
> "DL" <notvalid@spoofaddress.co.uk> wrote in message
> news:ebBBq3QZKHA.2164@TK2MSFTNGP02.phx.gbl...
> > Creat a new Mail Profile via Control Panel
> > (In Vista 64 bit, classic View 32bt control panel - cannot answer for
> > Win7)
>

>> PS assuming other PC is functioning its only neccessary to copy the data
> > files (pst) to eg Documents folder on new PC
> > to reconnect your data - no backup software required
>

>> "mkalavitz" <mkalavitz> wrote in message
> > news:6126F0DC-16F3-47D3-9FE5-EC9091BA27F0@microsoft.com...
> >> Hello,
> >
>>> I just purchased a new computer with Windows 7 Premium Home (64)
> >> installed.
> >> I am working on moving my data, etc. over from the XP computer to my new
> >> computer.
> >
>>> I have installed Office 2003 on the new computer and all programs
> >> operate
> >> fine with exception to Outlook 2003.
> >
>>> When I first started up Outlook 2003, it wanted to go through email
> >> setup,
> >> etc. I cancelled out of the setup because I was going to restore my
> >> .pst
> >> files from a backup that I made. I can not run my Outlook backup
> >> software
> >> (Outback6) to restore the files because it needs Outlook 2003 configured
> >> first.
> >
>>> So, I tried to start up Outlook 2003 again in order to set it up only to
> >> find out now that I am getting the message "Microsoft Office Outlook has
> >> stopped working". I figured there was a corrupt file or something since
> >> I
> >> cancelled the setup the first time. Every time I get this message, it
> >> closes
> >> the application. I have tried to startup in Safe Mode, Office Detect
> >> and
> >> Repair, Remove and Reinstall, etc....I still get the same message every
> >> time
> >> I try to start up Outlook 2003.
> >
>>> Is there a patch that I am needing? How can I repair this? It is
> >> important
> >> that I get this functioning ASAP as I am sure that my emails are piling
> >> up.
> >
>>> Thank you very much for any input.
> >
>>> Regards,
> >> Mike

>

>>
 
R

Roady [MVP]

Good to hear and you're welcome! :)

---
"mkalavitz" <mkalavitz> wrote in message

news:C445758D-0F8E-49CD-A5B5-2F55267BF70A@microsoft.com...
> Thank you for responding and trying to help out!

> I wanted to let everyone know that it appears that I have Outlook 2003
> working now...I downloaded the updates SP3, etc. for Office 2003 and
> installed them. I also installed all updates for Windows 7...It appears
> if
> everything is working great now...Whew...Thanks again for the help! Back
> to
> work....

> Mike

> "Roady [MVP]" wrote:
>
> > The mail applet is available directly in Control Panel in the User
> > Accounts
> > and Family Safety section.
> > There is no separate 32-bit section anymore.
>

>> > >

>

>
>
>
>
>
>
>> --->

>> "DL" <notvalid@spoofaddress.co.uk> wrote in message
> > news:ebBBq3QZKHA.2164@TK2MSFTNGP02.phx.gbl...
> > > Creat a new Mail Profile via Control Panel
> > > (In Vista 64 bit, classic View 32bt control panel - cannot answer for
> > > Win7)
> >> > PS assuming other PC is functioning its only neccessary to copy the
> > > data
> > > files (pst) to eg Documents folder on new PC
> > > to reconnect your data - no backup software required
> >> > "mkalavitz" <mkalavitz> wrote in message
> > > news:6126F0DC-16F3-47D3-9FE5-EC9091BA27F0@microsoft.com...
> > >> Hello,
> > >
>> >> I just purchased a new computer with Windows 7 Premium Home (64)
> > >> installed.
> > >> I am working on moving my data, etc. over from the XP computer to my
> > >> new
> > >> computer.
> > >
>> >> I have installed Office 2003 on the new computer and all programs
> > >> operate
> > >> fine with exception to Outlook 2003.
> > >
>> >> When I first started up Outlook 2003, it wanted to go through email
> > >> setup,
> > >> etc. I cancelled out of the setup because I was going to restore my
> > >> .pst
> > >> files from a backup that I made. I can not run my Outlook backup
> > >> software
> > >> (Outback6) to restore the files because it needs Outlook 2003
> > >> configured
> > >> first.
> > >
>> >> So, I tried to start up Outlook 2003 again in order to set it up only
> > >> to
> > >> find out now that I am getting the message "Microsoft Office Outlook
> > >> has
> > >> stopped working". I figured there was a corrupt file or something
> > >> since
> > >> I
> > >> cancelled the setup the first time. Every time I get this message, it
> > >> closes
> > >> the application. I have tried to startup in Safe Mode, Office Detect
> > >> and
> > >> Repair, Remove and Reinstall, etc....I still get the same message
> > >> every
> > >> time
> > >> I try to start up Outlook 2003.
> > >
>> >> Is there a patch that I am needing? How can I repair this? It is
> > >> important
> > >> that I get this functioning ASAP as I am sure that my emails are
> > >> piling
> > >> up.
> > >
>> >> Thank you very much for any input.
> > >
>> >> Regards,
> > >> Mike
> >> >

