Outlook 2007 issue - reply email not saved in Sent Items folder, itssaved in Inbox - whats up here

  • Thread starter vinnpatel@gmail.com
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vinnpatel@gmail.com

Hiya folks,

I have an 1and1 email account. I have configured Oultook 2007 with

IMAP connection. I did apply Office 2007 SP2 but then I removed it

thinking that was the problem. Same issues without SP's

I noticed a few strange things when using Outlook 2007.

1) When replying or forwarding emails, the email are saved in my Inbox

(IMAP's Inbox folder) not Sent Items Folder (located in Personal

Folders).

2) When I create a new email, the email is saved in the Sent Items

folder (located in Personal Folders)

whats going on here????

What I would like to have is;

a) all Reply, Forward, new emails to be saved in the Sent Folder of my

IMAP account not Sent Items in personal Folders.

Can anyone help.

Many thanks

Vinny
 
G

Gordon

Re: Outlook 2007 issue - reply email not saved in Sent Items folder, its saved in Inbox - whats up here

<vinnpatel@gmail.com> wrote in message

news:1159ada8-9278-4047-a93d-8bad8c1f2fc6@u8g2000yqn.googlegroups.com...

> What I would like to have is;
> a) all Reply, Forward, new emails to be saved in the Sent Folder of my
> IMAP account not Sent Items in personal Folders.
>


Not really a 1and1 problem! ;-) I also use them!

In Outlook do

Tools-Account Settings.

Highlight the IMAP account.

Click on Change.

Click on More Settings

On the Folders tab you get the option to choose a folder to save all your

sent items in.

HTH

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 

Brian Tillman

Senior Member
Re: Outlook 2007 issue - reply email not saved in Sent Items folder, its saved in Inbox - whats up here

<vinnpatel@gmail.com> wrote in message

news:1159ada8-9278-4047-a93d-8bad8c1f2fc6@u8g2000yqn.googlegroups.com...


> I have an 1and1 email account. I have configured Oultook 2007 with
> IMAP connection. I did apply Office 2007 SP2 but then I removed it
> thinking that was the problem. Same issues without SP's

> I noticed a few strange things when using Outlook 2007.

> 1) When replying or forwarding emails, the email are saved in my Inbox
> (IMAP's Inbox folder) not Sent Items Folder (located in Personal
> Folders).


Could be normal for 1and1's IMAP server. It is for gmail's IMAP.


> 2) When I create a new email, the email is saved in the Sent Items
> folder (located in Personal Folders)


That's normal..


> whats going on here????

> What I would like to have is;
> a) all Reply, Forward, new emails to be saved in the Sent Folder of my
> IMAP account not Sent Items in personal Folders.


In Tools>Account Settings>E-mail Accounts, you should be able to specify the

Sent Items folder for the IMAP account.

--
 
G

Gordon

Re: Outlook 2007 issue - reply email not saved in Sent Items folder, its saved in Inbox - whats up here

"Brian Tillman " <tillman1952@yahoo.com> wrote in message

news:#rtTQst3JHA.5728@TK2MSFTNGP03.phx.gbl...


> > 1) When replying or forwarding emails, the email are saved in my Inbox
> > (IMAP's Inbox folder) not Sent Items Folder (located in Personal
> > Folders).


> Could be normal for 1and1's IMAP server. It is for gmail's IMAP.


No it's not - I use 1and1 IMAP and that doesn't happen.


>
> > 2) When I create a new email, the email is saved in the Sent Items
> > folder (located in Personal Folders)


> That's normal..
>
> > whats going on here????
>

>> What I would like to have is;
> > a) all Reply, Forward, new emails to be saved in the Sent Folder of my
> > IMAP account not Sent Items in personal Folders.


> In Tools>Account Settings>E-mail Accounts, you should be able to specify
> the Sent Items folder for the IMAP account.


Yes that works. (At least it does here....)

Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
V

vinnpatel@gmail.com

Re: Outlook 2007 issue - reply email not saved in Sent Items folder,its saved in Inbox - whats up here

On May 27, 4:00 pm, "Gordon" <gordonbpar...@yahoo.com> wrote:
> "Brian Tillman " <tillman1...@yahoo.com> wrote in messagenews:#rtTQst3JHA.5728@TK2MSFTNGP03.phx.gbl...
>
> >> 1) When replying or forwarding emails, the email are saved in my Inbox
> >> (IMAP's Inbox folder) not Sent Items Folder (located in Personal
> >> Folders).

>
> > Could be normal for 1and1's IMAP server.  It is for gmail's IMAP.


