Outlook 2007 crashes with Windows 7.

  • Thread starter lesperance
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lesperance

Outlook 7 installed with SP2.

Recently upgraded Vista to Windows 7 Ultimate 64 bit.

Outlook 2007 ran without incident.

Installed Microsoft's Security Essentials. Office 2007 ran.

Several days ago I ran Outlook with no problem. Fifteen minutes later I

tried to run Outlook and the opening window flashed on the screen and

disappeared and the error message of

"Cannot start Microsoft Outlook. Cannot open the Outlook window".

Ran the Diagnostic Tools with no result.

This does not appear to be the fault of Outlook but something else that is

blocking the opening of Outlook.

Any ideas available of what to try?

Thanks
 

Brian Tillman

Senior Member
"lesperance" <lesperance> wrote in message

news:AEB6D2BC-D532-467C-99FB-80B30CC74CB6@microsoft.com...


> Outlook 7 installed with SP2.
> Recently upgraded Vista to Windows 7 Ultimate 64 bit.
> Outlook 2007 ran without incident.
> Installed Microsoft's Security Essentials. Office 2007 ran.
> Several days ago I ran Outlook with no problem. Fifteen minutes later I
> tried to run Outlook and the opening window flashed on the screen and
> disappeared and the error message of
> "Cannot start Microsoft Outlook. Cannot open the Outlook window".
> Ran the Diagnostic Tools with no result.


Start Outlook once with the /resetnavpane command switch.

Start>Search>outlook.exe /resetnavpane . Be sure to include the space.

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P

Peter Foldes

Be sure to include the space between exe and /

Peter

"lesperance" <lesperance> wrote in message

news:AEB6D2BC-D532-467C-99FB-80B30CC74CB6@microsoft.com...
> Outlook 7 installed with SP2.
> Recently upgraded Vista to Windows 7 Ultimate 64 bit.
> Outlook 2007 ran without incident.
> Installed Microsoft's Security Essentials. Office 2007 ran.
> Several days ago I ran Outlook with no problem. Fifteen minutes later I
> tried to run Outlook and the opening window flashed on the screen and
> disappeared and the error message of
> "Cannot start Microsoft Outlook. Cannot open the Outlook window".
> Ran the Diagnostic Tools with no result.
> This does not appear to be the fault of Outlook but something else that is
> blocking the opening of Outlook.

> Any ideas available of what to try?

> Thanks
>
 

Brian Tillman

Senior Member
"Peter Foldes" <okf22@hotmail.com> wrote in message

news:Oevl$LtyKHA.5132@TK2MSFTNGP05.phx.gbl...


> Be sure to include the space between exe and /


Yea, I already said that three hours before you posted.

--
 
P

Peter Foldes

Brian

All you said is "be sure you include the space"

The OP might not know where to include the space. Anyway I thought it might help.

Thanks

Peter

"" <tillman1952@yahoo.com> wrote in message

news:OfFZGZvyKHA.404@TK2MSFTNGP02.phx.gbl...
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:Oevl$LtyKHA.5132@TK2MSFTNGP05.phx.gbl...
>
> > Be sure to include the space between exe and /


> Yea, I already said that three hours before you posted.
> >
 
D

DL

Pot & kettle springs to mind

"" <tillman1952@yahoo.com> wrote in message

news:OfFZGZvyKHA.404@TK2MSFTNGP02.phx.gbl...
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:Oevl$LtyKHA.5132@TK2MSFTNGP05.phx.gbl...
>
> > Be sure to include the space between exe and /


> Yea, I already said that three hours before you posted.
> >
 

Brian Tillman

Senior Member
"Peter Foldes" <okf22@hotmail.com> wrote in message

news:ucLOWmvyKHA.5940@TK2MSFTNGP02.phx.gbl...


> All you said is "be sure you include the space"
> The OP might not know where to include the space.


Except that there is exactly ONE space in the example I included, so which

space was completely unambiguous.


> Anyway I thought it might help.


We're all for that.

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L

lesperance

Thanks for the solution Brian. restting the nav pane did the trick. I was

about to uninstall and reinstall Office.

I found out yesterday about the space when I tried to run outlook.exe /safe.

Overlooked the space the first time I tried. But still Outlook didn't

display in the 'safe' mode.

Thanks again for the help. Much appreciated.

Bob

"" wrote:


> "lesperance" <lesperance> wrote in message
> news:AEB6D2BC-D532-467C-99FB-80B30CC74CB6@microsoft.com...
>
> > Outlook 7 installed with SP2.
> > Recently upgraded Vista to Windows 7 Ultimate 64 bit.
> > Outlook 2007 ran without incident.
> > Installed Microsoft's Security Essentials. Office 2007 ran.
> > Several days ago I ran Outlook with no problem. Fifteen minutes later I
> > tried to run Outlook and the opening window flashed on the screen and
> > disappeared and the error message of
> > "Cannot start Microsoft Outlook. Cannot open the Outlook window".
> > Ran the Diagnostic Tools with no result.


> Start Outlook once with the /resetnavpane command switch.
> Start>Search>outlook.exe /resetnavpane . Be sure to include the space.
> >

> .
>
 

Brian Tillman

Senior Member
"lesperance" <lesperance> wrote in message

news:2DE73DB5-3D07-498C-B21F-69242846FBCD@microsoft.com...


> Thanks for the solution Brian.


You're welcome.

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