copying e-mail to PSTs

  • Thread starter Edy Werder
  • Start date Views 797
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E

Edy Werder

Dear all,

I work for a legal company and facing a weird problem with Outlook 2003 SP3.

The problem is:

When I move/copy an e-mail from exchange inbox to a PST the timestamp of the
e-mail changes to the date/time of the move/copy progress. It does not retain
the timestamp when the e-mail was originally received.

We have many Outlook client installed, but this seems to be a problem with
one client. I think it must be a setting in Outlook to change.

Any help is appreciated.

Thank you
Edy

Edy Werder
 
V

VanguardLH

Edy Werder wrote:

> Dear all,
>
> I work for a legal company and facing a weird problem with Outlook 2003 SP3.
>
> The problem is:
>
> When I move/copy an e-mail from exchange inbox to a PST the timestamp of the
> e-mail changes to the date/time of the move/copy progress. It does not retain
> the timestamp when the e-mail was originally received.
>
> We have many Outlook client installed, but this seems to be a problem with
> one client. I think it must be a setting in Outlook to change.
>
> Any help is appreciated.
>
> Thank you
> Edy


Anytime you alter an item its Modified timestamp will change. Are you
actually showing the Received column or the Modified column?
 
E

Edy Werder

Sorry for the late reply

Yes the received column is shown in the view and not the modfified column. I
discovered when I move the msg to a PST it does not change the timestamp for
the message. The timestamp for the received column in the Outlook view is
only changed to the date/time when I move a message. Timestamp is changed to
the movement date/time. Do I add the sent column to the Outlook view this
column shows the date/time the message was received.

Very weird problem. I can't reproduce it on another workstation. There
regardless if copy or move a message to a PST the received column is not
changing timestamp. Even when I move a msg from a delegated mailbox.

Thanks

Edy Werder

"VanguardLH" wrote:

> Edy Werder wrote:
>
> > Dear all,
> >
> > I work for a legal company and facing a weird problem with Outlook 2003 SP3.
> >
> > The problem is:
> >
> > When I move/copy an e-mail from exchange inbox to a PST the timestamp of the
> > e-mail changes to the date/time of the move/copy progress. It does not retain
> > the timestamp when the e-mail was originally received.
> >
> > We have many Outlook client installed, but this seems to be a problem with
> > one client. I think it must be a setting in Outlook to change.
> >
> > Any help is appreciated.
> >
> > Thank you
> > Edy

>
> Anytime you alter an item its Modified timestamp will change. Are you
> actually showing the Received column or the Modified column?
> .
>

 
V

VanguardLH

Edy Werder wrote:

> Sorry for the late reply
>
> Yes the received column is shown in the view and not the modfified column. I
> discovered when I move the msg to a PST it does not change the timestamp for
> the message. The timestamp for the received column in the Outlook view is
> only changed to the date/time when I move a message. Timestamp is changed to
> the movement date/time. Do I add the sent column to the Outlook view this
> column shows the date/time the message was received.
>
> Very weird problem. I can't reproduce it on another workstation. There
> regardless if copy or move a message to a PST the received column is not
> changing timestamp. Even when I move a msg from a delegated mailbox.
>
> Thanks


Yet retested after starting Outlook in its safe mode ("outlook.exe /safe")?
Or after rebooting Windows into its safe mode?
 
E

Edy Werder

I resolved this issue.

After I started Outlook in save mode it was not changing timestamp for
copyied msg to PST file.

Then I looked at the addins of Outlook and unchecked Google Desktop
and Google Toolbar. After that I started Outlook in normal mode and
the issue was solved.

Thanks
Edy

On Sun, 24 Jan 2010 16:10:19 -0600, VanguardLH <V@nguard.LH> wrote:

>Edy Werder wrote:
>
>> Sorry for the late reply
>>
>> Yes the received column is shown in the view and not the modfified column. I
>> discovered when I move the msg to a PST it does not change the timestamp for
>> the message. The timestamp for the received column in the Outlook view is
>> only changed to the date/time when I move a message. Timestamp is changed to
>> the movement date/time. Do I add the sent column to the Outlook view this
>> column shows the date/time the message was received.
>>
>> Very weird problem. I can't reproduce it on another workstation. There
>> regardless if copy or move a message to a PST the received column is not
>> changing timestamp. Even when I move a msg from a delegated mailbox.
>>
>> Thanks

>
>Yet retested after starting Outlook in its safe mode ("outlook.exe /safe")?
>Or after rebooting Windows into its safe mode?

 
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