Installation Failure of BCM into Outlook 2007

R

ROIBoy

I have Office Professional Plus 2007 that includes Outlook w/o BCM. I
want to use BCM.

I purchased Outlook 2007 w/BCM online from Microsoft. I downloaded the
files and attempted to install and I received a "Setup failed to
install Business Contact Manager for Outlook 2007" error message and
reference to a log file for review.

Does anyone know the next stpes I need to take?

Should I uninstall Outlook 2007 that's currently on the machine and
then install the complete Outlook 2007 w/BCM from scratch? Please
advise.

Jeff
 
R

Russ Valentine

Advise posting in the BCM group.

Russ Valentine

"ROIBoy" <ca2stay@gmail.com> wrote in message
news:54341761-1ef2-41d3-bbb3-9578b2a445b3@t9g2000prh.googlegroups.com...
> I have Office Professional Plus 2007 that includes Outlook w/o BCM. I
> want to use BCM.
>
> I purchased Outlook 2007 w/BCM online from Microsoft. I downloaded the
> files and attempted to install and I received a "Setup failed to
> install Business Contact Manager for Outlook 2007" error message and
> reference to a log file for review.
>
> Does anyone know the next stpes I need to take?
>
> Should I uninstall Outlook 2007 that's currently on the machine and
> then install the complete Outlook 2007 w/BCM from scratch? Please
> advise.
>
> Jeff


 

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