Re: ERROR:Microsoft Office Outlook has stopped working

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C

CB

I am running Office Enterprise 2007 on a Win 7 64bit machine. I DO HAVE the

same problem. Outlook opens, then closes in less than one minute with the

same error message. Rather that the snide remarks on this forum, a solution

to the problem would be helpful.

" " wrote:


> Feel better now?

> --
>

> All
> unsolicited mail sent to my personal account will be deleted without
> reading.

> After furious head scratching, Jules asked:

> | MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
> | Windows (Vista).
> |
> | JK
> | MCSE
> |
> | " " wrote:
> |
> || Had to go look for a while to find that to make your completely
> || unhelpful comment, eh?
> ||
> || --
> ||

> ||
> || All
> || unsolicited mail sent to my personal account will be deleted without
> || reading.
> ||
> || After furious head scratching, Kibbage asked:
> ||
> ||| That's a pretty rude response.
> |||
> ||| " " wrote:
> |||
> |||| No, you don't have EXACTLY the same problem as you are running a
> |||| different version of Outlook.
> ||||
> |||| Start your own thread and give complete details of your setup and
> |||| the problem.
> ||||
> ||||
> |||| --
> ||||

> ||||
> |||| All
> |||| unsolicited mail sent to my personal account will be deleted
> |||| without reading.
> ||||
> |||| After furious head scratching, Stoke Fan asked:
> ||||
> ||||| I have exactly the same problem as Jack - an error message as I
> ||||| close down although the program works perfectly.
> |||||
> ||||| I am also using Vista Home Premium but with Outlook 2007
> |||||
> ||||| Help would be appreciated
> |||||
> ||||| "JACK KAYE" wrote:
> |||||
> |||||| I am runing Microsoft Office Professional 2003 on Vista Home
> |||||| Premium. all programs work perfectly (including Outlook)
> |||||| except every time I close Outlook I get the following message.
> ||||||
> |||||| Microsoft Office Outlook has stopped working.
> |||||| A problem caused the program to stop working correctly.
> |||||| Windows will close the program and notify you if a solution is
> ||||||
> |||||| available. Close
> |||||| Program.
> ||||||
> |||||| When I click on Close Program, the error box goes away. Other
> |||||| than the error message upon closing Outlook, the program works
> |||||| fine.
> ||||||
> |||||| I deleted and reinstalled the program twice but the error message
> |||||| still appears upon closing the program.
> ||||||
> |||||| Any thoughts would be appreciated.
> ||||||
> |||||| Jkaye5575@aol.com
>
 
P

Peter Foldes

CB

There is no snide remarks from here CB. You will need to contact the IT Department

from where you have purchased your Office 2007 Enterprise version through the HUP.

Failing the above you need to contact the Free Telephone support that comes with the

Office Enterprise. For this you will need to have at hand the documentation of your

purchase your VL number that was supplied to you and the HUP number from where you

purchased the Enterprise

Below is the info that you will need and you need your password that was also

supplied with your purchase

Here you will find the Phone numbers and email addresses as to where and whom to

contact about Office Enterprise and your issue.

Scroll down to the bottom of page to North America

https://licensing.microsoft.com/eLicense/L1033/overview.asp

If by any chance you have a pirated version of the software,then unfortunately

nobody is able to help you.

Peter

http://www.microsoft.com/protect

"CB" <CB> wrote in message

news:0804EF80-86DA-4757-AF50-D25384C2D5E2@microsoft.com...
> I am running Office Enterprise 2007 on a Win 7 64bit machine. I DO HAVE the
> same problem. Outlook opens, then closes in less than one minute with the
> same error message. Rather that the snide remarks on this forum, a solution
> to the problem would be helpful.

> " " wrote:
>
> > Feel better now?
>

>> --
> >

>

>> All
> > unsolicited mail sent to my personal account will be deleted without
> > reading.
>

>> After furious head scratching, Jules asked:
>

>> | MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
> > | Windows (Vista).
> > |
> > | JK
> > | MCSE
> > |
> > | " " wrote:
> > |
> > || Had to go look for a while to find that to make your completely
> > || unhelpful comment, eh?
> > ||
> > || --
> > ||

> > ||
> > || All
> > || unsolicited mail sent to my personal account will be deleted without
> > || reading.
> > ||
> > || After furious head scratching, Kibbage asked:
> > ||
> > ||| That's a pretty rude response.
> > |||
> > ||| " " wrote:
> > |||
> > |||| No, you don't have EXACTLY the same problem as you are running a
> > |||| different version of Outlook.
> > ||||
> > |||| Start your own thread and give complete details of your setup and
> > |||| the problem.
> > ||||
> > ||||
> > |||| --
> > ||||