> No it's not - I use 1and1 IMAP and that doesn't happen.

>
> >> 2) When I create a new email, the email is saved in the Sent Items
> >> folder (located in Personal Folders)

>
> > That's normal..

>
> >> whats going on here????

>
> >> What I would like to have is;
> >> a) all Reply, Forward, new emails to be saved in the Sent Folder of my
> >> IMAP account not Sent Items in personal Folders.

>
> > In Tools>Account Settings>E-mail Accounts, you should be able to specify
> > the Sent Items folder for the IMAP account.


> Yes that works.  (At least it does here....)

> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)


------------------------I did what you mentioned.

In More Settings -> Folders Tab,

I selected 'Choose an existing folder or create a new folder to save

your sent items for this account.'

In the selection box below I choose the Sent folder (from my IMAP

account)

Next

Finish

Testing:

1) I sent a new email and voila i have the emailin Sent folder of my

IMAP email.

2) Reply to an email sent from my GMAIL account. Email saved in Inbox

of my IMAP account.

I am using Windows XP SP3

Outlook 2007 (12.0.4518.1014)

No error message.

Thanks

Vinny
 
G

Gordon

Re: Outlook 2007 issue - reply email not saved in Sent Items folder, its saved in Inbox - whats up here

<vinnpatel@gmail.com> wrote in message

news:51506caa-3ec7-4a69-849e-6783d690db17@z14g2000yqa.googlegroups.com...

> Testing:
> 1) I sent a new email and voila i have the emailin Sent folder of my
> IMAP email.


That's OK.


> 2) Reply to an email sent from my GMAIL account. Email saved in Inbox
> of my IMAP account.


Well I don't know what is going on then because I've just sent an email from

my GMail account to my 1and1 IMAP account and replied to it and that has

been saved in the Sent folder on my IMAP account....as I set it up.

Is there something you're not telling us?

What IMAP account(s) have you got set up?



> I am using Windows XP SP3
> Outlook 2007 (12.0.4518.1014)
> No error message.

> Thanks
> Vinny


Asking a question?

Please tell us the version of the application you are asking about,

your OS, Service Pack level

and the FULL contents of any error message(s)
 
V

vinnpatel@gmail.com

Re: Outlook 2007 issue - reply email not saved in Sent Items folder,its saved in Inbox - whats up here

On May 27, 4:44 pm, "Gordon" <gordonbpar...@yahoo.com> wrote:
> <vinnpa...@gmail.com> wrote in message

> news:51506caa-3ec7-4a69-849e-6783d690db17@z14g2000yqa.googlegroups.com...

>
> > Testing:
> > 1) I sent a new email and voila i have the emailin Sent folder of my
> > IMAP email.


> That's OK.
>
> > 2) Reply to an email sent from my GMAIL account. Email saved in Inbox
> > of my IMAP account.


> Well I don't know what is going on then because I've just sent an email from
> my GMail account to my 1and1 IMAP account and replied to it and that has
> been saved in the Sent folder on my IMAP account....as I set it up.
> Is there something you're not telling us?
> What IMAP account(s) have you got set up?

>
> > I am using Windows XP SP3
> > Outlook 2007 (12.0.4518.1014)
> > No error message.

>
> > Thanks
> > Vinny


> > Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)


I agree with you it should work but for some reason this probIem have

is an odd one. It just doen't make sense.

I have also tried with Tools, Options, Preferences, Email Options

unchecked 'Save copies of messages in Sent Items folder'

I have Tools, Send/Recieve, Send/Receive Settings, Define Send/Receive

groups and set all my folders to Download complete items including

attachenents for subscribed folders.'

I only have my 1and1 email configured on Outlook.

I can try applying Office 2007 SP1 (which I haven't done)
 

Brian Tillman

Senior Member
Re: Outlook 2007 issue - reply email not saved in Sent Items folder, its saved in Inbox - whats up here

<vinnpatel@gmail.com> wrote in message

news:51506caa-3ec7-4a69-849e-6783d690db17@z14g2000yqa.googlegroups.com...


> 2) Reply to an email sent from my GMAIL account. Email saved in Inbox
> of my IMAP account.


No rules?

When you sent this message, did you send it from within Outlook using the

gmail account or from a web browser accessing the gmail account.

--
 
V

vinnpatel@gmail.com

Re: Outlook 2007 issue - reply email not saved in Sent Items folder,its saved in Inbox - whats up here

On May 27, 5:44 pm, "Brian Tillman "

<tillman1...@yahoo.com> wrote:
> <vinnpa...@gmail.com> wrote in message

> news:51506caa-3ec7-4a69-849e-6783d690db17@z14g2000yqa.googlegroups.com...
>
> > 2) Reply to an email sent from my GMAIL account. Email saved in Inbox
> > of my IMAP account.


