Outlook 2007 calendar items won't save after SP2 installed

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T

TVRDUw

I've installed SP2 for Office 2007. I use an Exchange Mail account with

Outlook 2007. It is sending and receiving mail, but I'm unable to save new

calendar items. When I click on the 'save & close' button in the ribbon bar

of a new calendar item, Outlook waits for a few seconds, then I get a bubble

message in the notification area saying the connection to exchange is

unavailable, yet Outlook reports I am connected to the exchange server and

send/receive is working. Is there a solution for this?

I don't have any add-ins in use, so other than the SP2 update, I don't know

what could be causing this.
 
T

TVRDUw

I double checked the add-ins. 3 of them had re-appeared after the SP2 update.

I've removed them and restarted. I've also run SCANOST. Still can't create

new calendar items. Outlook does synchronise calendar items created from

another PC using the same exchange account. weird.

I'm thinking of removing Office and cleaning up the registry as I've had

problems with outlook (connecting to the exchange mail account which takes

ages) but before I do I'm wondering if Outlook knows it's running on a laptop

rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)

and some time ago I had to re-install Vista for an unrelated issue, and prior

ro re-installing I had the exchange mail problem, then after the re-install I

still had the problem which is why I'm wondering if Outlook knows the device

type. Perhaps I can convince it that its running on a desktop. I have a

desktop PC running Vista x64 with no issues with Outlook 2007 at all using

the same exchange mail account. Any thoughts would be appreciated!

"MTCS" wrote:


> I've installed SP2 for Office 2007. I use an Exchange Mail account with
> Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> calendar items. When I click on the 'save & close' button in the ribbon bar
> of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> message in the notification area saying the connection to exchange is
> unavailable, yet Outlook reports I am connected to the exchange server and
> send/receive is working. Is there a solution for this?
> I don't have any add-ins in use, so other than the SP2 update, I don't know
> what could be causing this.
 
T

TVRDUw

Update, I can create emails and notes fine, but cannot create contacts or

tasks. I've run PC Tools registry cleaner but still have problems. I'm going

to create a new Outlook profile. If that doesn't work then.....

"MTCS" wrote:


> I double checked the add-ins. 3 of them had re-appeared after the SP2 update.
> I've removed them and restarted. I've also run SCANOST. Still can't create
> new calendar items. Outlook does synchronise calendar items created from
> another PC using the same exchange account. weird.
> I'm thinking of removing Office and cleaning up the registry as I've had
> problems with outlook (connecting to the exchange mail account which takes
> ages) but before I do I'm wondering if Outlook knows it's running on a laptop
> rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
> and some time ago I had to re-install Vista for an unrelated issue, and prior
> ro re-installing I had the exchange mail problem, then after the re-install I
> still had the problem which is why I'm wondering if Outlook knows the device
> type. Perhaps I can convince it that its running on a desktop. I have a
> desktop PC running Vista x64 with no issues with Outlook 2007 at all using
> the same exchange mail account. Any thoughts would be appreciated!

> "MTCS" wrote:
>
> > I've installed SP2 for Office 2007. I use an Exchange Mail account with
> > Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> > calendar items. When I click on the 'save & close' button in the ribbon bar
> > of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> > message in the notification area saying the connection to exchange is
> > unavailable, yet Outlook reports I am connected to the exchange server and
> > send/receive is working. Is there a solution for this?
> > I don't have any add-ins in use, so other than the SP2 update, I don't know
> > what could be causing this.
 
T

TVRDUw

A new Outlook profile didn't help. I could not make Outlook connect to the

exchange server at all, yet I can do so on another PC with Office SP2

installed. I believe installing Office SP2 has messed up Outlook. I'm going

to uninstall SP2 and see if Outlook returns to normal.

"MTCS" wrote:


> Update, I can create emails and notes fine, but cannot create contacts or
> tasks. I've run PC Tools registry cleaner but still have problems. I'm going
> to create a new Outlook profile. If that doesn't work then.....