> > ||||
> > |||| All
> > |||| unsolicited mail sent to my personal account will be deleted
> > |||| without reading.
> > ||||
> > |||| After furious head scratching, Stoke Fan asked:
> > ||||
> > ||||| I have exactly the same problem as Jack - an error message as I
> > ||||| close down although the program works perfectly.
> > |||||
> > ||||| I am also using Vista Home Premium but with Outlook 2007
> > |||||
> > ||||| Help would be appreciated
> > |||||
> > ||||| "JACK KAYE" wrote:
> > |||||
> > |||||| I am runing Microsoft Office Professional 2003 on Vista Home
> > |||||| Premium. all programs work perfectly (including Outlook)
> > |||||| except every time I close Outlook I get the following message.
> > ||||||
> > |||||| Microsoft Office Outlook has stopped working.
> > |||||| A problem caused the program to stop working correctly.
> > |||||| Windows will close the program and notify you if a solution is
> > ||||||
> > |||||| available. Close
> > |||||| Program.
> > ||||||
> > |||||| When I click on Close Program, the error box goes away. Other
> > |||||| than the error message upon closing Outlook, the program works
> > |||||| fine.
> > ||||||
> > |||||| I deleted and reinstalled the program twice but the error message
> > |||||| still appears upon closing the program.
> > ||||||
> > |||||| Any thoughts would be appreciated.
> > ||||||
> > |||||| Jkaye5575@aol.com
> >
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I have to agree with CB... it sure isn't very friendly here. We're not the

BSA and unless we have reasonable proof someone is using a pirated copy, its

none of our business.

CB - did you try a new profile? Are you using compatibility mode? Even if

you don't recall setting it, double check - a couple of people told me it

was enabled and they swore they did not do it... Find outlook.exe and right

click on it, choose properties then look on the compatibility tab.

https://forums.slipstick.com/showthread.php?t=42402

"Peter Foldes" <maci252211@hotmail.com> wrote in message

news:OZB9myM6KHA.1888@TK2MSFTNGP05.phx.gbl...
> CB

> There is no snide remarks from here CB. You will need to contact the IT
> Department from where you have purchased your Office 2007 Enterprise
> version through the HUP.
> Failing the above you need to contact the Free Telephone support that
> comes with the Office Enterprise. For this you will need to have at hand
> the documentation of your purchase your VL number that was supplied to you
> and the HUP number from where you purchased the Enterprise

> Below is the info that you will need and you need your password that was
> also supplied with your purchase

> Here you will find the Phone numbers and email addresses as to where and
> whom to
> contact about Office Enterprise and your issue.
> Scroll down to the bottom of page to North America
> https://licensing.microsoft.com/eLicense/L1033/overview.asp

> If by any chance you have a pirated version of the software,then
> unfortunately nobody is able to help you.

> --
 
P

Peter Foldes

Diane


> unless we have reasonable proof someone is using a pirated copy


Exactly. Most fall into the above category that post here Those that do not received

instructions on how to get free phone support with their package

Peter

http://www.microsoft.com/protect

"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message

news:%23SI8GbN6KHA.1924@TK2MSFTNGP06.phx.gbl...
> I have to agree with CB... it sure isn't very friendly here. We're not the BSA and
> unless we have reasonable proof someone is using a pirated copy, its none of our
> business.

> CB - did you try a new profile? Are you using compatibility mode? Even if you
> don't recall setting it, double check - a couple of people told me it was enabled
> and they swore they did not do it... Find outlook.exe and right click on it,
> choose properties then look on the compatibility tab.

> >

> >

>

>

> https://forums.slipstick.com/showthread.php?t=42402

> "Peter Foldes" <maci252211@hotmail.com> wrote in message
> news:OZB9myM6KHA.1888@TK2MSFTNGP05.phx.gbl...
> > CB
>

>> There is no snide remarks from here CB. You will need to contact the IT
> > Department from where you have purchased your Office 2007 Enterprise version
> > through the HUP.
> > Failing the above you need to contact the Free Telephone support that comes with
> > the Office Enterprise. For this you will need to have at hand the documentation
> > of your purchase your VL number that was supplied to you and the HUP number from
> > where you purchased the Enterprise
>

>> Below is the info that you will need and you need your password that was also
> > supplied with your purchase
>

>> Here you will find the Phone numbers and email addresses as to where and whom to
> > contact about Office Enterprise and your issue.
> > Scroll down to the bottom of page to North America
> > https://licensing.microsoft.com/eLicense/L1033/overview.asp
>

>> If by any chance you have a pirated version of the software,then unfortunately
> > nobody is able to help you.
>

>> --


>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Exactly why can't we try to help him here and why does he need to call

support?

https://forums.slipstick.com/showthread.php?t=42402

"Peter Foldes" <maci252211@hotmail.com> wrote in message

news:#J55R8O6KHA.5016@TK2MSFTNGP02.phx.gbl...
> Diane
>
> >unless we have reasonable proof someone is using a pirated copy


> Exactly. Most fall into the above category that post here Those that do
> not received instructions on how to get free phone support with their
> package

>
 
P

Peter Foldes

Diane

Hi. My take on this is that if they do not have the documentations as where to call

for free support then it is pirated. Maybe I am wrong but I do not want to help

someone with a pirated version.