> No rules?

> When you sent this message, did you send it from within Outlook using the
> gmail account or from a web browser accessing the gmail account.
> >


There are no rules used... In fact if I used a rule and I got another

error so unable to use rules.

The email sent from gamil was from web browser. I only have 1 IMAP

account configured (the 1and1 account) on my outlook at the moment.
 

Brian Tillman

Senior Member
Re: Outlook 2007 issue - reply email not saved in Sent Items folder, its saved in Inbox - whats up here

<vinnpatel@gmail.com> wrote in message

news:2b91647f-69f2-4a21-9d67-e1b3ac8529ee@j12g2000vbl.googlegroups.com...


> There are no rules used... In fact if I used a rule and I got another
> error so unable to use rules.
> The email sent from gamil was from web browser. I only have 1 IMAP
> account configured (the 1and1 account) on my outlook at the moment.


So, you sent a message from your gmail account via a web browser and it

appeared in the 1and1 IMAP account's Inbox as viewed from Outlook? The only

explanation possible, then, is that you sent that message to your 1and1

account when you sent it from gmail. That would cause that message to appear

in the Inbox of the IMAP account.

--
 
V

vinnpatel@gmail.com

Re: Outlook 2007 issue - reply email not saved in Sent Items folder,its saved in Inbox - whats up here

On Jun 2, 4:34 pm, "Brian Tillman "

<tillman1...@yahoo.com> wrote:
> <vinnpa...@gmail.com> wrote in message

> news:2b91647f-69f2-4a21-9d67-e1b3ac8529ee@j12g2000vbl.googlegroups.com...
>
> > There are no rules used... In fact if I used a rule and I got another
> > error so unable to use rules.
> > The email sent from gamil was from web browser. I only have 1IMAP
> > account configured (the1and1account) on my outlook at the moment.


> So, you sent a message from your gmail account via a web browser and it
> appeared in the1and1IMAPaccount's Inbox as viewed from Outlook?  The only
> explanation possible, then, is that you sent that message to your1and1
> account when you sent it from gmail.  That would cause that message to appear
> in the Inbox of theIMAPaccount.
> >


-------------------------------------------------Brian,

I sent a test email from gmail acct to my 1and1 email. I pick up my

1and1 emails in Outlook. As expected I get an email in the Outlook,

Inbox (of my IMAP 1and1 account) from my gmail acct. and it appears as

unread.

When I open the email and reply to the email from my gmail acct. and

send it, the email appaears in my Inbox of my IMAP acct. The sent

email use to appear in the Sent folder now it appears in the Inbox.

1) So when replying to or forwarding emails that I have received in

Outlook, the email are saved in my Inbox

(IMAP's Inbox folder) not Sent Items Folder (located in Personal

Folders).

2) But when I create a new email in Outlook and send it, the email is

saved in the Sent Items

folder (located in Personal Folders)

Outlook was working fine then after a few updates it all went crazy.

+++++++++++++++++++++++++++++++++++

On a side note that may help with this case - I used to have a rule

to;

- check emails on sending

- on this computer

- move emails from Sent Items of Personal Folder to Sent folder of my

IMAP acct.

So that I have all my sent emails appear in my Sent folder of my IMAP

acct.

Now that doesn't work but that is another story.

+++++++++++++++++++++++++++++++++++

Thanks

Vinny
 

Brian Tillman

Senior Member
Re: Outlook 2007 issue - reply email not saved in Sent Items folder, its saved in Inbox - whats up here

<vinnpatel@gmail.com> wrote in message

news:21b62ac7-7e3f-4572-85f1-e546e7eb99be@k8g2000yqn.googlegroups.com...


> I sent a test email from gmail acct to my 1and1 email. I pick up my
> 1and1 emails in Outlook. As expected I get an email in the Outlook,
> Inbox (of my IMAP 1and1 account) from my gmail acct. and it appears as
> unread.

> When I open the email and reply to the email from my gmail acct. and
> send it, the email appaears in my Inbox of my IMAP acct. The sent
> email use to appear in the Sent folder now it appears in the Inbox.


gmail does that with messages you send yourself. I've seen it plenty of

times.


> 1) So when replying to or forwarding emails that I have received in
> Outlook, the email are saved in my Inbox
> (IMAP's Inbox folder) not Sent Items Folder (located in Personal
> Folders).


Do you have the IMAP account configure to save sent items in the Sent Items

folder?

--
 
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