> "MTCS" wrote:
>
> > I double checked the add-ins. 3 of them had re-appeared after the SP2 update.
> > I've removed them and restarted. I've also run SCANOST. Still can't create
> > new calendar items. Outlook does synchronise calendar items created from
> > another PC using the same exchange account. weird.
> > I'm thinking of removing Office and cleaning up the registry as I've had
> > problems with outlook (connecting to the exchange mail account which takes
> > ages) but before I do I'm wondering if Outlook knows it's running on a laptop
> > rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
> > and some time ago I had to re-install Vista for an unrelated issue, and prior
> > ro re-installing I had the exchange mail problem, then after the re-install I
> > still had the problem which is why I'm wondering if Outlook knows the device
> > type. Perhaps I can convince it that its running on a desktop. I have a
> > desktop PC running Vista x64 with no issues with Outlook 2007 at all using
> > the same exchange mail account. Any thoughts would be appreciated!
> > "MTCS" wrote:
> >
> > > I've installed SP2 for Office 2007. I use an Exchange Mail account with
> > > Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> > > message in the notification area saying the connection to exchange is
> > > unavailable, yet Outlook reports I am connected to the exchange server and
> > > send/receive is working. Is there a solution for this?
> > > I don't have any add-ins in use, so other than the SP2 update, I don't know
> > > what could be causing this.
 
T

TVRDUw

Uninstalled SP2. Problem still remains. I couldn't do a system restore,

although it's turned on, there aren't any restore points. think my Vista

installation must be corrupt, so I'm go revert to original system image.

It's a shame about this. Office SP2 made Outlook startup and shutdown much

faster on my desktop PC, but it's not done me any favours on the laptop.

"MTCS" wrote:


> A new Outlook profile didn't help. I could not make Outlook connect to the
> exchange server at all, yet I can do so on another PC with Office SP2
> installed. I believe installing Office SP2 has messed up Outlook. I'm going
> to uninstall SP2 and see if Outlook returns to normal.

> "MTCS" wrote:
>
> > Update, I can create emails and notes fine, but cannot create contacts or
> > tasks. I've run PC Tools registry cleaner but still have problems. I'm going
> > to create a new Outlook profile. If that doesn't work then.....
> > "MTCS" wrote:
> >
> > > I double checked the add-ins. 3 of them had re-appeared after the SP2 update.
> > > I've removed them and restarted. I've also run SCANOST. Still can't create
> > > new calendar items. Outlook does synchronise calendar items created from
> > > another PC using the same exchange account. weird.
> > > I'm thinking of removing Office and cleaning up the registry as I've had
> > > problems with outlook (connecting to the exchange mail account which takes
> > > ages) but before I do I'm wondering if Outlook knows it's running on a laptop
> > > rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
> > > and some time ago I had to re-install Vista for an unrelated issue, and prior
> > > ro re-installing I had the exchange mail problem, then after the re-install I
> > > still had the problem which is why I'm wondering if Outlook knows the device
> > > type. Perhaps I can convince it that its running on a desktop. I have a
> > > desktop PC running Vista x64 with no issues with Outlook 2007 at all using
> > > the same exchange mail account. Any thoughts would be appreciated!
> > > > "MTCS" wrote:
> > > > > I've installed SP2 for Office 2007. I use an Exchange Mail account with
> > > > Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> > > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > > of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> > > > message in the notification area saying the connection to exchange is
> > > > unavailable, yet Outlook reports I am connected to the exchange server and
> > > > send/receive is working. Is there a solution for this?
> > > > I don't have any add-ins in use, so other than the SP2 update, I don't know
> > > > what could be causing this.
 
O

oelett@googlemail.com

On 30 Apr., 00:18, MTCS <M...> wrote:
> UninstalledSP2. Problem still remains. I couldn't do a system restore,
> although it's turned on, there aren't any restore points.  think my Vista
> installation must be corrupt, so I'm go revert to original system image.

> It's a shame about this. OfficeSP2madeOutlookstartup and shutdown much
> faster on my desktop PC, but it's not done me any favours on the laptop.

> "MTCS" wrote:
> > A newOutlookprofile didn't help. I could not makeOutlookconnect to the
> > exchange server at all, yet I can do so on another PC with OfficeSP2
> > installed. I believe installing OfficeSP2has messed upOutlook. I'm going
> > to uninstallSP2and see ifOutlookreturns to normal.

>
> > "MTCS" wrote:

>
> > > Update, I can create emails and notes fine, but cannot create contacts or
> > > tasks. I've run PC Tools registry cleaner but still haveproblems. I'mgoing
> > > to create a newOutlookprofile. If that doesn't work then.....

