Can anyone help with this error?

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E

ed

Hi all,

exchange 2003 SP2/windows 2003 SP2 envir.

One of our users tried to send one email out (valid external email address)
and got NDR right away as follows:
___________________________
Your message did not reach some or all of the intended recipients.

Subject: Hi

The following recipient(s) cannot be reached:

Amy Smith on 5/6/2010 11:23 AM

Could not deliver the message in the time limit specified.
Please retry or contact your administrator.

<our backend servername #4.4.7>

_______________________________
the message did not make to the frontend server and fails on the backend
server right away.
How should I troubleshoot this?

thank you.

 
E

Ed Crowley [MVP]

That means your Exchange server was unable to esatablish a connection with
the recipient's e-mail server.
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

"ed" <ed> wrote in message
news:7B3487EC-0B06-4B7C-B2D6-3287955C5B72@microsoft.com...
> Hi all,
>
> exchange 2003 SP2/windows 2003 SP2 envir.
>
> One of our users tried to send one email out (valid external email
> address)
> and got NDR right away as follows:
> ___________________________
> Your message did not reach some or all of the intended recipients.
>
> Subject: Hi
>
>
> The following recipient(s) cannot be reached:
>
> Amy Smith on 5/6/2010 11:23 AM
>
> Could not deliver the message in the time limit specified.
> Please retry or contact your administrator.
>
> <our backend servername #4.4.7>
>
> _______________________________
> the message did not make to the frontend server and fails on the backend
> server right away.
> How should I troubleshoot this?
>
> thank you.
>


 
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