New Outlook 2007 missing Outlook.pst; lost newly received emails

  • Thread starter Suzy
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S

Suzy

Hi

my hard drive on my laptop crashed - but I had a week old backup.

I opened up my old laptop running XP/2003 and uninstalled Office 2003 (which

also had LiveMeeting installed). I didn't uninstall LiveMeeting.

I Installed Office 2007 and wasn't going to use my backed up Outlook.pst

file because I thought it was a good opportunity to start again and backup

emails in my Explorer folders (outside Outlook). I'm also hopeful my crashed

laptop will be able to recover and I just wanted to copy the new emails

across.

But the new install of Outlook didn't install an Outlook.pst or Archive.pst

file.

So, I then placed my backed up Outlook.pst file and Archive.pst file into

the \Local Settings\Application Data\Microsoft\Outlook directory, started

Outlook and it opened. It was looking for some old data files that I used to

have in my Outlook build but not for at least 6 months. And I was also

prompted for the Symantec addin dll vpmsece3.dll which is not part of my

current (crashed build) either. I don't use Symantec and haven't for a few

years.

The main issue with using the backed up Outlook.pst file is that my new

email, while I can see it loading up (said I had received 66 emails last

night) - but they are not visible. Aaaaah!

I use AVG professional - and following this and some googling, I disable the

email scanner; but I still seem to receive the emails, but they are not

visible.

I have a second account (an exchange account) that I recieve emails from

when I'm in a client's office; in case that is significant information. But

when I am in the office I just receive the exchange email into my Inbox.

Can anyone help - even just to get a clean Outlook.pst install would at

least help him receive my emails.

Secondly, if you could help me find the 'lost' recently received emails that

would be fantastic.

PS I have a big meeting on Tuesday morning where I need LiveMeeting, and

didn't want to uninstall it just incase i couldn't get it back again. But if

I have to uninstall, I'll do it.
 
D

DL

If you uninstalled OL2003 and installed OL2007 it would have used the

previous profile and previous data files.

You would need to open your backup data file within OL via File>Open>Data

file.....backup

To create a new Profile, with OL closed use the mail applet in Control Panel

"Suzy" <Suzy> wrote in message

news:7BD3B4DD-50D1-412C-AE40-98E27257A3EC@microsoft.com...
> Hi
> my hard drive on my laptop crashed - but I had a week old backup.
> I opened up my old laptop running XP/2003 and uninstalled Office 2003
> (which
> also had LiveMeeting installed). I didn't uninstall LiveMeeting.

> I Installed Office 2007 and wasn't going to use my backed up Outlook.pst
> file because I thought it was a good opportunity to start again and backup
> emails in my Explorer folders (outside Outlook). I'm also hopeful my
> crashed
> laptop will be able to recover and I just wanted to copy the new emails
> across.

> But the new install of Outlook didn't install an Outlook.pst or
> Archive.pst
> file.

> So, I then placed my backed up Outlook.pst file and Archive.pst file into
> the \Local Settings\Application Data\Microsoft\Outlook directory, started
> Outlook and it opened. It was looking for some old data files that I used
> to
> have in my Outlook build but not for at least 6 months. And I was also
> prompted for the Symantec addin dll vpmsece3.dll which is not part of my
> current (crashed build) either. I don't use Symantec and haven't for a
> few
> years.

> The main issue with using the backed up Outlook.pst file is that my new
> email, while I can see it loading up (said I had received 66 emails last
> night) - but they are not visible. Aaaaah!

> I use AVG professional - and following this and some googling, I disable
> the
> email scanner; but I still seem to receive the emails, but they are not
> visible.

> I have a second account (an exchange account) that I recieve emails from
> when I'm in a client's office; in case that is significant information.
> But
> when I am in the office I just receive the exchange email into my Inbox.

> Can anyone help - even just to get a clean Outlook.pst install would at
> least help him receive my emails.

> Secondly, if you could help me find the 'lost' recently received emails
> that
> would be fantastic.

> PS I have a big meeting on Tuesday morning where I need LiveMeeting, and
> didn't want to uninstall it just incase i couldn't get it back again. But
> if
> I have to uninstall, I'll do it.
 
