Can't open word attachments in Outlook

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N

Nicole

I'm running Outlook 2003 and am having problems opening some Word attachments

in Outlook. It comes up with an error message that states 'Word experienced

an error opening this file' - the suggestions are to check for file

permission, sufficient free memory or open the file in test recovery. I have

resent the email to another computer and was able to open the file with

success. Can anyone please offer any suggestions as to why this is happening?

It is an intermittant problem, I am able to open some word attachments. I

have downloaded the latest service packs and my computer is not infected with

anything.

I am at a loss!
 
B

Ben M. Schorr, MVP

Are they Word 2007 .DOCX files by any chance?



"Nicole" <Nicole> wrote in message

news:F291F825-0E42-42C0-A605-524E4C3418E3@microsoft.com...
> I'm running Outlook 2003 and am having problems opening some Word
> attachments
> in Outlook. It comes up with an error message that states 'Word
> experienced
> an error opening this file' - the suggestions are to check for file
> permission, sufficient free memory or open the file in test recovery. I
> have
> resent the email to another computer and was able to open the file with
> success. Can anyone please offer any suggestions as to why this is
> happening?
> It is an intermittant problem, I am able to open some word attachments. I
> have downloaded the latest service packs and my computer is not infected
> with
> anything.
> I am at a loss!
 
N

Nicole

No, they're .doc files...

"" wrote:


> Are they Word 2007 .DOCX files by any chance?

> >
>

>

> >

> "Nicole" <Nicole> wrote in message
> news:F291F825-0E42-42C0-A605-524E4C3418E3@microsoft.com...
> > I'm running Outlook 2003 and am having problems opening some Word
> > attachments
> > in Outlook. It comes up with an error message that states 'Word
> > experienced
> > an error opening this file' - the suggestions are to check for file
> > permission, sufficient free memory or open the file in test recovery. I
> > have
> > resent the email to another computer and was able to open the file with
> > success. Can anyone please offer any suggestions as to why this is
> > happening?
> > It is an intermittant problem, I am able to open some word attachments. I
> > have downloaded the latest service packs and my computer is not infected
> > with
> > anything.
> > I am at a loss!

>
 
B

Ben M. Schorr, MVP

If you save the document to your local hard drive first are you able to open

it from there?



"Nicole" <Nicole> wrote in message

news:2425EA9B-78D2-493F-B134-7F481F6CD32B@microsoft.com...
> No, they're .doc files...

> "" wrote:
>
> > Are they Word 2007 .DOCX files by any chance?
>

>> > >
> >

>

>
>>

> > > >

>

>> "Nicole" <Nicole> wrote in message
> > news:F291F825-0E42-42C0-A605-524E4C3418E3@microsoft.com...
> > > I'm running Outlook 2003 and am having problems opening some Word
> > > attachments
> > > in Outlook. It comes up with an error message that states 'Word
> > > experienced
> > > an error opening this file' - the suggestions are to check for file
> > > permission, sufficient free memory or open the file in test recovery. I
> > > have
> > > resent the email to another computer and was able to open the file with
> > > success. Can anyone please offer any suggestions as to why this is
> > > happening?
> > > It is an intermittant problem, I am able to open some word attachments.
> > > I
> > > have downloaded the latest service packs and my computer is not
> > > infected
> > > with
> > > anything.
> > > I am at a loss!

> >
 
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