Extend PST size after Outlook 2007 upgrade

  • Thread starter Bill Clark
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Bill Clark

Looking at a user's Outlook on their home PC. Originally they had Outlook

XP, then upgraded to Outlook 2003 and recently to Outlook 2007. Their PST

still hits that 2GB limit at times so they periodically archive older

emails/folders. My understanding is that there is a 20GB limit on Outlook

2007. Why am I still hitting the 2GB barrier? Does the PST not get

converted to the new format when an upgrade is performed on an older PST?

What is the best way to convert their PST to the new format so the 2GB limit

issue goes away? Thanks.

Bill
 
R

Russ Valentine

Upgrade installations of Outlook are not recommended for many reasons. If

that's what was done, then of course the PST file would not get changed.

You'd need to create a new PST file in the new version to have the new size

limits.

Russ Valentine

"Bill Clark" <user@email.com> wrote in message

news:edxUcrRzKHA.5332@TK2MSFTNGP02.phx.gbl...
> Looking at a user's Outlook on their home PC. Originally they had Outlook
> XP, then upgraded to Outlook 2003 and recently to Outlook 2007. Their PST
> still hits that 2GB limit at times so they periodically archive older
> emails/folders. My understanding is that there is a 20GB limit on Outlook
> 2007. Why am I still hitting the 2GB barrier? Does the PST not get
> converted to the new format when an upgrade is performed on an older PST?
> What is the best way to convert their PST to the new format so the 2GB
> limit issue goes away? Thanks.

> Bill
 
G

Gordon

"Bill Clark" <user@email.com> wrote in message

news:edxUcrRzKHA.5332@TK2MSFTNGP02.phx.gbl...
> Looking at a user's Outlook on their home PC. Originally they had Outlook
> XP, then upgraded to Outlook 2003 and recently to Outlook 2007. Their PST
> still hits that 2GB limit at times so they periodically archive older
> emails/folders. My understanding is that there is a 20GB limit on Outlook
> 2007. Why am I still hitting the 2GB barrier? Does the PST not get
> converted to the new format when an upgrade is performed on an older PST?


No it doesn't.


> What is the best way to convert their PST to the new format so the 2GB
> limit issue goes away? Thanks.


The best way is to create a new UNICODE format pst file and either copy all

the old data to it, or set it as the default delivery location and just

leave the old pst as it it. (Depends on how much data there is....)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Outlook won't convert the pst, you need to make a new one using the new

format. See http://www.slipstick.com/outlook/convert-ansi-pst-to-unicode-pst/ for

migration methods.

"Bill Clark" <user@email.com> wrote in message

news:edxUcrRzKHA.5332@TK2MSFTNGP02.phx.gbl...
> Looking at a user's Outlook on their home PC. Originally they had Outlook
> XP, then upgraded to Outlook 2003 and recently to Outlook 2007. Their PST
> still hits that 2GB limit at times so they periodically archive older
> emails/folders. My understanding is that there is a 20GB limit on Outlook
> 2007. Why am I still hitting the 2GB barrier? Does the PST not get
> converted to the new format when an upgrade is performed on an older PST?
> What is the best way to convert their PST to the new format so the 2GB
> limit issue goes away? Thanks.

> Bill
 
L

LD55ZRA

You need to covert the file size and format before moving to Office 2007 and

vice versa. I suggest read this simple guide from Microsoft:

http://support.microsoft.com/kb/830336

hth

"Bill Clark" <user@email.com> wrote in message

news:edxUcrRzKHA.5332@TK2MSFTNGP02.phx.gbl...
> Looking at a user's Outlook on their home PC. Originally they had Outlook
> XP, then upgraded to Outlook 2003 and recently to Outlook 2007. Their PST
> still hits that 2GB limit at times so they periodically archive older
> emails/folders. My understanding is that there is a 20GB limit on Outlook
> 2007. Why am I still hitting the 2GB barrier? Does the PST not get
> converted to the new format when an upgrade is performed on an older PST?
> What is the best way to convert their PST to the new format so the 2GB
> limit issue goes away? Thanks.

> Bill
 
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