>
> > > "MTCS" wrote:

>
> > > > I double checked the add-ins. 3 of them had re-appeared after theSP2update.
> > > > I've removed them and restarted. I've also run SCANOST. Still can'tcreate
> > > > new calendar items.Outlookdoes synchronise calendar items created from
> > > > another PC using the same exchange account. weird.
> > > > I'm thinking of removing Office and cleaning up the registry as I've had
> > > >problemswithoutlook(connecting to the exchange mail account which takes
> > > > ages) but before I do I'm wondering ifOutlookknows it's running on a laptop
> > > > rather than a PC? I use Vista Ultimate x64 on this laptop (latitudee6400)
> > > > and some time ago I had to re-install Vista for an unrelated issue,and prior
> > > > ro re-installing I had the exchange mail problem, then after the re-install I
> > > > still had the problem which is why I'm wondering ifOutlookknows thedevice
> > > > type. Perhaps I can convince it that its running on a desktop. I have a
> > > > desktop PC running Vista x64 with no issues withOutlook2007at all using
> > > > the same exchange mail account. Any thoughts would be appreciated!

>
> > > > "MTCS" wrote:

>
> > > > > I've installedSP2for Office2007. I use an Exchange Mail account with
> > > > >Outlook2007. It is sending and receiving mail, but I'm unable to save new
> > > > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > > > of a new calendar item,Outlookwaits for a few seconds, then I geta bubble
> > > > > message in the notification area saying the connection to exchange is
> > > > > unavailable, yetOutlookreports I am connected to the exchange server and
> > > > > send/receive is working. Is there a solution for this?
> > > > > I don't have any add-ins in use, so other than theSP2update, I don't know
> > > > > what could be causing this.


I have the same problems. Installed the SP2, could not save

appointments. Outlook says, it has to be connected to the exchange

server and has to be online.

So I turned off the Exchange Cached Mode to work completely online.

After that, I got no connection to the exchange server (2007).

Deleted my profile, created a new one, nothing helped.

So, I uninstalled the SP2, same malfunction.

The only solution was to reinstall outlook without sp2.
 
T

TVRDUw

"oelett@googlemail.com" wrote:


> On 30 Apr., 00:18, MTCS <M...> wrote:
> > UninstalledSP2. Problem still remains. I couldn't do a system restore,
> > although it's turned on, there aren't any restore points. think my Vista
> > installation must be corrupt, so I'm go revert to original system image.
> > It's a shame about this. OfficeSP2madeOutlookstartup and shutdown much
> > faster on my desktop PC, but it's not done me any favours on the laptop.
> > "MTCS" wrote:
> > > A newOutlookprofile didn't help. I could not makeOutlookconnect to the
> > > exchange server at all, yet I can do so on another PC with OfficeSP2
> > > installed. I believe installing OfficeSP2has messed upOutlook. I'm going
> > > to uninstallSP2and see ifOutlookreturns to normal.

> >
> > > "MTCS" wrote:

> >
> > > > Update, I can create emails and notes fine, but cannot create contacts or
> > > > tasks. I've run PC Tools registry cleaner but still haveproblems. I'm going
> > > > to create a newOutlookprofile. If that doesn't work then.....

> >
> > > > "MTCS" wrote:

> >
> > > > > I double checked the add-ins. 3 of them had re-appeared after theSP2update.
> > > > > I've removed them and restarted. I've also run SCANOST. Still can't create
> > > > > new calendar items.Outlookdoes synchronise calendar items created from
> > > > > another PC using the same exchange account. weird.
> > > > > I'm thinking of removing Office and cleaning up the registry as I've had
> > > > >problemswithoutlook(connecting to the exchange mail account which takes
> > > > > ages) but before I do I'm wondering ifOutlookknows it's running on a laptop
> > > > > rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
> > > > > and some time ago I had to re-install Vista for an unrelated issue, and prior
> > > > > ro re-installing I had the exchange mail problem, then after the re-install I
> > > > > still had the problem which is why I'm wondering ifOutlookknows the device
> > > > > type. Perhaps I can convince it that its running on a desktop. I have a
> > > > > desktop PC running Vista x64 with no issues withOutlook2007at all using
> > > > > the same exchange mail account. Any thoughts would be appreciated!

