Outlook Connector 12.1 - downloads incomplete messages

D

DRM

I have installed Outlook Connector 12.1 (12.0.6423) in Outlook 2003. I was

able to download all the email messages from my Hotmail account into Outlook,

but several of them have severely truncated subject lines, while others do

not. Also, several of these messages have excessive extra line breaks, even

when the window states "Extra line breaks in this message were removed." I

cannot find a pattern to this. The subject lines and line breaks are complete

and normal when viewed via Hotmail.

I tried the 'repair Outlook Connector' feature via "Control Panel-->Add

and Remove Programs" and then I set up a new Mail profile in Outlook and

tried re-downloading everything to it, but the same problem occurs.

Additional Information: I am using the free version of Hotmail. My OS is XP

Pro.

Is there any way I can download complete, clean versions of my email

messages or is this a known bug with Outlook Connector?

Thank-you-in-advance to anyone who replies!
 
R

Roady [MVP]

You can solve this issue by disabling your virus scanner's integration with

Outlook; you'd still be sufficiently protected by your on-access scanner

part of the virus scanner. For more details see;

http://www.msoutlook.info/question/20

If this is not possible for your virus scanner solution, you can update to

the latest BETA version of the Outlook Hotmail Connector.

http://www.microsoft.com/downloads/details.aspx?FamilyID=3d003da0-f684-4f4d-a9c8-8d15b84f60d1

---
"DRM" <DRM> wrote in message

news:045EFF6B-4784-42D9-AF8B-229D0B0D61D4@microsoft.com...
> I have installed Outlook Connector 12.1 (12.0.6423) in Outlook 2003. I
> was
> able to download all the email messages from my Hotmail account into
> Outlook,
> but several of them have severely truncated subject lines, while others do
> not. Also, several of these messages have excessive extra line breaks,
> even
> when the window states "Extra line breaks in this message were removed." I
> cannot find a pattern to this. The subject lines and line breaks are
> complete
> and normal when viewed via Hotmail.
> I tried the 'repair Outlook Connector' feature via "Control Panel-->Add
> and Remove Programs" and then I set up a new Mail profile in Outlook and
> tried re-downloading everything to it, but the same problem occurs.
> Additional Information: I am using the free version of Hotmail. My OS is
> XP
> Pro.
> Is there any way I can download complete, clean versions of my email
> messages or is this a known bug with Outlook Connector?
> Thank-you-in-advance to anyone who replies!
 

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