Outlook 2003 converts incoming HTML to plain text automatically

  • Thread starter David Dixon
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David Dixon

I've got a user running Outlook 2003 and recently all incoming HTML email

(internal and external) is automatically converted to plain text. This is

not a desired function. The header in the opened email has a message that

"this email was converted to plaint text". I've looked everywhere but can't

find any place where this would be intentionally configured in the user's

Outlook client. Any ideas how to stop this?

David Dixon
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
they probably enabled read all mail as plain text - tools, options, email

options button, Read all standard mail in plain text.

"David Dixon" <david.dixon@allscripts.com> wrote in message

news:OSzRYShmKHA.5020@TK2MSFTNGP02.phx.gbl...
> I've got a user running Outlook 2003 and recently all incoming HTML
> email (internal and external) is automatically converted to plain text.
> This is not a desired function. The header in the opened email has a
> message that "this email was converted to plaint text". I've looked
> everywhere but can't find any place where this would be intentionally
> configured in the user's Outlook client. Any ideas how to stop this?

> David Dixon
>
 
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