> >
> > > > > "MTCS" wrote:

> >
> > > > > > I've installedSP2for Office2007. I use an Exchange Mail account with
> > > > > >Outlook2007. It is sending and receiving mail, but I'm unable to save new
> > > > > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > > > > of a new calendar item,Outlookwaits for a few seconds, then I get a bubble
> > > > > > message in the notification area saying the connection to exchange is
> > > > > > unavailable, yetOutlookreports I am connected to the exchange server and
> > > > > > send/receive is working. Is there a solution for this?
> > > > > > I don't have any add-ins in use, so other than theSP2update, I don't know
> > > > > > what could be causing this.


> I have the same problems. Installed the SP2, could not save
> appointments. Outlook says, it has to be connected to the exchange
> server and has to be online.
> So I turned off the Exchange Cached Mode to work completely online.
> After that, I got no connection to the exchange server (2007).
> Deleted my profile, created a new one, nothing helped.
> So, I uninstalled the SP2, same malfunction.
> The only solution was to reinstall outlook without sp2.
>


Thanks oelett. I'm re-installing the Vista plus updates, then Office 2007.

I'm going to install SP2 before defining the Exchange mail account in

Outlook. I'm hoping a fresh install will work better with the account than an

upgraded one. If it doesn't then perhaps there are issues with hosted

exchange mail accounts.
 
A

azumafuji

On Apr 29, 5:26 am, MTCS <M...> wrote:
> I've installed SP2 for Office 2007. I use an Exchange Mail account with
> Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> calendar items. When I click on the 'save & close' button in the ribbon bar
> of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> message in the notification area saying the connection to exchange is
> unavailable, yet Outlook reports I am connected to the exchange server and
> send/receive is working. Is there a solution for this?
> I don't have any add-ins in use, so other than the SP2 update, I don't know
> what could be causing this.


Same problem here. I have not found a solution yet so I may wait for

the Windows 7 RC and just reinstall Office on that. Hopefully there

is a fix soon.
 
T

TVRDUw

"MTCS" wrote:



> "oelett@googlemail.com" wrote:
>
> > On 30 Apr., 00:18, MTCS <M...> wrote:
> > > UninstalledSP2. Problem still remains. I couldn't do a system restore,
> > > although it's turned on, there aren't any restore points. think my Vista
> > > installation must be corrupt, so I'm go revert to original system image.
> > > > It's a shame about this. OfficeSP2madeOutlookstartup and shutdown much
> > > faster on my desktop PC, but it's not done me any favours on the laptop.
> > > > "MTCS" wrote:
> > > > A newOutlookprofile didn't help. I could not makeOutlookconnect to the
> > > > exchange server at all, yet I can do so on another PC with OfficeSP2
> > > > installed. I believe installing OfficeSP2has messed upOutlook. I'm going
> > > > to uninstallSP2and see ifOutlookreturns to normal.
> > > > > "MTCS" wrote:
> > > > > > Update, I can create emails and notes fine, but cannot create contacts or
> > > > > tasks. I've run PC Tools registry cleaner but still haveproblems. I'm going
> > > > > to create a newOutlookprofile. If that doesn't work then.....
> > > > > > "MTCS" wrote:
> > > > > > > I double checked the add-ins. 3 of them had re-appeared after theSP2update.
> > > > > > I've removed them and restarted. I've also run SCANOST. Still can't create
> > > > > > new calendar items.Outlookdoes synchronise calendar items created from
> > > > > > another PC using the same exchange account. weird.
> > > > > > I'm thinking of removing Office and cleaning up the registry as I've had
> > > > > >problemswithoutlook(connecting to the exchange mail account which takes
> > > > > > ages) but before I do I'm wondering ifOutlookknows it's running on a laptop
> > > > > > rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
> > > > > > and some time ago I had to re-install Vista for an unrelated issue, and prior
> > > > > > ro re-installing I had the exchange mail problem, then after the re-install I
> > > > > > still had the problem which is why I'm wondering ifOutlookknows the device
> > > > > > type. Perhaps I can convince it that its running on a desktop. I have a
> > > > > > desktop PC running Vista x64 with no issues withOutlook2007at all using
> > > > > > the same exchange mail account. Any thoughts would be appreciated!
> > > > > > > "MTCS" wrote:
> > > > > > > > I've installedSP2for Office2007. I use an Exchange Mail account with
> > > > > > >Outlook2007. It is sending and receiving mail, but I'm unable to save new
> > > > > > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > > > > > of a new calendar item,Outlookwaits for a few seconds, then I get a bubble
> > > > > > > message in the notification area saying the connection to exchange is
> > > > > > > unavailable, yetOutlookreports I am connected to the exchange server and
> > > > > > > send/receive is working. Is there a solution for this?
> > > > > > > I don't have any add-ins in use, so other than theSP2update, I don't know
> > > > > > > what could be causing this.