S

Suzy

Re: New Outlook 2007 missing Outlook.pst; lost newly received emai

Thanks DL - glad someone is around on a Sunday.

I am a bit of a novice in this area of Outlook; I understand your suggestion

re importing the backed up file - that should be no problem.

I have gone into the Control Panel Mail applet, and clicked on the button

for adding multiple profiles, and Add, entered my details, but it then

started looking for a network connection on the server, and couldn't find

that. So I now have a new profile without an associated account - is that

right?

"DL" wrote:


> If you uninstalled OL2003 and installed OL2007 it would have used the
> previous profile and previous data files.
> You would need to open your backup data file within OL via File>Open>Data
> file.....backup
> To create a new Profile, with OL closed use the mail applet in Control Panel

> "Suzy" <Suzy> wrote in message
> news:7BD3B4DD-50D1-412C-AE40-98E27257A3EC@microsoft.com...
> > Hi
> > my hard drive on my laptop crashed - but I had a week old backup.
> > I opened up my old laptop running XP/2003 and uninstalled Office 2003
> > (which
> > also had LiveMeeting installed). I didn't uninstall LiveMeeting.
> > I Installed Office 2007 and wasn't going to use my backed up Outlook.pst
> > file because I thought it was a good opportunity to start again and backup
> > emails in my Explorer folders (outside Outlook). I'm also hopeful my
> > crashed
> > laptop will be able to recover and I just wanted to copy the new emails
> > across.
> > But the new install of Outlook didn't install an Outlook.pst or
> > Archive.pst
> > file.
> > So, I then placed my backed up Outlook.pst file and Archive.pst file into
> > the \Local Settings\Application Data\Microsoft\Outlook directory, started
> > Outlook and it opened. It was looking for some old data files that I used
> > to
> > have in my Outlook build but not for at least 6 months. And I was also
> > prompted for the Symantec addin dll vpmsece3.dll which is not part of my
> > current (crashed build) either. I don't use Symantec and haven't for a
> > few
> > years.
> > The main issue with using the backed up Outlook.pst file is that my new
> > email, while I can see it loading up (said I had received 66 emails last
> > night) - but they are not visible. Aaaaah!
> > I use AVG professional - and following this and some googling, I disable
> > the
> > email scanner; but I still seem to receive the emails, but they are not
> > visible.
> > I have a second account (an exchange account) that I recieve emails from
> > when I'm in a client's office; in case that is significant information.
> > But
> > when I am in the office I just receive the exchange email into my Inbox.
> > Can anyone help - even just to get a clean Outlook.pst install would at
> > least help him receive my emails.
> > Secondly, if you could help me find the 'lost' recently received emails
> > that
> > would be fantastic.
> > PS I have a big meeting on Tuesday morning where I need LiveMeeting, and
> > didn't want to uninstall it just incase i couldn't get it back again. But
> > if
> > I have to uninstall, I'll do it.


> .
>
 
S

Suzy

Re: New Outlook 2007 missing Outlook.pst; lost newly received emai

I have followed your instructions now - and I have a clean Inbox - for the

new pst - but when I do a S/R outlook counts off the eails its bringing in ,

ie 1 of 14 etc, but no mail comes into the Inbox.

Hopeing this just something I have missed... eeek!

"DL" wrote:


> If you uninstalled OL2003 and installed OL2007 it would have used the
> previous profile and previous data files.
> You would need to open your backup data file within OL via File>Open>Data
> file.....backup
> To create a new Profile, with OL closed use the mail applet in Control Panel

