How do I make a rule on incoming mail that excludes Junk mail?

  • Thread starter Jacob
  • Start date Views 1,872
Status
Not open for further replies.
J

Jacob

I want to move a copy of incoming mail to a folder, but I want to exclude

Junk mail. Any ideas?

Thanks
 
M

Milly Staples [MVP - Outlook]

What version of Outlook and what happened when you tried? Junk rules

normally run first. What order are your rules displayed in?


After furious head scratching, Jacob asked:

| I want to move a copy of incoming mail to a folder, but I want to

| exclude Junk mail. Any ideas?

|

| Thanks
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Rules normally run after junk but rules ran first in one version. I'm pretty

sure that was fixed in an SP. Do you have the latest updates installed for

your version?

"Jacob" <Jacob> wrote in message

news:02D21C87-2DF3-4242-B49B-6A76EE30D8C5@microsoft.com...
> I want to move a copy of incoming mail to a folder, but I want to exclude
> Junk mail. Any ideas?

> Thanks
 
V

VanguardLH

Jacob wrote:


> I want to move a copy of incoming mail to a folder, but I want to exclude
> Junk mail.


Since there is no way to define a rule that handles the junk filtering

(i.e., disable the junk filter option and use a rule for junk filtering),

you cannot dictate where in your set of rules as to when junk filtering gets

applied. Outlook applies its junk filter before exercising the rules. Spam

filtering is a guessing game. Your rules test on known qualities of an

e-mail. Spam filtering should apply to unknown e-mails so it should be

performed last but Microsoft didn't do it that way in their e-mail clients.

This is why I turned off junk filtering and instead use a 3rd party

anti-spam product to tag the suspect e-mails. I create a rule that looks

for the spam tag and I decide where where in my set of rules to place that

spam handling rule. For blacklist rules (that delete e-mails), I don't care

if the e-mail was spam or not. For whitelist rules (that keep the e-mails

in the inbox or move to a special folder), they should never be handled as

spam. For junk rules (e-mails that has some bad quality where I delete them

or move into the junk folder where auto-archive permanently deletes them

after 3 days), I don't care whether they were spam or not. Those are known

e-mails. The guessing performed by spam filters should be performed on the

rest of the e-mails (on the unknown e-mails).

I have rules that want to keep some known e-mails (i.e., they have a quality

that tags them, to me, as good e-mails) yet Outlook's junk filter will tag

them as junk. Those are false positives and a problem with every spam

filtering scheme. That's why the guessing on unknown e-mails should be

performed after the testing of your rules against known e-mails (i.e.,

having some quality that you decide on the handling action regardless of

whether a spam filter thinks an e-mail is spam or ham).

You could turn off Outlook's junk filter and rely on external client- or

server-side spam filters. You could set it to Low and hope that Outlook's

junk filter doesn't generate too many false positives on your known e-mails

(those that match on a rule).
 
Status
Not open for further replies.
Top