> > I have the same problems. Installed the SP2, could not save
> > appointments. Outlook says, it has to be connected to the exchange
> > server and has to be online.
> > So I turned off the Exchange Cached Mode to work completely online.
> > After that, I got no connection to the exchange server (2007).
> > Deleted my profile, created a new one, nothing helped.
> > So, I uninstalled the SP2, same malfunction.
> > The only solution was to reinstall outlook without sp2.
> >


> Thanks oelett. I'm re-installing the Vista plus updates, then Office 2007.
> I'm going to install SP2 before defining the Exchange mail account in
> Outlook. I'm hoping a fresh install will work better with the account than an
> upgraded one. If it doesn't then perhaps there are issues with hosted
> exchange mail accounts.


I did the fresh install. totally fresh system. Installed Outlook 2007 plus

all updates, then SP2. Created the exchange account. Outlook is unable to

connect to the exchange server. No problems with other Outlooks, so SP2

definately breaks it. I've restored the affected systems back to Outlook with

SP1 and updates, and disabled SP2 from automatically installing on them.

I contacted Microsoft. As I run a small business using the OEM version they

wanted £200 off me to proceed, so newsgroups and forums are my only recourse.

I'm of course not at all happy with Microsoft's response after first breaking

Outlook and wasting many hours of my time. I welcome the improvements to

speed in Outlook that SP2 is meant to bring but I do wonder how much testing

it has undergone. I'd be happy to work with Microsoft to identify and fix

this problem but how do you go about doing it without Microsoft asking for

money?
 
H

heino.vanwaelem@gmail.com

On May 4, 3:24 pm, MTCS <M...> wrote:
> "MTCS" wrote:
>
> > "oel...@googlemail.com" wrote:

>
> > > On 30 Apr., 00:18, MTCS <M...> wrote:
> > > > UninstalledSP2. Problem still remains. I couldn't do a system restore,
> > > > although it's turned on, there aren't any restore points.  think my Vista
> > > > installation must be corrupt, so I'm go revert to original system image.

>
> > > > It's a shame about this. OfficeSP2madeOutlookstartup and shutdown much
> > > > faster on my desktop PC, but it's not done me any favours on the laptop.

>
> > > > "MTCS" wrote:
> > > > > A newOutlookprofile didn't help. I could not makeOutlookconnect to the
> > > > > exchange server at all, yet I can do so on another PC with OfficeSP2
> > > > > installed. I believe installing OfficeSP2has messed upOutlook. I'm going
> > > > > to uninstallSP2and see ifOutlookreturns to normal.

>
> > > > > "MTCS" wrote:

>
> > > > > > Update, I can create emails and notes fine, but cannot create contacts or
> > > > > > tasks. I've run PC Tools registry cleaner but still haveproblems. I'm going
> > > > > > to create a newOutlookprofile. If that doesn't work then.....

>
> > > > > > "MTCS" wrote:

>
> > > > > > > I double checked the add-ins. 3 of them had re-appeared aftertheSP2update.
> > > > > > > I've removed them and restarted. I've also run SCANOST. Stillcan't create
> > > > > > > new calendar items.Outlookdoes synchronise calendar items created from
> > > > > > > another PC using the same exchange account. weird.
> > > > > > > I'm thinking of removing Office and cleaning up the registry as I've had
> > > > > > >problemswithoutlook(connecting to the exchange mail account which takes
> > > > > > > ages) but before I do I'm wondering ifOutlookknows it's running on a laptop
> > > > > > > rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
> > > > > > > and some time ago I had to re-install Vista for an unrelated issue, and prior
> > > > > > > ro re-installing I had the exchange mail problem, then after the re-install I
> > > > > > > still had the problem which is why I'm wondering ifOutlookknows the device
> > > > > > > type. Perhaps I can convince it that its running on a desktop.. I have a
> > > > > > > desktop PC running Vista x64 with no issues withOutlook2007atall using
> > > > > > > the same exchange mail account. Any thoughts would be appreciated!

