Business Contact Manager (BCM) causing Outlook crash loop

  • Thread starter selr-neophyte
  • Start date Views 4,171
S

selr-neophyte

Microsoft Windows XP Professional - Outlook 2003: When opening Outlook, BCM

is causing Outlook to generate "must close" error, which additionally causes

Outlook crash. The message generator causes crash loop. Can anyone help me

fix this?
 
L

LD55ZRA

selr-neophyte wrote:


> Microsoft Windows XP Professional - Outlook 2003: When opening Outlook, BCM
> is causing Outlook to generate "must close" error, which additionally causes
> Outlook crash. The message generator causes crash loop. Can anyone help me
> fix this?

>


You could uninstall BCM for Outlook 2007 SP2 by going to Control Panel,

Add/Remove Programs (this applies to Windows XP so you need to work it

out for Windows 7).

After uninstalling BCM, check whether it is BCM that is causing the

problem. Have you got anything special in BCM that you can't afford to

lose? Uninstalling BCM will result in loss of your data so backup is

advisable here.

hth

THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY

KIND. LD55ZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR

IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD55ZRA

OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER

INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF

BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD55ZRA OR ITS

ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL

DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright LD55ZRA 2010.
 
S

selr-neophyte

Not on Windows 7, so hopefully this will work. i, also, am not sure there is

any critical data in BCM. Given the way it is hog tied now, i may need to

sacrafice and move on.

"LD55ZRA" wrote:


> selr-neophyte wrote:
>
> >Microsoft Windows XP Professional - Outlook 2003: When opening Outlook, BCM
> >is causing Outlook to generate "must close" error, which additionally causes
> >Outlook crash. The message generator causes crash loop. Can anyone help me
> >fix this?
> >

> You could uninstall BCM for Outlook 2007 SP2 by going to Control Panel,
> Add/Remove Programs (this applies to Windows XP so you need to work it
> out for Windows 7).

> After uninstalling BCM, check whether it is BCM that is causing the
> problem. Have you got anything special in BCM that you can't afford to
> lose? Uninstalling BCM will result in loss of your data so backup is
> advisable here.

> hth

> > THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY
> KIND. LD55ZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR
> IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
> FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD55ZRA
> OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER
> INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF
> BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD55ZRA OR ITS
> ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
> DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR
> LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
> DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

> Copyright LD55ZRA 2010.

> .
>
 

Squire4Hire

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
If this is happening before Outlook has a chance to load (ie. When Outlook is attempting to initialize Add-Ins), I found that the only way to fix this issue was to fully uninstall all .Net Frameworks from my machine, install BCM and reinstall any other required .Net Frameworks.

The BCM installation will recommend which .Net it requires. After rebooting the computer and running Windows update, the other Frameworks I had uninstalled were then recommended for download including their respective Service Pack Updates. Just be sure to take note of which .Net Frameworks you have installed on your system and prepare to install them afterwards.

Just my two cents.
 

Top