Outlook 2003 died mysteriously after update

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E

Eyad

Setup in a nutshell...

System: Lenovo T500 laptop
OS: Vista Business SP1 32-bit
Software: Office Outlook 2003 SP3

Problem...
So I'm using this setup for over a year, everything OK. Yesterday I did two
things and now Outlook dies (quietly, sans error message) immediately after
startup. It show the splash screen, displays my inbox, and *poof* disappears.

What I did earlier...
1. Windows Update installed: KB9766662, KB979306, KB979099, KB975929
2. At the same time, while searching for another program to uninstall I
stumbled upon (and uninstalled) Windows LIVE Toolbar and LIVE Sign-in
Assistant.

Now I don't know what did it and I don't understand what any of the above
would sabotage my OL2003. Any ideas?
 
D

DL

Perhaps insert Office / Outlook cd and undertake a Detect/Repair, see what
that produces

"Eyad" <Eyad> wrote in message
news:92C849E1-3AC7-499F-BD24-93A201612180@microsoft.com...
> Setup in a nutshell...
>
> System: Lenovo T500 laptop
> OS: Vista Business SP1 32-bit
> Software: Office Outlook 2003 SP3
>
> Problem...
> So I'm using this setup for over a year, everything OK. Yesterday I did
> two
> things and now Outlook dies (quietly, sans error message) immediately
> after
> startup. It show the splash screen, displays my inbox, and *poof*
> disappears.
>
> What I did earlier...
> 1. Windows Update installed: KB9766662, KB979306, KB979099, KB975929
> 2. At the same time, while searching for another program to uninstall I
> stumbled upon (and uninstalled) Windows LIVE Toolbar and LIVE Sign-in
> Assistant.
>
> Now I don't know what did it and I don't understand what any of the above
> would sabotage my OL2003. Any ideas?


 
O

Orland, Kathleen

Try opening Outlook using the /resetnavpane switch:

Start > Run > outlook.exe /resetnavpane
(note the space between outlook.exe and /resetnavpane)

Vista & Windows 7

Start > Start Search > outlook.exe /resetnavpane
(same space)

"Eyad" <Eyad> wrote in message
news:92C849E1-3AC7-499F-BD24-93A201612180@microsoft.com...
> Setup in a nutshell...
>
> System: Lenovo T500 laptop
> OS: Vista Business SP1 32-bit
> Software: Office Outlook 2003 SP3
>
> Problem...
> So I'm using this setup for over a year, everything OK. Yesterday I did

two
> things and now Outlook dies (quietly, sans error message) immediately

after
> startup. It show the splash screen, displays my inbox, and *poof*

disappears.
>
> What I did earlier...
> 1. Windows Update installed: KB9766662, KB979306, KB979099, KB975929
> 2. At the same time, while searching for another program to uninstall I
> stumbled upon (and uninstalled) Windows LIVE Toolbar and LIVE Sign-in
> Assistant.
>
> Now I don't know what did it and I don't understand what any of the above
> would sabotage my OL2003. Any ideas?


 
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