>
> > > > > > > "MTCS" wrote:

>
> > > > > > > > I've installedSP2for Office2007. I use an Exchange Mail account with
> > > > > > > >Outlook2007. It is sending and receiving mail, but I'm unable to save new
> > > > > > > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > > > > > > of a new calendar item,Outlookwaits for a few seconds, thenI get a bubble
> > > > > > > > message in the notification area saying the connection to exchange is
> > > > > > > > unavailable, yetOutlookreports I am connected to the exchange server and
> > > > > > > > send/receive is working. Is there a solution for this?
> > > > > > > > I don't have any add-ins in use, so other than theSP2update, I don't know
> > > > > > > > what could be causing this.

>
> > > I have the same problems. Installed the SP2, could not save
> > > appointments. Outlook says, it has to be connected to the exchange
> > > server and has to be online.
> > > So I turned off the Exchange Cached Mode to work completely online.
> > > After that, I got no connection to the exchange server (2007).
> > > Deleted my profile, created a new one, nothing helped.
> > > So, I uninstalled the SP2, same malfunction.
> > > The only solution was to reinstall outlook without sp2.

>
> > Thanks oelett. I'm re-installing the Vista plus updates, then Office 2007.
> > I'm going to install SP2 before defining the Exchange mail account in
> > Outlook. I'm hoping a fresh install will work better with the account than an
> > upgraded one. If it doesn't then perhaps there are issues with hosted
> > exchange mail accounts.


> I did the fresh install. totally fresh system. Installed Outlook 2007 plus
> all updates, then SP2. Created the exchange account. Outlook is unable to
> connect to the exchange server. No problems with other Outlooks, so SP2
> definately breaks it. I've restored the affected systems back to Outlook with
> SP1 and updates, and disabled SP2 from automatically installing on them.

> I contacted Microsoft. As I run a small business using the OEM version they
> wanted £200 off me to proceed, so newsgroups and forums are my only recourse.
> I'm of course not at all happy with Microsoft's response after first breaking
> Outlook and wasting many hours of my time. I welcome the improvements to
> speed in Outlook that SP2 is meant to bring but I do wonder how much testing
> it has undergone. I'd be happy to work with Microsoft to identify and fix
> this problem but how do you go about doing it without Microsoft asking for
> money?


Hello,

i had exactly the same problem right after installing Office 2007 SP2

with Exchange 2007 SP1 and it was actually a very stupid problem. i

think outlook contacted the exchange server via netbios name (which

worked before SP2), i changed it in account settings to the FQDN name

and it worked all like a charm. but first make sure your dns settings

are able to resolve to the FQDN of your exchange server. this was for

me not the case at first. my primary dns was my home router, i had no

secondary adress. i'm almost sure a dns problem is the source of this

problem..

hope you find this useful.

best regards
 
T

TVRDUw

"heino.vanwaelem@gmail.com" wrote:


> On May 4, 3:24 pm, MTCS <M...> wrote:
> > "MTCS" wrote:
> >
> > > "oel...@googlemail.com" wrote:

> >
> > > > On 30 Apr., 00:18, MTCS <M...> wrote:
> > > > > UninstalledSP2. Problem still remains. I couldn't do a system restore,
> > > > > although it's turned on, there aren't any restore points. think my Vista
> > > > > installation must be corrupt, so I'm go revert to original system image.

> >
> > > > > It's a shame about this. OfficeSP2madeOutlookstartup and shutdown much
> > > > > faster on my desktop PC, but it's not done me any favours on the laptop.

> >
> > > > > "MTCS" wrote:
> > > > > > A newOutlookprofile didn't help. I could not makeOutlookconnect to the
> > > > > > exchange server at all, yet I can do so on another PC with OfficeSP2
> > > > > > installed. I believe installing OfficeSP2has messed upOutlook. I'm going
> > > > > > to uninstallSP2and see ifOutlookreturns to normal.

> >
> > > > > > "MTCS" wrote:

> >
> > > > > > > Update, I can create emails and notes fine, but cannot create contacts or
> > > > > > > tasks. I've run PC Tools registry cleaner but still haveproblems. I'm going
> > > > > > > to create a newOutlookprofile. If that doesn't work then.....

