Outlook 2003, Windows 7, crashing on Reminders

  • Thread starter ercanrua
  • Start date Views 3,030
E

ercanrua

Hi All.

I'm using Outlook 2003 SP3 on my new Windows 7 machine. All is fine in

Outlook until the reminder window needs to pop up. As soon as it does, with

maybe a second delay, the entire computer seizes and I need to power off to

reboot. None of the reminders actually load/display in the pop-up Reminders

window, though the title bar for the pop-up starts to count the number but

stalls on "1 Reminder".

Running Outlook in "safe" mode is just fine. The reminders pop-up opens no

problem and I just continue working. Running in "normal" mode, as long as

there's no event/reminder scheduled, everything is fine. If I can quickly

open the calendar and delete the event before the reminder pops up, all is

fine until the next reminder is triggered. If in "safe" mode I snooze the

event once it pops up, and then close & open Outlook again in "normal", I

have the same seizure issue once the reminder is triggered again.

Any suggestions? I've tried playing with the compatability

settings/troubleshooter to no avail -- running it in different XP settings

(though this is a clean install of Win7), running it as administrator, etc.

Help!!!!

Thanks.

Eric
 
M

Milly Staples [MVP - Outlook]

Open Outlook in Safe Mode and disable all add-ins. Then, start Outlook

normally, re-enable your add-ins one at a time, closing and starting Outlook

each time until you find the culprit. Once found, either uninstall it or

update it from the website where you got it from.


After furious head scratching, ercanrua asked:

| Hi All.

|

| I'm using Outlook 2003 SP3 on my new Windows 7 machine. All is fine

| in Outlook until the reminder window needs to pop up. As soon as it

| does, with maybe a second delay, the entire computer seizes and I

| need to power off to reboot. None of the reminders actually

| load/display in the pop-up Reminders window, though the title bar for

| the pop-up starts to count the number but stalls on "1 Reminder".

|

| Running Outlook in "safe" mode is just fine. The reminders pop-up

| opens no problem and I just continue working. Running in "normal"

| mode, as long as there's no event/reminder scheduled, everything is

| fine. If I can quickly open the calendar and delete the event before

| the reminder pops up, all is fine until the next reminder is

| triggered. If in "safe" mode I snooze the event once it pops up, and

| then close & open Outlook again in "normal", I have the same seizure

| issue once the reminder is triggered again.

|

| Any suggestions? I've tried playing with the compatability

| settings/troubleshooter to no avail -- running it in different XP

| settings (though this is a clean install of Win7), running it as

| administrator, etc.

|

| Help!!!!

|

| Thanks.

|

|

| Eric
 
E

ercanrua

Thanks for your thoughts, Milly, but I actually don't have any add-ins.

Never did.

A side-note is that when I check my "safe" mode Outlook under Help |

About... | Disabled Items... I don't see that anything has been disabled in

"safe" mode. That surprised me a little as I thought I'd re-enable things

one at a time -- kind of like your add-ins suggestion -- to see if I could

find something causing the issue but that's a great big "oh well" in that

respect.

Any further thoughts -- Anyone? -- most assuredly appreciated.

Eric

"ercanrua" wrote:


> Hi All.

> I'm using Outlook 2003 SP3 on my new Windows 7 machine. All is fine in
> Outlook until the reminder window needs to pop up. As soon as it does, with
> maybe a second delay, the entire computer seizes and I need to power off to
> reboot. None of the reminders actually load/display in the pop-up Reminders
> window, though the title bar for the pop-up starts to count the number but
> stalls on "1 Reminder".

> Running Outlook in "safe" mode is just fine. The reminders pop-up opens no
> problem and I just continue working. Running in "normal" mode, as long as
> there's no event/reminder scheduled, everything is fine. If I can quickly
> open the calendar and delete the event before the reminder pops up, all is
> fine until the next reminder is triggered. If in "safe" mode I snooze the
> event once it pops up, and then close & open Outlook again in "normal", I
> have the same seizure issue once the reminder is triggered again.

> Any suggestions? I've tried playing with the compatability
> settings/troubleshooter to no avail -- running it in different XP settings
> (though this is a clean install of Win7), running it as administrator, etc.

> Help!!!!

> Thanks.

> Eric
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Safe mode just disabled the addins and doesn't load some files, but it

won't list them in disabled items because they are only disabled

temporarily. Did you try starting outlook with the cleanreminders switch?

if you need help using cleanreminders switch, see

http://www.outlook-tips.net/beginner/switches.htm

"ercanrua" <ercanrua> wrote in message

news:EA9A85B1-E77A-4564-93C4-FDB79A8DB004@microsoft.com...
> Thanks for your thoughts, Milly, but I actually don't have any add-ins.
> Never did.

> A side-note is that when I check my "safe" mode Outlook under Help |
> About... | Disabled Items... I don't see that anything has been disabled
> in
> "safe" mode. That surprised me a little as I thought I'd re-enable things
> one at a time -- kind of like your add-ins suggestion -- to see if I could
> find something causing the issue but that's a great big "oh well" in that
> respect.

> Any further thoughts -- Anyone? -- most assuredly appreciated.

> Eric

> "ercanrua" wrote:
>
> > Hi All.
>

>> I'm using Outlook 2003 SP3 on my new Windows 7 machine. All is fine in
> > Outlook until the reminder window needs to pop up. As soon as it does,
> > with
> > maybe a second delay, the entire computer seizes and I need to power off
> > to
> > reboot. None of the reminders actually load/display in the pop-up
> > Reminders
> > window, though the title bar for the pop-up starts to count the number
> > but
> > stalls on "1 Reminder".
>

>> Running Outlook in "safe" mode is just fine. The reminders pop-up opens
> > no
> > problem and I just continue working. Running in "normal" mode, as long
> > as
> > there's no event/reminder scheduled, everything is fine. If I can
> > quickly
> > open the calendar and delete the event before the reminder pops up, all
> > is
> > fine until the next reminder is triggered. If in "safe" mode I snooze
> > the
> > event once it pops up, and then close & open Outlook again in "normal", I
> > have the same seizure issue once the reminder is triggered again.
>

>> Any suggestions? I've tried playing with the compatability
> > settings/troubleshooter to no avail -- running it in different XP
> > settings
> > (though this is a clean install of Win7), running it as administrator,
> > etc.
>

>> Help!!!!
>

>> Thanks.
>

>
>> Eric
 

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