> "Suzy" <Suzy> wrote in message
> news:7BD3B4DD-50D1-412C-AE40-98E27257A3EC@microsoft.com...
> > Hi
> > my hard drive on my laptop crashed - but I had a week old backup.
> > I opened up my old laptop running XP/2003 and uninstalled Office 2003
> > (which
> > also had LiveMeeting installed). I didn't uninstall LiveMeeting.
> > I Installed Office 2007 and wasn't going to use my backed up Outlook.pst
> > file because I thought it was a good opportunity to start again and backup
> > emails in my Explorer folders (outside Outlook). I'm also hopeful my
> > crashed
> > laptop will be able to recover and I just wanted to copy the new emails
> > across.
> > But the new install of Outlook didn't install an Outlook.pst or
> > Archive.pst
> > file.
> > So, I then placed my backed up Outlook.pst file and Archive.pst file into
> > the \Local Settings\Application Data\Microsoft\Outlook directory, started
> > Outlook and it opened. It was looking for some old data files that I used
> > to
> > have in my Outlook build but not for at least 6 months. And I was also
> > prompted for the Symantec addin dll vpmsece3.dll which is not part of my
> > current (crashed build) either. I don't use Symantec and haven't for a
> > few
> > years.
> > The main issue with using the backed up Outlook.pst file is that my new
> > email, while I can see it loading up (said I had received 66 emails last
> > night) - but they are not visible. Aaaaah!
> > I use AVG professional - and following this and some googling, I disable
> > the
> > email scanner; but I still seem to receive the emails, but they are not
> > visible.
> > I have a second account (an exchange account) that I recieve emails from
> > when I'm in a client's office; in case that is significant information.
> > But
> > when I am in the office I just receive the exchange email into my Inbox.
> > Can anyone help - even just to get a clean Outlook.pst install would at
> > least help him receive my emails.
> > Secondly, if you could help me find the 'lost' recently received emails
> > that
> > would be fantastic.
> > PS I have a big meeting on Tuesday morning where I need LiveMeeting, and
> > didn't want to uninstall it just incase i couldn't get it back again. But
> > if
> > I have to uninstall, I'll do it.


> .
>
 
S

Suzy

OK - DL; somehow, I'm not sure how, but my emails are now arriving in my

Inbox. Phew. I just shut OL down and then went back into the Control

Panel/Mail and deleted the profiles and created new ones.

thanks.

I still don't know what happened to the initial 100 emails that went missing

though :-( But that's something that I can live with if I have to.

cheers Suzy

"Suzy" wrote:


> Hi
> my hard drive on my laptop crashed - but I had a week old backup.
> I opened up my old laptop running XP/2003 and uninstalled Office 2003 (which
> also had LiveMeeting installed). I didn't uninstall LiveMeeting.

> I Installed Office 2007 and wasn't going to use my backed up Outlook.pst
> file because I thought it was a good opportunity to start again and backup
> emails in my Explorer folders (outside Outlook). I'm also hopeful my crashed
> laptop will be able to recover and I just wanted to copy the new emails
> across.

> But the new install of Outlook didn't install an Outlook.pst or Archive.pst
> file.

> So, I then placed my backed up Outlook.pst file and Archive.pst file into
> the \Local Settings\Application Data\Microsoft\Outlook directory, started
> Outlook and it opened. It was looking for some old data files that I used to
> have in my Outlook build but not for at least 6 months. And I was also
> prompted for the Symantec addin dll vpmsece3.dll which is not part of my
> current (crashed build) either. I don't use Symantec and haven't for a few
> years.

> The main issue with using the backed up Outlook.pst file is that my new
> email, while I can see it loading up (said I had received 66 emails last
> night) - but they are not visible. Aaaaah!

> I use AVG professional - and following this and some googling, I disable the
> email scanner; but I still seem to receive the emails, but they are not
> visible.

> I have a second account (an exchange account) that I recieve emails from
> when I'm in a client's office; in case that is significant information. But
> when I am in the office I just receive the exchange email into my Inbox.

> Can anyone help - even just to get a clean Outlook.pst install would at
> least help him receive my emails.

> Secondly, if you could help me find the 'lost' recently received emails that
> would be fantastic.

> PS I have a big meeting on Tuesday morning where I need LiveMeeting, and
> didn't want to uninstall it just incase i couldn't get it back again. But if
> I have to uninstall, I'll do it.
 
W

wangdong

If you have problems with pst file, you can try a tool called

Advanced Outlook Repair. You can download a free demo version at

http://www.datanumen.com/aor/aor.exe . I think it is a useful repair

tool for you. It is easy to recover your PST file by using its wizard.

It is a powerful tool to recover messages, folders and other objects

from corrupt or damaged Microsoft Outlook PST files.

Detailed information about Advanced Outlook Repair can be found at

http://www.datanumen.com/aor/

WD.
 
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