> >
> > > > > > > "MTCS" wrote:

> >
> > > > > > > > I double checked the add-ins. 3 of them had re-appeared after theSP2update.
> > > > > > > > I've removed them and restarted. I've also run SCANOST. Still can't create
> > > > > > > > new calendar items.Outlookdoes synchronise calendar items created from
> > > > > > > > another PC using the same exchange account. weird.
> > > > > > > > I'm thinking of removing Office and cleaning up the registry as I've had
> > > > > > > >problemswithoutlook(connecting to the exchange mail account which takes
> > > > > > > > ages) but before I do I'm wondering ifOutlookknows it's running on a laptop
> > > > > > > > rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
> > > > > > > > and some time ago I had to re-install Vista for an unrelated issue, and prior
> > > > > > > > ro re-installing I had the exchange mail problem, then after the re-install I
> > > > > > > > still had the problem which is why I'm wondering ifOutlookknows the device
> > > > > > > > type. Perhaps I can convince it that its running on a desktop.. I have a
> > > > > > > > desktop PC running Vista x64 with no issues withOutlook2007at all using
> > > > > > > > the same exchange mail account. Any thoughts would be appreciated!

> >
> > > > > > > > "MTCS" wrote:

> >
> > > > > > > > > I've installedSP2for Office2007. I use an Exchange Mail account with
> > > > > > > > >Outlook2007. It is sending and receiving mail, but I'm unable to save new
> > > > > > > > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > > > > > > > of a new calendar item,Outlookwaits for a few seconds, then I get a bubble
> > > > > > > > > message in the notification area saying the connection to exchange is
> > > > > > > > > unavailable, yetOutlookreports I am connected to the exchange server and
> > > > > > > > > send/receive is working. Is there a solution for this?
> > > > > > > > > I don't have any add-ins in use, so other than theSP2update, I don't know
> > > > > > > > > what could be causing this.

> >
> > > > I have the same problems. Installed the SP2, could not save
> > > > appointments. Outlook says, it has to be connected to the exchange
> > > > server and has to be online.
> > > > So I turned off the Exchange Cached Mode to work completely online.
> > > > After that, I got no connection to the exchange server (2007).
> > > > Deleted my profile, created a new one, nothing helped.
> > > > So, I uninstalled the SP2, same malfunction.
> > > > The only solution was to reinstall outlook without sp2.

> >
> > > Thanks oelett. I'm re-installing the Vista plus updates, then Office 2007.
> > > I'm going to install SP2 before defining the Exchange mail account in
> > > Outlook. I'm hoping a fresh install will work better with the account than an
> > > upgraded one. If it doesn't then perhaps there are issues with hosted
> > > exchange mail accounts.

> > I did the fresh install. totally fresh system. Installed Outlook 2007 plus
> > all updates, then SP2. Created the exchange account. Outlook is unable to
> > connect to the exchange server. No problems with other Outlooks, so SP2
> > definately breaks it. I've restored the affected systems back to Outlook with
> > SP1 and updates, and disabled SP2 from automatically installing on them.
> > I contacted Microsoft. As I run a small business using the OEM version they
> > wanted £200 off me to proceed, so newsgroups and forums are my only recourse.
> > I'm of course not at all happy with Microsoft's response after first breaking
> > Outlook and wasting many hours of my time. I welcome the improvements to
> > speed in Outlook that SP2 is meant to bring but I do wonder how much testing
> > it has undergone. I'd be happy to work with Microsoft to identify and fix
> > this problem but how do you go about doing it without Microsoft asking for
> > money?


> Hello,
> i had exactly the same problem right after installing Office 2007 SP2
> with Exchange 2007 SP1 and it was actually a very stupid problem. i
> think outlook contacted the exchange server via netbios name (which
> worked before SP2), i changed it in account settings to the FQDN name
> and it worked all like a charm. but first make sure your dns settings
> are able to resolve to the FQDN of your exchange server. this was for
> me not the case at first. my primary dns was my home router, i had no
> secondary adress. i'm almost sure a dns problem is the source of this
> problem..
> hope you find this useful.
> best regards
>


Thanks for that. I am able to ping the FQDN of the exchange server (internet

based) from behind my router, so doesn't that mean it resolves?

Do you think I should update my ethernet adapter and manually assign the

primary and secondary DNS addresses provided by my ISP? Is that what you did?
 
T

TVRDUw

"azumafuji" wrote:


> On Apr 29, 5:26 am, MTCS <M...> wrote:
> > I've installed SP2 for Office 2007. I use an Exchange Mail account with
> > Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> > calendar items. When I click on the 'save & close' button in the ribbon bar
> > of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> > message in the notification area saying the connection to exchange is
> > unavailable, yet Outlook reports I am connected to the exchange server and
> > send/receive is working. Is there a solution for this?
> > I don't have any add-ins in use, so other than the SP2 update, I don't know
> > what could be causing this.