As for the OP ,I posted the link for help and he has not posted back. I presume he

was genuine and was able to get through to support with his documentation. Thanks

Peter

http://www.microsoft.com/protect

"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message

news:281F188D-C13E-448C-8234-74D395E8815A@microsoft.com...
> Exactly why can't we try to help him here and why does he need to call support?

> >

> >

>

>

> https://forums.slipstick.com/showthread.php?t=42402

> "Peter Foldes" <maci252211@hotmail.com> wrote in message
> news:#J55R8O6KHA.5016@TK2MSFTNGP02.phx.gbl...
> > Diane
> >
> >>unless we have reasonable proof someone is using a pirated copy

>

>> Exactly. Most fall into the above category that post here Those that do not
> > received instructions on how to get free phone support with their package
>

>>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Am I a pirate? I don't have documentation telling me what number to call for

assistance - and I don't want to call them because of the cost of a support

call.

Again - its not your place to police for pirates. There are a number of

reasons why people ask here instead of calling - beginning with "its easier

that waiting on hold" - and not all are pirates. I'll bet you help a lot of

people who are using pirated software and don't know it.

If you don't want to help someone, walk away.

https://forums.slipstick.com/showthread.php?t=42402

"Peter Foldes" <maci252211@hotmail.com> wrote in message

news:O1YUhUz6KHA.2220@TK2MSFTNGP04.phx.gbl...
> Diane

> Hi. My take on this is that if they do not have the documentations as
> where to call for free support then it is pirated. Maybe I am wrong but I
> do not want to help someone with a pirated version.
> As for the OP ,I posted the link for help and he has not posted back. I
> presume he was genuine and was able to get through to support with his
> documentation. Thanks

> > Peter

>

>

> http://www.microsoft.com/protect

> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> news:281F188D-C13E-448C-8234-74D395E8815A@microsoft.com...
> > Exactly why can't we try to help him here and why does he need to call
> > support?
>

>> > >

>

>> >

>>

>

>>

>

>>

> > https://forums.slipstick.com/showthread.php?t=42402
>

>
>> "Peter Foldes" <maci252211@hotmail.com> wrote in message
> > news:#J55R8O6KHA.5016@TK2MSFTNGP02.phx.gbl...
> >> Diane
> >
>>>>unless we have reasonable proof someone is using a pirated copy
> >
>>> Exactly. Most fall into the above category that post here Those that do
> >> not received instructions on how to get free phone support with their
> >> package
> >
>>>

>
 
P

Peter Foldes

Diane

I am not going into a shouting match or whatever with you Diane. I have my opinion

which I will adhere to and you have yours and as you will also adhere to. I will

leave it at that. Have a nice day\evening Diane

BTW: If an Enterprise Customer does not have his\her documentation he\she can still

call the FREE telephone support line and the operator has ways of asking and

checking him\her if it is a valid Enterprise version. I included the route to do

this for the OP in my reply to him if you have not noticed. Thank you

Peter

http://www.microsoft.com/protect

"Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message

news:CA1FC8AF-F59D-48DD-AA46-BBCEA63FA7B0@microsoft.com...
> Am I a pirate? I don't have documentation telling me what number to call for
> assistance - and I don't want to call them because of the cost of a support call.

> Again - its not your place to police for pirates. There are a number of reasons
> why people ask here instead of calling - beginning with "its easier that waiting
> on hold" - and not all are pirates. I'll bet you help a lot of people who are
> using pirated software and don't know it.

> If you don't want to help someone, walk away.

> >

> >

>

>

> https://forums.slipstick.com/showthread.php?t=42402

> "Peter Foldes" <maci252211@hotmail.com> wrote in message
> news:O1YUhUz6KHA.2220@TK2MSFTNGP04.phx.gbl...
> > Diane
>

>> Hi. My take on this is that if they do not have the documentations as where to
> > call for free support then it is pirated. Maybe I am wrong but I do not want to
> > help someone with a pirated version.
> > As for the OP ,I posted the link for help and he has not posted back. I presume
> > he was genuine and was able to get through to support with his documentation.
> > Thanks
>

>> > > Peter
>

>>

> >

> > http://www.microsoft.com/protect
>

>> "Diane Poremsky [MVP]" <outlookmvp@msn.com> wrote in message
> > news:281F188D-C13E-448C-8234-74D395E8815A@microsoft.com...
> >> Exactly why can't we try to help him here and why does he need to call support?
> >
>>> > >>

> >
>>> > >
>>>

> >>
>>>

> >>
>>>

> >> https://forums.slipstick.com/showthread.php?t=42402
> >
>>
>>> "Peter Foldes" <maci252211@hotmail.com> wrote in message
> >> news:#J55R8O6KHA.5016@TK2MSFTNGP02.phx.gbl...
> >>> Diane
> >>
>>>>>unless we have reasonable proof someone is using a pirated copy
> >>
>>>> Exactly. Most fall into the above category that post here Those that do not
> >>> received instructions on how to get free phone support with their package
> >>
>>>>

> >
 
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