> > .
> >
 
R

Roady [MVP]

YW ;-)

---
"DL" <notvalid@spoofaddress.co.uk> wrote in message

news:Onvn7LUZKHA.616@TK2MSFTNGP04.phx.gbl...
> TY

> "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote
> in message news:eh%23PYUSZKHA.2184@TK2MSFTNGP04.phx.gbl...
> > The mail applet is available directly in Control Panel in the User
> > Accounts and Family Safety section.
> > There is no separate 32-bit section anymore.
>

>> > >

>

>
>
>
>
>
>
>> --->

>> "DL" <notvalid@spoofaddress.co.uk> wrote in message
> > news:ebBBq3QZKHA.2164@TK2MSFTNGP02.phx.gbl...
> >> Creat a new Mail Profile via Control Panel
> >> (In Vista 64 bit, classic View 32bt control panel - cannot answer for
> >> Win7)
> >
>>> PS assuming other PC is functioning its only neccessary to copy the data
> >> files (pst) to eg Documents folder on new PC
> >> to reconnect your data - no backup software required
> >
>>> "mkalavitz" <mkalavitz> wrote in message
> >> news:6126F0DC-16F3-47D3-9FE5-EC9091BA27F0@microsoft.com...
> >>> Hello,
> >>
>>>> I just purchased a new computer with Windows 7 Premium Home (64)
> >>> installed.
> >>> I am working on moving my data, etc. over from the XP computer to my
> >>> new
> >>> computer.
> >>
>>>> I have installed Office 2003 on the new computer and all programs
> >>> operate
> >>> fine with exception to Outlook 2003.
> >>
>>>> When I first started up Outlook 2003, it wanted to go through email
> >>> setup,
> >>> etc. I cancelled out of the setup because I was going to restore my
> >>> .pst
> >>> files from a backup that I made. I can not run my Outlook backup
> >>> software
> >>> (Outback6) to restore the files because it needs Outlook 2003
> >>> configured
> >>> first.
> >>
>>>> So, I tried to start up Outlook 2003 again in order to set it up only
> >>> to
> >>> find out now that I am getting the message "Microsoft Office Outlook
> >>> has
> >>> stopped working". I figured there was a corrupt file or something
> >>> since I
> >>> cancelled the setup the first time. Every time I get this message, it
> >>> closes
> >>> the application. I have tried to startup in Safe Mode, Office Detect
> >>> and
> >>> Repair, Remove and Reinstall, etc....I still get the same message every
> >>> time
> >>> I try to start up Outlook 2003.
> >>
>>>> Is there a patch that I am needing? How can I repair this? It is
> >>> important
> >>> that I get this functioning ASAP as I am sure that my emails are piling
> >>> up.
> >>
>>>> Thank you very much for any input.
> >>
>>>> Regards,
> >>> Mike
> >
>>>


>
 
W

wangdong

Hi',

Check your pst file and make sure it isn't broken or too big.You can

try a tool called Advanced Outlook Repair. You can download a free

demo version at http://www.datanumen.com/aor/aor.exe . I think it is a

useful repair tool for you. It is easy to recover your PST file by

using its wizard. It is a powerful tool to recover messages, folders

and other objects from corrupt or damaged Microsoft Outlook PST

files.

Detailed information about Advanced Outlook Repair can be found at

http://www.datanumen.com/aor/
 
A

az

I found that it was an add in causing the problem.

After installing Office XP on windows 7 professional, we would get the error

message "Microsoft Outlook has stopped working" and outlook would close.

To sort this out I changed the compatibility of outlook to run as Windows XP

service pack 2. You then open outlook and it closes with the same error.

But when you open it a 2nd time, you get a message explaining that an add-in

is causing the problem. After disabling it, outlook will work fine.

If your problem is not quite the same and you can open outlook. I would

suggest you go to tools, options, other, advanced options, add-in manager and

disable all add-ins. (This is in Office XP, may be different for other

versions).
 
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