> Same problem here. I have not found a solution yet so I may wait for
> the Windows 7 RC and just reinstall Office on that. Hopefully there
> is a fix soon.
>


I installed Vista SP2 (x64) before re-installing Office 2007 SP2. I'm now

able save calendar items. I'm using the same Office 2007 SP2 installer

package I used before. The package searches for updates before installing, so

perhaps it installed a solution, or maybe it's related to installing Vista

SP2 first.

HTH

Mike
 
S

steve.hoek@gmail.com

On May 27, 9:12 am, MTCS <M...> wrote:
> "azumafuji" wrote:
> > On Apr 29, 5:26 am, MTCS <M...> wrote:
> > > I've installed SP2 for Office 2007. I use an Exchange Mail account with
> > > Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > of a new calendar item, Outlook waits for a few seconds, then I get abubble
> > > message in the notification area saying the connection to exchange is
> > > unavailable, yet Outlook reports I am connected to the exchange server and
> > > send/receive is working. Is there a solution for this?
> > > I don't have any add-ins in use, so other than the SP2 update, I don't know
> > > what could be causing this.

>
> > Same problem here.  I have not found a solution yet so I may wait for
> > the Windows 7 RC and just reinstall Office on that.  Hopefully there
> > is a fix soon.


> I installed Vista SP2 (x64) before re-installing Office 2007 SP2. I'm now
> able save calendar items. I'm using the same Office 2007 SP2 installer
> package I used before. The package searches for updates before installing, so
> perhaps it installed a solution, or maybe it's related to installing Vista
> SP2 first.
> HTH
> Mike


I was able to correct the problem on my XP machines by installing the

post-SP2 Outlook hotfix described in KB968858.

I couldn't wait for the request to go through, so I got it from

thehotfixshare.net
 
G

greyhair66@sbcglobal.net

On Apr 29, 6:26 am, MTCS <M...> wrote:
> I've installed SP2 for Office 2007. I use an Exchange Mail account with
> Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> calendar items. When I click on the 'save & close' button in the ribbon bar
> of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> message in the notification area saying the connection to exchange is
> unavailable, yet Outlook reports I am connected to the exchange server and
> send/receive is working. Is there a solution for this?
> I don't have any add-ins in use, so other than the SP2 update, I don't know
> what could be causing this.


By chance I've found that if I take Outlook "Offline" and post the

calendar item, and then go back "Online" that the item stays in the

Calendar.

Quick work around...not a fix. KB968858 was mentioned below in the

thread. I"ll be looking at that next. I agree with everything said so

far, I've got the same account still running on a non-vista non Office

2007 machine and it still syncs and operates fine.
 
B

brent

MTCS,

I have just now started having this problem with my Vista SP2 32-bit laptop

with Office 2007 SP2. My 64-bit Vista PC with Office 2007 SP2 is perfectly

fine. Were you ever able to solve this?

-Brent

"MTCS" wrote:


> "azumafuji" wrote:
>
> > On Apr 29, 5:26 am, MTCS <M...> wrote:
> > > I've installed SP2 for Office 2007. I use an Exchange Mail account with
> > > Outlook 2007. It is sending and receiving mail, but I'm unable to save new
> > > calendar items. When I click on the 'save & close' button in the ribbon bar
> > > of a new calendar item, Outlook waits for a few seconds, then I get a bubble
> > > message in the notification area saying the connection to exchange is
> > > unavailable, yet Outlook reports I am connected to the exchange server and
> > > send/receive is working. Is there a solution for this?
> > > I don't have any add-ins in use, so other than the SP2 update, I don't know
> > > what could be causing this.

> > Same problem here. I have not found a solution yet so I may wait for
> > the Windows 7 RC and just reinstall Office on that. Hopefully there
> > is a fix soon.
> >


> I installed Vista SP2 (x64) before re-installing Office 2007 SP2. I'm now
> able save calendar items. I'm using the same Office 2007 SP2 installer
> package I used before. The package searches for updates before installing, so
> perhaps it installed a solution, or maybe it's related to installing Vista
> SP2 first.
> HTH
> Mike
 
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